New pu­bli­ka­tion: The Mi­cro-Dy­na­mi­cs of Wrong­do­ing in So­ci­al In­te­r­a­ction: In­sights From Po­li­ce Call Cen­ter Work

Research on organizational wrongdoing typically examines clear transgressions, such as corruption or deception. Yet much work occurs in contexts where the boundary between right and wrong is ambiguous. The micro-dynamics through which wrongdoing is accomplished in these situations remain poorly understood. Police work exemplifies such a context, as public encounters have come under increasing scrutiny, leading to disciplinary cases and significant media attention.