bedigi

Department of Digitalization

Ben
Eaton
Assistant professor


Room: HOW/60-5.13
E-mail: be.digi@cbs.dk
beneaton
Presentation

Ben Eaton is an Assistant Professor at the Department of Digitalization, Copenhagen Business School in Denmark. He is also and a visiting associate professor at the Department of Technology, Kristiania University College in Oslo, Norway. He  has  a  PhD  in  Information  Systems  from  the London  School  of  Economics  and  Political  Science and an MBA from INSEAD. Before entering academia, he had 15 years management experience working within large telecommunications companies and small internet start-ups in a variety of roles concerning the innovation of digital products and services. Consequently, his research specialization concerns how organisations can establish environments for the successful innovation of digital services to sustain their businesses using digital platforms. His research has a practical focus and has consequently been sponsored by organisations such as Telenor AS, and industry consortiums such as the Mobile Virtual Centre of Excellence (MobileVCE.com). His research has been published in highly regarded journals such as MIS Quarterly, MISQ Executive, the Journal of Strategic Information Systems and the Journal of IT. Finally his PhD thesis, concerning Apple's model of platform innovation, won the prestigious ACM SIGMIS doctoral dissertation competition in 2013.

 

Primary research areas
  • Innovation and Management of Digital Platforms and Plaform Services
  • Innovation and Management of Digital Infrastructures
  • National Systems for Electronic Identity
  • Qualitative Approaches to Collecting and Analyzing Online Data
Administrative tasks


Social media
Link to this homepage
www.cbs.dk/en/staff/bedigi
Courses
  • Innovation Strategies in a Digital World
  • Internet of Things
  • Strategic and Tactical Tools for E-Business
Supervision
  • Digital platforms and platform services
  • Digital business models
  • Innovation of digital service, platforms and infrastructures
Other teaching activities

Office Hours:
Mondays 13:00-15:00

Selected publications
  • Eaton, B., Hedman, J. and Medaglia, R. (2017). Three Different Ways to Skin a Cat: Financialization in the Emergence of National e-ID solutions. Journal of Information technology, pp. 1-14.
  • Eaton, B., Elaluf-Calderwood, S., Sorensen, C., & Yoo, Y. (2015). Distributed Tuning of Boundary Resources: The Case of Apple's iOS Service System. Management information Systems Quarterly, 39(1), 217-243. Nominated fir the European Research Paper of the Year 2016 CIOnet.
  • Eaton, B., Hallingby, H. K., Nesse, P. J., & Hanseth, o. (2014). Achieving Payoffs from an Industry Cloud Ecosystem at BankID. MISQ Executive,13(4).
  • Kietzmann, J., Plangger, K., Eaton, B., Heilgenberg, K., Pitt, L., & Berthon, P. (2013). Mobility at work: A typology of mobile communities of practice and contextual ambidexterity. The Journal of Strategic Information Systems, 22(4), 282-297.
Publications sorted by:
2016
Gustav Toppenberg; Stefan Henningsson; Ben Eaton / Reinventing the Platform Core Through Acquisition : A Case Study.
In: Proceedings of the 49th Annual Hawaii International Conference on System Sciences, HICSS 2016. ed. /Ralph H. Sprague; Tung X. Bui. Loa Alamitos, CA : IEEE 2016, p. 4634-4643 (Proceedings of the Annual Hawaii International Conference on System Sciences)
Article in proceedings > peer review
Ben Eaton / The Dynamics of Digital Platform Innovation : Apple's Strategy to Control Modular and Architectural Innovation in iOS.
In: Proceedings of the 49th Hawaii International Conference on System Sciences (HICSS 2016). ed. /Ralph H. Sprague; Tung X. Bui. Loa Alamitos, CA : IEEE 2016, p. 1287-1296 (Proceedings of the Annual Hawaii International Conference on System Sciences)
Article in proceedings > peer review
Ioanna Constantiou; Ben Eaton; Virpi Kristiina Tuunainen / The Evolution of a Sharing Platform into a Sustainable Business
In: Proceedings of the 49th Hawaii International Conference on System Sciences (HICSS 2016). ed. /Ralph H. Sprague; Tung X. Bui. Loa Alamitos, CA : IEEE 2016, p. 1297-1306 (Proceedings of the Annual Hawaii International Conference on System Sciences)
Article in proceedings > peer review
2015
Ben Eaton; Silvia Elaluf-Calderwood; Carsten Sørensen; Youngjin Yoo / Distributed Tuning of Boundary Resources : The Case of Apple's iOS Service System .
In: M I S Quarterly, Vol. 39, No. 1, 2015, p. 217-244, A1-A12
Journal article > peer review
2014
Ben Eaton; Hanne Kristine Hallingby; Per-Jonny Nesse; Ole Hanseth / Achieving Payoffs from an Industry Cloud Ecosystem at BankID
In: M I S Quarterly Executive, Vol. 13, No. 4, 2014, p. 223-235
Journal article > peer review
2013
Jan Kietzmann; Kirk Planggera; Ben Eaton; Kerstin Heilgenberg; Leyland Pitt; Pierre Berthon / Mobility at Work : A Typology of Mobile Communities of Practice and Contextual Ambidexterity.
In: Journal of Strategic Information Systems, Vol. 22, No. 4, 2013, p. 282-297
Journal article > peer review
Academic Interests


Outside activities

2019-2020:

  • External Associate Professor (20% position), Høyskolen Kristiania, Oslo, Norway
  • Consultant at Surrey Innovations Ltd., UK