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An­drea Carug­ati

Head of Department

Primary research areas

Technology Implementation, Adoption, and Organizational Dynamics

I analyze the complex organizational paradoxes that arise around the implementation of new technologies in organizations. With a particular focus on alternative contexts (e.g. farming and nursing homes), my research deeply examines the human consequences of mandated IT use, computer-mediated control, and human creativity.

Digital Transformation, Enterprise Architecture, and Data governance

My work explores the continuous evolution of the digital infrastructure in organizations, with a primary focus on the strategic implementation and governance of data and enterprise architectures. I investigate how organizations adapt their management information systems to navigate structural changes and pursue digital maturity.

Digital Innovation and AI Smart Systems

A significant portion of my research investigates the dynamics of digital innovation within platform ecosystems. This includes examining smart home assemblages, the adoption of artificial intelligence, and how users perceive and interact with virtual conversational agents.

Andrea Carugati is Professor of Digital Transformation and Innovation and the Head of the Department of Digitalization at Copenhagen Business School. Andrea Carugati has an international career with a Master from Chalmers University (Gothenburg, SE), a PhD from the Technical University of Denmark (Lyngby, DK) and previous academic positions at IESEG School of Management (Lille, FR) and Aarhus University (Aarhus, DK). His research explores the diffusion and adoption of technology, digital transformation, and the deployment of AI in organizations. Specifically, he investigates the strategic implementation and governance of enterprise architectures, as well as the complex organizational paradoxes and human consequences that arise during mandated technological change. His work focuses typically on contexts that receive little attention in classic business school research. He has researched among others, if farming, milk production, nursing homes, and heavy industry. He has consulted for public and private organizations on issues related to digital transformation, enterprise architecture, and technology adoption. Andrea Carugati has published in (a.o.) Management Information Systems Quarterly, the European Journal of Information Systems, Information Systems Journal, Database for Advances in Information Systems, European Management Review, and European Management Journal. 

 

Selected Publications: 

  • Vakkayil, J., Giangreco, A., Carugati, A., & Languillat, M. (2025). Biking a tightrope: Navigating the conditions of extreme physical platform work. European Management Review, 22(4), 1015-1032.
  • Hubert, M., Kazemi, S., Hubert, M., Carugati, A., & Mariani, M. (2024, Accepted/In press). The Exploration of Users’ Perceived Value from Personalization and Virtual Conversational Agents To Enable a Smart Home Assemblage– A Mixed Method Approach. International Journal of Information Management.
  • Cattaneo, G., Carugati, A., Frederiksen, L., Hacklin, F., (2024, Accepted/in press). The Long Tail of Conflicts in Innovation Projects: Conflicts and their impact on Organizational Renewal, Journal of Project Management
  • Mola, L., Kaminska, R., Richebé, N., & Carugati, A. (2023). Social strategies for information technology adoption: Social regulation process of mandated enterprise social network systems. Technological Forecasting and Social Change, 192, 122570.
  • Rafner J., Wang, Gadjacz, Badts, Baker, Bergenholtz, Biskjaer, Bui, Carugati, de Cibeins, Noy, Rahimi, Tylén, Zana, Beaty & Sherson (2023) Towards Game-Based Assessment of Creative Thinking, Creativity Research Journal, DOI: 10.1080/10400419.2023.2198845
  • Mola, L., Carugati, A., Giangreco, A., & Da Cunha, J. V. (2022). Learning from unexpected technological success: an extended model of supply-side diffusion. European Journal of Information Systems, 31(5), 597-616.
  • Aaen, J., Nielsen, J. A., & Carugati, A. (2022). The dark side of data ecosystems: A longitudinal study of the DAMD project. European Journal of Information Systems, 31(3), 288-312.
  • Rafner, J., Biskjær, M.M., Zana, B., Langsford, S., Bergenholtz, C., Rahimi, S., Carugati, A., Noy, L. and Sherson, J., (2022). Digital games for creativity assessment: strengths, weaknesses and opportunities. Creativity Research Journal, 34(1), pp.28-54.
  • Lauwers, M., Giangreco, A., Carugati, A., Maes, J., & Sebastiano, A. (2021). Healthcare information system use under techno-uncertainty: evidence from long-term care. Systèmes d’information et management, 26(3), 7-34.
  • Carugati A., Mola L., Plé L., Lauwers M., Giangreco A., (2020), Exploitation and Exploration of IT in Times of Pandemic: From Dealing with Emergency to Institutionalizing Crisis Practices, European Journal of Information Systems, 29:6, 762-777.
  • Cunha, J.V., Carugati, A., (2018), Transfiguration work and the system of transfiguration: How employees represent and misrepresent their work, Management Information Systems Quarterly, 42(3) pp. 873-894; DOI: 10.25300/MISQ/2018/13050.
  • Carugati, A. (2018). Commentary to Tina Blegind Jensen's Keynote. Scandinavian Journal of Information Systems, 30(2), 7.
  • Carugati, A., Fernández, W., Mola, L., and Rossignoli, C. (2018) My choice, your problem? Mandating IT use in large organizational networks. Information Systems Journal, 28(1). doi: 10.1111/isj.12120.
  • Cunha, J.V., Carugati, A., Leclercq A., (2015), The Dark Side of Computer-Mediated Control: Lessons from An Ethnographic Study, Information Systems Journal, special issue on the dark side of IT, 25(4), pp. 315–427
  • Mola L., Carugati A., (2012), Escaping "Localisms" In IT Sourcing: Tracing Changes in Institutional Logics in an Italian Firm, European Journal of Information Systems, 21, 388–403. doi:10.1057/ejis.2011.47
  • Giangreco A., Carugati A., Sebastiano A., H. Al Tamimi (2012). War Outside, Ceasefire Inside: An Analysis of the Performance Appraisal System of a Public Hospital in a Zone of Conflict, Evaluation and Program Planning, 2012 Feb; 35(1):161-70.
  • Giangreco A., Carugati A., Pilati M. and A. Sebastiano (2010) Performance Appraisals Systems in the Middle East: Moving Beyond Western Logics, European Management Review, Vol. 7, pp. 155-168
  • Giangreco A., Carugati A. and A. Sebastiano (2010). Are We Doing the Right Thing? Food for Thoughts on Training Evaluation and Its Context, Personnel Review, 39(2): 162-177.
  • Giangreco A., Carugati A., Sebastiano A., Della Bella D., (2009), Trainees' Reactions to Training: Shaping Groups and Courses for Happier Trainees, International Journal of Human Resource Management, 21(13). pp. 2468-2487

Outside activities

I have no outside employments or activities