About CBS

IT-Department


 

Contact

CONTACT ADDRESS HEAD OF DEPARTMENT

Helpdesk: helpdesk.cbs.dk

Email: helpdesk.it@cbs.dk
 
IT Support

Tel.: +45 3815 3715

AV Support

Tel.: +45 3815 3534
(Only for acute problems in the auditoriums)
 
Opening hours for telephones
Monday-Friday: 08.00-21.00

Weekend and holidays: 08.00-18.00

 

CIO
Niels Jespersen
nj.it@cbs.dk

 

 

 

 

 

 

 

 

 

 

 

 

The IT-Department supports CBS's activities in research and teaching as well as CBS operations. The IT-Department is divided into Development, Operation, Project Management Office, Support and Enterprise Architecture
 

Operations supports CBS by:

  • carrying out maintenance, operation and control of CBS's IT infrastructure components: network, security, mail, document storage and basic software installation.
  • carrying out operation and maintenance of administrative business systems for CBS's management, staff and students.
  • providing IT facilities and support for CBS's staff members, students and external teachers.

 Development supports CBS by:

  • developing IT solutions and administrative business systems for CBS's management, staff and students.
  • developing, maintaining and operating systems for joint usage between universities in Denmark.
  • participating in coaching on project management, development of project management and implementation of projects at CBS.


Support
Support is divided into a structure, which is aimed at supporting students, faculty and administrative staff at CBS.

Enterprise Architecture supports CBS by:

  • creating a framework and setting a direction for IT support at CBS, thus optimising CBS' overall use of information technology
  • working systemically with "People, Processes and Technology", thus creating coherent solutions
  • helping to scope projects and tasks and providing consultancy during the process
  • providing architecture reviews of solutions
The page was last edited by: Communications // 11/07/2017