trsi
Institut for Strategi og Innovation
Thomas
Ritter
Professor
Kontor:
KIL/14A-3.71
Tel:
+4538152121
E-mail:
tr.si@cbs.dk
243665
Præsentation
Thomas Ritter’s main research interest is in firms’ commercial competence, i.e. the way firms earn profits. This overall interest can be divided into studies on customer insight and market segmentation, customer value creation and value modelling, customer relationship management, and market strategy development. Projects are either on the operational, execution level (how are things done) or on the executive level (how to lead the market-oriented and customer-centric firm). Thomas’ work has been widely published in journals including International Journal of Research in Marketing, Journal of Business Research, Industrial Marketing Management and Journal of Business and Industrial Marketing.
Primære forskningsområder
- Commercial competence
- Market strategies
- Customer insight and segmentation
- Customer relationship management
- Customer value modelling
Link til denne hjemmeside
www.cbs.dk/staff/trsi
Kurser
- Marketing Management (Full-time MBA)
- Business to Business Marketing (M.Sc. elective)
- BioBusiness Marketing (M.Sc. BioBusiness)
Vejledning
- Integrated Strategy Projects (Executive and Full-time MBA)
- Master thesis
Andre undervisningsaktiviteter
Executive teaching courses and programs for CBS Executive
Udvalgte publikationer
- Ritter, Thomas & Achim Walter (2012): More Is Not Always Better: The Impact of Relationship Functions on Customer-Perceived Relationship Value, Industrial Marketing Management, Vol. 21, pp. 136-144.
- Ritter, Thomas & Jens Geersbro (2012): Organizational Relationship Termination Competence: A Conceptualization and an Empirical Test. Industrial Marketing Management, Vol. 40, pp. 988-993.
- Vedel, Mette, Jens Geersbro & Thomas Ritter (2012): “Interconnected Levels of Multi-Stage Marketing: A Triadic Approach”, Journal of Business Market Management, Vol. 5 (1), pp. 1-20.
- Andersen, Henrik & Thomas Ritter (2008): Inside the Customer Universe: How Unique Customer Insight Drives Profitable Growth and Creates Market Leaders. Chichester, John Wiley & Sons.
Publikationer sorteret efter:
2019
Carsten Lund Pedersen; Thomas Ritter / Your Strategy Needs 2 Types of People
I: The European Business Review, Nr. 51, 2019
I: The European Business Review, Nr. 51, 2019
Tidsskriftartikel
2018
Thomas Ritter; Carsten Lund Pedersen / Cztery kategorie menedżerów projektów
I: Harvard Business Review Polska, 2.5.2018
I: Harvard Business Review Polska, 2.5.2018
Tidsskriftartikel
Carsten Lund Pedersen; Thomas Ritter / Die Vier Typen von Projektmanagern
I: Harvard Business Manager, Vol. 40, Nr. 5, 2018, s. 56-61
I: Harvard Business Manager, Vol. 40, Nr. 5, 2018, s. 56-61
Tidsskriftartikel
Thomas Ritter; Jens Geersbro / Multidexterity in Customer Relationship Management : Managerial Implications and a Research Agenda.
I: Industrial Marketing Management, Vol. 69, 2.2018, s. 74-79
I: Industrial Marketing Management, Vol. 69, 2.2018, s. 74-79
Tidsskriftartikel > peer review
Petra Dickel; Jacob Hörisch; Thomas Ritter / Networking for the Environment : The Impact of Environmental Orientation on Start-ups’ Networking Frequency and Network Size .
I: Journal of Cleaner Production, Vol. 179, 4.2018, s. 308-316
I: Journal of Cleaner Production, Vol. 179, 4.2018, s. 308-316
Tidsskriftartikel > peer review
Adam Lindgreen; C. Anthony Di Benedetto; Jens Geersbro; Thomas Ritter / Past, Present, and Future Business-to-Business and Industrial Marketing Research
I: Industrial Marketing Management, Vol. 69, 2018, s. 1-4
I: Industrial Marketing Management, Vol. 69, 2018, s. 1-4
Leder
Carsten Lund Pedersen; Thomas Ritter / Stress Test Your Company’s Competitive Edge with These 4 Questions
I: Harvard Business Review Digital Articles, 5.6.2018
I: Harvard Business Review Digital Articles, 5.6.2018
Tidsskriftartikel > peer review
Carsten Lund Pedersen; Thomas Ritter / The 4 Types of Competition : 2x2 Matrix for HBR’s Visual Library.
Boston : Harvard Business School Publishing 5.6.2018
Boston : Harvard Business School Publishing 5.6.2018
Udgivelser på nettet - Net-publikation
Carsten Lund Pedersen; Thomas Ritter / The Four Executive Challenges of Project-based Strategy
I: Strategy & Leadership, Vol. 46, Nr. 6, 2018, s. 44-49
I: Strategy & Leadership, Vol. 46, Nr. 6, 2018, s. 44-49
Tidsskriftartikel > peer review
Thomas Ritter; Christopher Lettl / The Wider Implications of Business-model Research
I: Long Range Planning, Vol. 51, Nr. 1, 2.2018, s. 1-8
I: Long Range Planning, Vol. 51, Nr. 1, 2.2018, s. 1-8
Tidsskriftartikel > peer review
2018
Thomas Ritter; Achim Walter; Monika Sienknecht; Nicole Coviello / Too Much of a Good Thing? : The Nonlinear Effect of Dynamic Capabilities on New Venture Survival.
I: Proceedings of the Seventy-eight Annual Meeting of the Academy of Management. red. /Guclu Atinc. Briar Cliff Manor, NY : Academy of Management 2018 (Academy of Management Proceedings)
I: Proceedings of the Seventy-eight Annual Meeting of the Academy of Management. red. /Guclu Atinc. Briar Cliff Manor, NY : Academy of Management 2018 (Academy of Management Proceedings)
Konferencebidrag i proceedings > peer review
Henry Chesbrough; Christopher Lettl; Thomas Ritter / Value Creation and Value Capture in Open Innovation
I: Journal of Product Innovation Management, Vol. 35, Nr. 6, 2018, s. 930-938
I: Journal of Product Innovation Management, Vol. 35, Nr. 6, 2018, s. 930-938
Tidsskriftartikel > peer review
Carsten Lund Pedersen; Thomas Ritter / What Type of Project Leader are You?
17.6.2018
17.6.2018
Udgivelser på nettet - Net-publikation
Carsten Lund Pedersen; Thomas Ritter / 策略壓力適當，企業績效妥當
I: Harvard Business Review Taiwan, 8.1.2018
I: Harvard Business Review Taiwan, 8.1.2018
Tidsskriftartikel
2017
Thomas Ritter; Carsten Lund Pedersen / A Project-based Lens for Customer Relationship Strategy
Abstract from 8th Biennial International Conference on Business Market Management , 2017
Abstract from 8th Biennial International Conference on Business Market Management , 2017
Konferenceabstrakt til konference > peer review
Thomas Ritter; Carsten Lund Pedersen; Hans Eibe Sørensen / Capabilities for Data-driven Growth in B2B Firms
Abstract from 22nd CBIM Academic Workshop, 2017
Abstract from 22nd CBIM Academic Workshop, 2017
Konferenceabstrakt til konference > peer review
Stefan Kirkegaard Sløk-Madsen; Thomas Ritter; Henrik Sornn-Friese / Commercialization in Innovation Management : Defining the Concept and a Research Agenda.
Paper presented at The Academy of Management Annual Meeting 2017, 2017
Paper presented at The Academy of Management Annual Meeting 2017, 2017
Paper > peer review
Thomas Ritter; Carsten Lund Pedersen; Hans Eibe Sørensen / DataProfit : Kompetencekort for datadreven vækst.
København : The CBS Competitiveness Platform 2017, 27 s.
København : The CBS Competitiveness Platform 2017, 27 s.
Bog > peer review
Thomas Ritter; Carsten Lund Pedersen; Hans Eibe Sørensen / Dataprofit : A Capability Map for Data-driven Growth.
København : The CBS Competitiveness Platform 2017, 27 s.
København : The CBS Competitiveness Platform 2017, 27 s.
Bog > peer review
Carsten Lund Pedersen; Thomas Ritter / Great Corporate Strategies Thrive on the Right Amount of Tension
I: Harvard Business Review Digital Articles, 24.11.2017, s. 2-5
I: Harvard Business Review Digital Articles, 24.11.2017, s. 2-5
Tidsskriftartikel > peer review
2017
Thomas Ritter; Andreas Philipp Distel / Marketing Capability in Strategy Research : Definitions, Operationalizations and a Research Agenda.
Paper presented at Strategic Management Society 37th Annual International Conference. , 2017
Paper presented at Strategic Management Society 37th Annual International Conference. , 2017
Paper > peer review
Carsten Lund Pedersen; Thomas Ritter; Torben Juul Andersen / Strategy as Projects : A New Approach to Analyze Strategic Renewal.
Paper presented at Strategic Management Society 37th Annual International Conference. , 2017
Paper presented at Strategic Management Society 37th Annual International Conference. , 2017
Paper > peer review
Carsten Lund Pedersen; Thomas Ritter / The 4 Types of Project Manager
I: Harvard Business Review Digital Articles, 27.7.2017, s. 2-8
I: Harvard Business Review Digital Articles, 27.7.2017, s. 2-8
Tidsskriftartikel > peer review
Thomas Ritter; Wolfgang Ulaga / Who’s Got the Power? : How Data is Changing Power in Value Networks.
Paper presented at 8th Biennial International Conference on Business Market Management , 2017
Paper presented at 8th Biennial International Conference on Business Market Management , 2017
Paper > peer review
Carsten Lund Pedersen; Thomas Ritter / Пророк, игрок, эксперт и исполнитель
I: Harvard Business Review Russia, 17.11.2017
I: Harvard Business Review Russia, 17.11.2017
Tidsskriftartikel > peer review
2016
Thomas Ritter (Producent) ; Hans Eibe Sørensen (Producent) ; Carsten Lund Pedersen (Producent) ; Christina Merolli Poulsen (Producent) / DataProfit
www : The CBS Competitiveness Platform 2016
www : The CBS Competitiveness Platform 2016
Softwareprogram
Petra Dickel; Thomas Ritter / Linking Environmental Orientation to Start-ups’ Networking Activities
Paper presented at TIE2016, 2016
Paper presented at TIE2016, 2016
Paper > peer review
Thomas Ritter / Market Disruption : Launching Radical Innovations into Business Markets.
Paper presented at ISBM Academic Conference 2016, 2016
Paper presented at ISBM Academic Conference 2016, 2016
Paper > peer review
Thomas Ritter; Petra Dickel / The Role of Environmental Orientation in Business Networks
Paper presented at 2016 R&D Management Conference, 2016
Paper presented at 2016 R&D Management Conference, 2016
Paper > peer review
2015
Thomas Ritter / Beendigung von Geschäftsbeziehungen
I: Handbuch Business-to-Business-Marketing: Grundlagen, Geschäftsmodelle, Instrumente des Industriegütermarketing. . red. /Klaus Backhaus; Markus Voeth. Wiesbaden : Springer Science+Business Media 2015, s. 249-259
I: Handbuch Business-to-Business-Marketing: Grundlagen, Geschäftsmodelle, Instrumente des Industriegütermarketing. . red. /Klaus Backhaus; Markus Voeth. Wiesbaden : Springer Science+Business Media 2015, s. 249-259
Bidrag til bog/antologi > peer review
2015
Thomas Ritter; Jens Geersbro / Challenging Customers : Driving Competitiveness Through Customer Relationship Optimization.
Frederiksberg : The CBS Competitiveness Platform 2015, 102 s.
Frederiksberg : The CBS Competitiveness Platform 2015, 102 s.
Bog
Jens Geersbro; Thomas Ritter / Does Innovating Customer Relationship Management Improve Firm Performance?
Paper presented at The 31st Annual Conference on Industrial Marketing and Purchasing. , 2015
Paper presented at The 31st Annual Conference on Industrial Marketing and Purchasing. , 2015
Paper > peer review
Thomas Ritter / Stimulating Demand-Side Thinking in Strategy Through Business Models
Abstract from The Academy of Management Annual Meeting 2015, 2015
Abstract from The Academy of Management Annual Meeting 2015, 2015
Konferenceabstrakt til konference > peer review
Stefan Kirkegaard Sløk-Madsen; Thomas Ritter / The 14 Faces of Commercialization
Paper presented at DRUID Academy Conference 2015, 2015
Paper presented at DRUID Academy Conference 2015, 2015
Paper > peer review
Thomas Ritter / The Impact of a Firm’s Commercialization Capability on Its Competitiveness
Paper presented at 1st International Competitiveness Management Conference, 2015
Paper presented at 1st International Competitiveness Management Conference, 2015
Paper > peer review
Thomas Ritter / The Role of Network Capability in Open Business Model Innovation
Abstract from The Academy of Management Annual Meeting 2015, 2015
Abstract from The Academy of Management Annual Meeting 2015, 2015
Konferenceabstrakt til konference > peer review
Achim Walter; Thomas Ritter; Nicole Coviello; Nora Otte / Who Needs Business Experience? : How Pre-Foundation Innovation Activities Impact Early Exports.
Paper presented at The Academy of Management Annual Meeting 2015, 2015
Paper presented at The Academy of Management Annual Meeting 2015, 2015
Paper > peer review
2014
Thomas Ritter; Henrik Andersen / A Relationship Strategy Perspective on Relationship Portfolios : Linking Customer Profitability, Commitment, and Growth Potential to Relationship Strategy.
I: Industrial Marketing Management, Vol. 43, Nr. 6, 2014, s. 1005-1011
I: Industrial Marketing Management, Vol. 43, Nr. 6, 2014, s. 1005-1011
Tidsskriftartikel > peer review
Thomas Ritter / Alignment² [Alignment Squared] : Driving Competitiveness and Growth through Business Model Excellence .
Frederiksberg : The CBS Competitiveness Platform 2014, 146 s.
Frederiksberg : The CBS Competitiveness Platform 2014, 146 s.
Bog
Jens Geersbro; Thomas Ritter / CASE : Reinventing the Container Shipping Industry.
I: Journal of Business Market Management, Vol. 7, Nr. 1, 2014, s. 301-305
I: Journal of Business Market Management, Vol. 7, Nr. 1, 2014, s. 301-305
Tidsskriftartikel > peer review
2014
Thomas Ritter / Competing at all Four Levels : Competing against Competitors is not Enough.
Frederiksberg : Copenhagen Business School [wp] 2014, 4 s. (Tools for Competitiveness, Nr. 02/2014)
Frederiksberg : Copenhagen Business School [wp] 2014, 4 s. (Tools for Competitiveness, Nr. 02/2014)
Working paper
Ulf Andersson; Bent Petersen; Thomas Ritter / Demand-Side Embeddedness and Value Creation of Subsidiaries : Propositions and Further Research Agenda.
Paper presented at The Academy of Management Annual Meeting 2014, 2014
Paper presented at The Academy of Management Annual Meeting 2014, 2014
Paper > peer review
Thomas Ritter; Jens Geersbro / Drivers of Sales Innovation in Business-To-Business Firms
I: Conference Proceedings EMAC 2014. European Marketing Academy 43rd Annual Conference: Paradigm Shifts & Interactions. . red. /Enrique Bigné. Brussels : EMAC 2014, s. 117
I: Conference Proceedings EMAC 2014. European Marketing Academy 43rd Annual Conference: Paradigm Shifts & Interactions. . red. /Enrique Bigné. Brussels : EMAC 2014, s. 117
Konferenceabstrakt i proceedings > peer review
Thomas Ritter; Poul Houman Andersen / Extending Value Logic Thinking to Value Logic Portfolios
Paper presented at Strategic Management Society 34th Annual International Conference. SMS 2014, 2014
Paper presented at Strategic Management Society 34th Annual International Conference. SMS 2014, 2014
Paper > peer review
Thomas Ritter; Achim Walter; Anke Rasmus / Netzwerk-Fähigkeit Von Unternehmen : Konzepte, Ergebnisse und Ausblick.
I: Motoren der innovation: Zukunftsperspektiven der Innovationsforschung. . red. /Carsten Schultz; Katharina Hölzle. Wiesbaden : Springer Science+Business Media 2014, s. 267-278
I: Motoren der innovation: Zukunftsperspektiven der Innovationsforschung. . red. /Carsten Schultz; Katharina Hölzle. Wiesbaden : Springer Science+Business Media 2014, s. 267-278
Bidrag til bog/antologi > peer review
Jens Geersbro; Thomas Ritter / Teaching Note for Case : Reinventing the Container Shipping Industry .
I: Journal of Business Market Management, Vol. 7, Nr. 1, 2014, s. 306-311
I: Journal of Business Market Management, Vol. 7, Nr. 1, 2014, s. 306-311
Tidsskriftartikel > peer review
Thomas Ritter; Andreas Eggert; Eva Münkhoff; Wolfgang Ulaga / The Corporate Marketing Department : Between Value and Vanish.
Abstract from ISBM Academic Conference 2014, 2014
Abstract from ISBM Academic Conference 2014, 2014
Konferenceabstrakt til konference > peer review
Henrik Andersen; Thomas Ritter / The Six Pack Model : Bringing Muscle to Your Growth Strategy.
Frederiksberg : Copenhagen Business School [wp] 2014, 6 s. (Tools for Competitiveness, Nr. 01/2014)
Frederiksberg : Copenhagen Business School [wp] 2014, 6 s. (Tools for Competitiveness, Nr. 01/2014)
Working paper > peer review
2013
Jens Geersbro; Thomas Ritter / A Conceptualization of Relationship Management Processes : Distinguishing Strategy Implementation Processes and Interaction Processes.
Paper presented at The 29th Annual Conference on Industrial Marketing and Purchasing. IMP 2013, 2013
Paper presented at The 29th Annual Conference on Industrial Marketing and Purchasing. IMP 2013, 2013
Paper > peer review
Thomas Ritter; Henrik Andersen / A Six Pack Relationship Portfolio Model : Linking Customer Profitability, Commitment and Growth Potential to Relationship Management.
Paper presented at The 29th Annual Conference on Industrial Marketing and Purchasing. IMP 2013, 2013
Paper presented at The 29th Annual Conference on Industrial Marketing and Purchasing. IMP 2013, 2013
Paper > peer review
2013
Jens Geersbro; Thomas Ritter / Antecedents and Consequences of Sales Representatives' Relationship Termination Competence
I: Journal of Business and Industrial Marketing, Vol. 28, Nr. 1, 2013, s. 41-49
I: Journal of Business and Industrial Marketing, Vol. 28, Nr. 1, 2013, s. 41-49
Tidsskriftartikel > peer review
Jens Geersbro; Thomas Ritter; Wesley Johnston / Driving from Performance through Commercial Capability : Conceptualization, Measurement and Impact on Firm Success.
Paper presented at The 42nd EMAC Annual Conference 2013, 2013
Paper presented at The 42nd EMAC Annual Conference 2013, 2013
Paper > peer review
Thomas Ritter; Jens Geersbro / Internationalizing a Firm's Business Model
Paper presented at The 2013 International B2B Research Workshop , 2013
Paper presented at The 2013 International B2B Research Workshop , 2013
Paper
Thomas Ritter; Jens Geersbro / Launching a Market Innovation in a Business Market
Paper presented at The 42nd EMAC Annual Conference 2013, 2013
Paper presented at The 42nd EMAC Annual Conference 2013, 2013
Paper > peer review
Jens Geersbro; Thomas Ritter / Strategies and Relating Processes in Business Relationships
Paper presented at The 2013 International B2B Research Workshop , 2013
Paper presented at The 2013 International B2B Research Workshop , 2013
Paper
Thomas Ritter; Jens Geersbro / What is the Outcome of Selling in Business Relationships?
I: Proceedings of the 6th International Conference on Business Market Management. red. /Alexander Leischnig . Bamberg : University of Bamberg Press 2013, s. 518-528
I: Proceedings of the 6th International Conference on Business Market Management. red. /Alexander Leischnig . Bamberg : University of Bamberg Press 2013, s. 518-528
Konferencebidrag i proceedings > peer review
2012
Mette Vedel; Jens Geersbro; Thomas Ritter / Interconnected Levels of Multi-Stage Marketing : A Triadic Approach.
I: Journal of Business Marketing Management, Vol. 5, Nr. 1, 2012, s. 1-20
I: Journal of Business Marketing Management, Vol. 5, Nr. 1, 2012, s. 1-20
Tidsskriftartikel > peer review
Thomas Ritter; Jens Geersbro / Kommercialisering : En nøgle til velfærd og velstand.
Frederiksberg : Department of Marketing. CBS 2012, 6 s.
Frederiksberg : Department of Marketing. CBS 2012, 6 s.
Working paper
Thomas Ritter; Achim Walter / More is not Always Better : The Impact of Relationship Functions on Customer-perceived Relationship Value.
I: Industrial Marketing Management, Vol. 41, Nr. 1, 2012, s. 136-144
I: Industrial Marketing Management, Vol. 41, Nr. 1, 2012, s. 136-144
Tidsskriftartikel > peer review
Thomas Ritter; Jens Geersbro / Navigating in Business Relationships : Distinguishing Relationship Value, Relationship Quality, and Relationship Structure.
Paper presented at The 28th IMP Conference 2012, 2012
Paper presented at The 28th IMP Conference 2012, 2012
Paper > peer review
2012
Sandra Schillo; Achim Walter; Thomas Ritter / Preventing the Gloomy Side of Innovation Collaboration : The Moderating Role of Collaboration Capability and Industry Competitiveness.
Paper presented at The Academy of Management Annual Meeting 2012, 2012
Paper presented at The Academy of Management Annual Meeting 2012, 2012
Paper > peer review
Thomas Ritter; Henrik Andersen / Rethinking Loyalty in Business Relationships
Paper presented at The 41th EMAC Annual Conference 2012, 2012
Paper presented at The 41th EMAC Annual Conference 2012, 2012
Paper > peer review
Jens Geersbro; Thomas Ritter / The Impact Of Top Management On B2B Firms’ Marketing Capability
I: Proceedings of the 41st EMAC Annual Conference . red. /Paulo Rita. Lisbon : EMAC 2012
I: Proceedings of the 41st EMAC Annual Conference . red. /Paulo Rita. Lisbon : EMAC 2012
Konferencebidrag i proceedings > peer review
2011
Thomas Ritter; Jens Geersbro; Wesley J. Johnston / A Firm's Market Competence : Conceptualization, Measurement and Impact on Firm Success.
Paper presented at The 5th International Conference on Business Market Management, 2011
Paper presented at The 5th International Conference on Business Market Management, 2011
Paper
Thomas Ritter / Innovationsnetzwerke
I: Handbuch Technologie- und Innovationsmanagement: Strategie - Umsetzung - Controlling. . red. /Sönke Albers; Oliver Gassmann. Wiesbaden : Gabler 2011, s. 613-628
I: Handbuch Technologie- und Innovationsmanagement: Strategie - Umsetzung - Controlling. . red. /Sönke Albers; Oliver Gassmann. Wiesbaden : Gabler 2011, s. 613-628
Bidrag til bog/antologi > peer review
Ricky Wilke; Thomas Ritter / Levels of Analysis in Business-to-Business Marketing
I: Business-to-Business Marketing: Introducing B2B Marketing. . red. /Nick Ellis; Mark Tadajewski; Andrew Pressey. Vol. 1, London : SAGE Publications 2011, s. 35-57
I: Business-to-Business Marketing: Introducing B2B Marketing. . red. /Nick Ellis; Mark Tadajewski; Andrew Pressey. Vol. 1, London : SAGE Publications 2011, s. 35-57
Bidrag til bog/antologi > peer review
Thomas Ritter; Jens Geersbro / Organizational Relationship Termination Competence : A Conceptualization and an Empirical Test.
I: Industrial Marketing Management, Vol. 40, Nr. 6, 8.2011, s. 988-993
I: Industrial Marketing Management, Vol. 40, Nr. 6, 8.2011, s. 988-993
Tidsskriftartikel > peer review
Jens Geersbro; Thomas Ritter / The Substance of Relationship Interconnection
Paper presented at The 5th International Conference on Business Market Management, 2011
Paper presented at The 5th International Conference on Business Market Management, 2011
Paper > peer review
2010
Jens Geersbro; Thomas Ritter / Antecedents of Customer Relationship Termination
Paper presented at The 9th International Conference on Relationship Marketing : Successful Partnering - Partnership or Weak Ties?, 2010
Paper presented at The 9th International Conference on Relationship Marketing : Successful Partnering - Partnership or Weak Ties?, 2010
Paper > peer review
Thomas Ritter; Jens Geersbro / Antecedents of Customer Relationship Termination
Paper presented at ISBM Academic Conference 2010, 2010
Paper presented at ISBM Academic Conference 2010, 2010
Paper > peer review
2010
Thomas Ritter; Jens Geersbro / Antecedents of Customer Relationship Termination
Paper presented at The 39th EMAC Annual Conference 2010, 2010
Paper presented at The 39th EMAC Annual Conference 2010, 2010
Paper > peer review
Jens Geersbro; Thomas Ritter / Antecedents of Customer Relationship Termination
Paper presented at Industrial Marketing and Purchasing Conference: IMP 2010 , 2010
Paper presented at Industrial Marketing and Purchasing Conference: IMP 2010 , 2010
Paper
Thomas Ritter; Jens Geersbro / Antecedents of Sales Peoples' Relationship Termination Competence
Paper presented at Industrial Marketing and Purchasing Conference: IMP 2010 , 2010
Paper presented at Industrial Marketing and Purchasing Conference: IMP 2010 , 2010
Paper > peer review
Thomas Ritter; Henrik Andersen / Building the Foundation of a Firm's Market Competence
I: Marketing Review St. Gallen, Vol. 27, Nr. 1, 2010, s. 54-58
I: Marketing Review St. Gallen, Vol. 27, Nr. 1, 2010, s. 54-58
Tidsskriftartikel > peer review
Jens Geersbro; Thomas Ritter / External Performance Barriers in Business Networks : Uncertainty, Ambiguity, and Conflict.
I: Journal of Business and Industrial Marketing, Vol. 25, Nr. 3, 2010, s. 196-201
I: Journal of Business and Industrial Marketing, Vol. 25, Nr. 3, 2010, s. 196-201
Tidsskriftartikel > peer review
Thomas Ritter; Jens Geersbro / Re-Conceptualizing Business Exchange
Paper presented at ISBM Academic Conference 2010, 2010
Paper presented at ISBM Academic Conference 2010, 2010
Paper > peer review
2009
Lydia Bals; Evi Hartmann; Thomas Ritter / Barriers of Purchasing Departments Involvement in Marketing Service Procurement
I: Industrial Marketing Management, 9.10.2009, s. 892-902
I: Industrial Marketing Management, 9.10.2009, s. 892-902
Tidsskriftartikel > peer review
Jens Geersbro; Thomas Ritter / Barriers to Terminate Unwanted Customer Relationships
I: Proceedings of the 38th EMAC Conference, Nantes, France. red. /Jean-Pierre Helfer; Jean-Louis Nicolas. Bruxelles : EMAC 2009
I: Proceedings of the 38th EMAC Conference, Nantes, France. red. /Jean-Pierre Helfer; Jean-Louis Nicolas. Bruxelles : EMAC 2009
Konferencebidrag i proceedings > peer review
Salla Lutz; Thomas Ritter / Outsourcing, Supply Chain Upgrading and Connectedness of a Firm's Competencies
I: Industrial Marketing Management, Vol. 38, Nr. 4, 2009, s. 387-393
I: Industrial Marketing Management, Vol. 38, Nr. 4, 2009, s. 387-393
Tidsskriftartikel > peer review
2008
Henrik Andersen; Thomas Ritter / A New Understanding of Market Creation : CUBEical Thinking Uncovers Competitive Arenas Within Markets.
I: Strategic Market Creation: A New Perspective on Marketing and Innovation Management. . red. /Karin Tollin; Antonella Carù. Hoboken, NJ : Wiley 2008, s. 172-186
I: Strategic Market Creation: A New Perspective on Marketing and Innovation Management. . red. /Karin Tollin; Antonella Carù. Hoboken, NJ : Wiley 2008, s. 172-186
Bidrag til bog/antologi > peer review
2008
Henrik Andersen; Thomas Ritter / Inside the Customer Universe : How to Build Unique Customer Insight for Profitable Growth and Market Leadership.
West Sussex : Wiley 2008
West Sussex : Wiley 2008
Bog > peer review
Jens Gammelgaard; Thomas Ritter / Virtual Communicaties of Practice : A Mechanism for Efficient Knowledge Retrieval in MNCs.
I: International Journal of Knowledge Management, Vol. 4, Nr. 2, 2008, s. 46-61
I: International Journal of Knowledge Management, Vol. 4, Nr. 2, 2008, s. 46-61
Tidsskriftartikel > peer review
2007
Thomas Ritter / A framework for analyzing relationship governance
I: Journal of Business and Industrial Marketing, Vol. 22, Nr. 3, 2007, s. 196-201
I: Journal of Business and Industrial Marketing, Vol. 22, Nr. 3, 2007, s. 196-201
Tidsskriftartikel > peer review
Chris Ellegaard; Thomas Ritter / Attractiveness in Business Markets : Conceptualization and Propositions.
Paper presented at 23rd IMP Conference, Manchester Business School, 2007
Paper presented at 23rd IMP Conference, Manchester Business School, 2007
Paper > peer review
Thomas Ritter; Achim Walter / Broadening Value-based Differentiation in Business Relationships
Paper presented at American Marketing Association Conference, 2007
Paper presented at American Marketing Association Conference, 2007
Paper > peer review
Jens Geersbro; Thomas Ritter / Business Relationship Analysis : Between States, Stages and Movements.
Paper presented at Annual Conference on Industrial Marketing and Purchasing (IMP), 2007
Paper presented at Annual Conference on Industrial Marketing and Purchasing (IMP), 2007
Paper > peer review
Jens Geersbro; Thomas Ritter / Drifting in Business Relationships
Paper presented at Skagen Workshop, 2007
Paper presented at Skagen Workshop, 2007
Paper
Lydia Bals; Evi Hartmann; Thomas Ritter / Exploring Marketing-Purchasing Integration in Marketing Service Procurement
Paper presented at Annual Conference on Industrial Marketing and Purchasing (IMP), 2007
Paper presented at Annual Conference on Industrial Marketing and Purchasing (IMP), 2007
Paper > peer review
Achim Walter; Thomas Ritter; Felix Riesenhuber / Innovation Development in Supplier-Customer Relationships : Does it give suppliers a bigger piece of the pie?.
I: Zeitschrift fur Betriebswirtschaft, Nr. 4, 2007, s. 1-20
I: Zeitschrift fur Betriebswirtschaft, Nr. 4, 2007, s. 1-20
Tidsskriftartikel > peer review
Thomas Ritter; Per Vagn Freytag / Relationship benefits, burdens and conflicts
I: Journal of Business and Industrial Marketing, Vol. 22, Nr. 3, 2007, 3 s., s. 151-153
I: Journal of Business and Industrial Marketing, Vol. 22, Nr. 3, 2007, 3 s., s. 151-153
Leder
2006
Thomas Ritter / A Framework for Analyzing Market Management
I: 2006 AMA Educators’ Proceedings: Enhancing Knowledge Development in Marketing. . red. /Dhruv Grewal; Michael Levy; R. Krishnan. Chicago, IL : American Marketing Association 2006, s. 332-333 (AMA Summer Educators’ Proceedings, Vol. 17)
I: 2006 AMA Educators’ Proceedings: Enhancing Knowledge Development in Marketing. . red. /Dhruv Grewal; Michael Levy; R. Krishnan. Chicago, IL : American Marketing Association 2006, s. 332-333 (AMA Summer Educators’ Proceedings, Vol. 17)
Konferenceabstrakt i proceedings > peer review
Thomas Ritter / Communicating firm competencies : Marketing as different levels of translation.
I: Industrial Marketing Management, Vol. 35, Nr. 8, 2006, s. 1032-1036
I: Industrial Marketing Management, Vol. 35, Nr. 8, 2006, s. 1032-1036
Tidsskriftartikel > peer review
Jens Geersbro; Thomas Ritter / Coping with Ambiguity and Conflict in Business Networks
Paper presented at The 22nd Industrial Marketing and Purchasing Group Conference (IMP) "Opening the network. New perspectives in industrial marketing and purchasing", 2006
Paper presented at The 22nd Industrial Marketing and Purchasing Group Conference (IMP) "Opening the network. New perspectives in industrial marketing and purchasing", 2006
Paper
Chris Ellegaard; Thomas Ritter / Customer Attraction and its Purchasing Potential
Paper presented at The 22nd IMP Conference, 2006
Paper presented at The 22nd IMP Conference, 2006
Paper
Ricky Wilke; Thomas Ritter / Levels of Analysis in Business-to-Business Marketing
I: Journal of Business-to-Business Marketing, Vol. 13, Nr. 3, 2006, s. 39-64
I: Journal of Business-to-Business Marketing, Vol. 13, Nr. 3, 2006, s. 39-64
Tidsskriftartikel > peer review
Thomas Ritter; Achim Walter / Matching high-tech and high-touch in supplier-customer relationships
I: European Journal of Marketing, Vol. 40, Nr. 3/4, 2006, s. 292-310
I: European Journal of Marketing, Vol. 40, Nr. 3/4, 2006, s. 292-310
Tidsskriftartikel > peer review
Thomas Ritter; Jens Neustrup Simonsen; Flemming Dufke / Sælgerens rolleproblemer : En udfordring for salgsledere i Danmark.
2006, 14 s.
2006, 14 s.
Bog
Chris Ellegaard; Thomas Ritter / The Concept of Attraction : Its Purchasing Potential.
Paper presented at The 15th Annual IPSERA Conference, 2006
Paper presented at The 15th Annual IPSERA Conference, 2006
Paper
Achim Walter; Michael Auer; Thomas Ritter / The impact of network capabilities and entrepreneurial orientation on university spin-off performance
I: Journal of Business Venturing, Vol. 21, Nr. 4, 2006, s. 541-567
I: Journal of Business Venturing, Vol. 21, Nr. 4, 2006, s. 541-567
Tidsskriftartikel > peer review
Jens Geersbro; Thomas Ritter / Uncertainty, Ambiguity and Conflict in Business Networks
Paper presented at The 2006 CBIM Academic Workshop Special Issue with the Journal of Business and Industrial Marketing, 2006
Paper presented at The 2006 CBIM Academic Workshop Special Issue with the Journal of Business and Industrial Marketing, 2006
Paper
2005
Laurids Hedaa; Thomas Ritter / Business relationships on different waves : Paradigm shift and marketing orientation revisited.
I: Industrial Marketing Management, Vol. 34, Nr. 7, 2005, s. 714-721
I: Industrial Marketing Management, Vol. 34, Nr. 7, 2005, s. 714-721
Tidsskriftartikel > peer review
Evi Hartmann; Thomas Ritter; Hans Georg Gemünden / Determining the Purchase Situation : A Comprehensive View on Customer Behaviour.
I: Journal of Customer Behavior, Vol. 3, 2005, s. 335-349
I: Journal of Customer Behavior, Vol. 3, 2005, s. 335-349
Tidsskriftartikel > peer review
Björn Klocke; Hans Georg Gemünden; Thomas Ritter / Die Entwicklung des Kooperationsnetzwerkes von produzierenden High-tech Start-Ups : Eine empirische Analyse deutscher und schwedischer Nanotechnologiefirmen.
I: Hans Georg Gemünden, Sören Salomo, Thilo Müller (Hrsg.): Entrepreneurial Excellence, 2005 2005, s. 251-270
I: Hans Georg Gemünden, Sören Salomo, Thilo Müller (Hrsg.): Entrepreneurial Excellence, 2005 2005, s. 251-270
Bidrag til bog/antologi
Per Vang Freytag; Thomas Ritter / Dynamics of relationship and networks : Creation, maintenance and destruction as managerial challenges.
I: Industrial Marketing Management, Vol. 34, Nr. 7, 2005, s. 644-647
I: Industrial Marketing Management, Vol. 34, Nr. 7, 2005, s. 644-647
Tidsskriftartikel > peer review
Thomas Ritter / Innovationsnetzwerke
I: Sönke Albers, Oliver Gassmann(Hrsg.): Handbuch Technologie- und Innovations-management 2005, s. 623-639
I: Sönke Albers, Oliver Gassmann(Hrsg.): Handbuch Technologie- und Innovations-management 2005, s. 623-639
Bidrag til bog/antologi
Thomas Ritter / Market Management Capabilities of Business-to-Business Firms
Paper presented at Paper presented at the 21st International Conference on Industrial Marketing and Purchasing, Rotterdam, September 1-3, 2005, 2005
Paper presented at Paper presented at the 21st International Conference on Industrial Marketing and Purchasing, Rotterdam, September 1-3, 2005, 2005
Paper
Jens Gammelgaard; Thomas Ritter / The Knowledge retrieval matrix : Codification and personification as separate strategies.
I: Journal of Knowledge Management, Vol. 9, Nr. 4, 2005, s. 133-143
I: Journal of Knowledge Management, Vol. 9, Nr. 4, 2005, s. 133-143
Tidsskriftartikel > peer review
2004
Thomas Ritter; Per Vang Freytag / Challenges in Understanding Customer Behaviour
I: Journal of Customer Behavior, Vol. 3, Nr. 3, 2004, s. 229-233
I: Journal of Customer Behavior, Vol. 3, Nr. 3, 2004, s. 229-233
Leder
Achim Walter; Thomas Ritter / Information Technology Competence and Value Creation in Supplier-Customer Relationships
I: Journal of Relationship Marketing, Vol. 3, Nr. 4, 2004, s. 45-59
I: Journal of Relationship Marketing, Vol. 3, Nr. 4, 2004, s. 45-59
Tidsskriftartikel > peer review
Thomas Ritter; David Ford / Interactions between suppliers and customers in business markets
I: Rethinking Marketing: Developing a New Understanding of Markets. . red. /Håkan Håkansson; Debbie Harrison; Alexandra Waluszewski. Chichester : Wiley 2004, s. 99-116
I: Rethinking Marketing: Developing a New Understanding of Markets. . red. /Håkan Håkansson; Debbie Harrison; Alexandra Waluszewski. Chichester : Wiley 2004, s. 99-116
Bidrag til bog/antologi
2004
Thomas Ritter; Ian F. Wilkinson; Wesley J. Johnston / Managing in complex business networks
I: Industrial Marketing Management, Vol. 33, Nr. 3, 2004, s. 175-183
I: Industrial Marketing Management, Vol. 33, Nr. 3, 2004, s. 175-183
Tidsskriftartikel > peer review
Jens Gammelgaard; Thomas Ritter / The Knowledge Retrieval Matrix : Codification and Personification as Separate Strategies.
København 2004, 19 s.
København 2004, 19 s.
Working paper
Thomas Ritter; Hans George Gemünden / The impact of a company's business strategy on the technological competence, network competence and innovation success
I: Journal of Business Research, Vol. 57, Nr. 5, 2004, s. 548-556
I: Journal of Business Research, Vol. 57, Nr. 5, 2004, s. 548-556
Tidsskriftartikel > peer review
Ricky Ryssel; Thomas Ritter; Hans Georg Gemünden / The impact of information technology deployment on trust, commitment and value creation in business relationships
I: Journal of Business and Industrial Marketing, Vol. 19, Nr. 3, 2004, s. 197-207
I: Journal of Business and Industrial Marketing, Vol. 19, Nr. 3, 2004, s. 197-207
Tidsskriftartikel > peer review
2003
Achim Walter; Thilo A. Müller; Gabriele Helfert; Thomas Ritter / Functions of industrial supplier relationships and their impact on relationship quality
I: Industrial Marketing Management, Vol. 32, Nr. 2, 2003, s. 159-169
I: Industrial Marketing Management, Vol. 32, Nr. 2, 2003, s. 159-169
Tidsskriftartikel > peer review
Thomas Ritter; Hans Georg Gemünden / Interorganizational relationships and networks
I: Journal of Business Research, Vol. 56, Nr. 9, 2003, s. 692-697
I: Journal of Business Research, Vol. 56, Nr. 9, 2003, s. 692-697
Tidsskriftartikel > peer review
Jens Gammelgaard; Thomas Ritter / Knowledge retrieval processes in multinational consulting firms
København 2003, 22 s.
København 2003, 22 s.
Working paper
Thomas Ritter; Hans Georg Gemünden / Network competence : Its impact on innovation success and its antecedents.
I: Journal of Business Research, Vol. 56, Nr. 9, 2003, s. 745-755
I: Journal of Business Research, Vol. 56, Nr. 9, 2003, s. 745-755
Tidsskriftartikel > peer review
Thomas Ritter; Achim Walter / Relationship-specific antecedents of customer involvement in new product development
I: International Journal of Technology Management, Vol. 26, Nr. 5/6, 2003, s. 482-501
I: International Journal of Technology Management, Vol. 26, Nr. 5/6, 2003, s. 482-501
Tidsskriftartikel > peer review
Achim Walter; Thomas Ritter / The influence of adaptations, trust, and commitment on value-creating functions of customer relationships
I: Journal of Business and Industrial Marketing, Vol. 18, Nr. 4-5, 2003, s. 353-365
I: Journal of Business and Industrial Marketing, Vol. 18, Nr. 4-5, 2003, s. 353-365
Tidsskriftartikel > peer review
2002
Sheena Leek; Peter W. Turnbull; Pete Naudé; Thomas Ritter / Classifying Relationships as Successful and Problematic : Theoretical Perspectives and Managerial Implications.
Paper presented at The 18th International Conference on Industrial Marketing and Purchaising, 2002
Paper presented at The 18th International Conference on Industrial Marketing and Purchaising, 2002
Paper
Björn Klocke; Hans Georg Gemünden; Thomas Ritter / Die entwicklung des Kooperationsnetzwerkes von Nanotechnologie-Firmen im Zusammenhang mit der Unternehmensentwicklung
Paper presented at Der 6. FGF-Konferenz (Förderkreis Gründungs-Forschung), University of Wuppertal, 2002
Paper presented at Der 6. FGF-Konferenz (Förderkreis Gründungs-Forschung), University of Wuppertal, 2002
Paper
Björn Klocke; Hans Georg Gemünden; Thomas Ritter / Dynamics of Alliance Networks : Evidence for Development Phases Based on a Sample of Young Nanotechnology Companies.
Paper presented at The 18th Annual IMP Conference at the Dijon-Burgundy Graduate School of Management, 2002
Paper presented at The 18th Annual IMP Conference at the Dijon-Burgundy Graduate School of Management, 2002
Paper
Björn Klocke; Hans Georg Gemünden; Thomas Ritter / Dynamics of Alliance Networks : Development Speed and its Determinants Analyzed for a Sample of Nanotechnology Companies.
Paper presented at Inaugural Meeting of the IMP Group in Asia, Curtin Univercity of Technology, 2002
Paper presented at Inaugural Meeting of the IMP Group in Asia, Curtin Univercity of Technology, 2002
Paper
Thomas Ritter; Ian F. Wilkinson; Wesley J. Johnston / Firms' Ability to Manage in Business Networks : A Review of Concepts.
Paper presented at Inaugural Meeting of the IMP Group in Asia, Curtin Univercity of Technology, 2002
Paper presented at Inaugural Meeting of the IMP Group in Asia, Curtin Univercity of Technology, 2002
Paper
Thomas Ritter; Ian F. Wilkinson; Wesley J. Johnston / Measuring network competence : Some international evidence.
I: Journal of Business and Industrial Marketing, Vol. 17, Nr. 2-3, 2002, s. 119-138
I: Journal of Business and Industrial Marketing, Vol. 17, Nr. 2-3, 2002, s. 119-138
Tidsskriftartikel > peer review
H.G. Gemünden; Thomas Ritter; E. Hartmann / Quo vadis? : B2B E-Marketplaces in the Chemical Industry. Feedback report.
Frankfurt 2002, 18 s.
Frankfurt 2002, 18 s.
Working paper
Achim Walter; Katharina Hölzle; Thomas Ritter / Relationship Functions and Customer Trust as Value Creators in Relationships : A Conceptual Model and Empirical Findings for the Creation of Customer Value.
Paper presented at The 18th International Conference on Industrial Marketing and Purchasing, 2002
Paper presented at The 18th International Conference on Industrial Marketing and Purchasing, 2002
Paper
Evi Hartmann; Thomas Ritter; Hans Georg Gemünden / Relationship Success Through the Appropriate Fit Between Purchase Situation and B2B E-Marketplace
Paper presented at The 31th EMAC Annual Conference 2002, 2002
Paper presented at The 31th EMAC Annual Conference 2002, 2002
Paper
Evi Hartmann; Thomas Ritter; Hans Georg Gemünden / The Fit between Purchase Situation and B2B E-Marketplaces and its Impact on Relationship Success
Paper presented at The 18th Annual IMP Conference at the Dijon-Burgundy Graduate School of Management, 2002
Paper presented at The 18th Annual IMP Conference at the Dijon-Burgundy Graduate School of Management, 2002
Paper
2002
Evi Hartmann; Thomas Ritter; Hans Georg Gemünden / The Fit between Purchase Situations and B2B E-Marketplaces and its Impact on Relationship Success
I: Journal of Customer Behavior, Nr. 1, 2002, s. 395-414
I: Journal of Customer Behavior, Nr. 1, 2002, s. 395-414
Tidsskriftartikel > peer review
Achim Walter; Thomas Ritter / The Impact of Information Technology Competence in Supplier-Customer Relationships
Paper presented at ICRM/2002, 10th International Colloquium in Relationship marketing, University of Kaiserslautern, 2002
Paper presented at ICRM/2002, 10th International Colloquium in Relationship marketing, University of Kaiserslautern, 2002
Paper
Thomas Ritter / The Network Competence - Performance Relationship : Effects and Moderators.
Paper presented at The 12th Nordic Workshop on Interorganisational Research. Center for Small Business Studies, University of Southern Denmark, 2002
Paper presented at The 12th Nordic Workshop on Interorganisational Research. Center for Small Business Studies, University of Southern Denmark, 2002
Paper
David Ford; Thomas Ritter / The business marketing course : managing in complex networks.
Chichester : IEEE 2002, 238 s.
Chichester : IEEE 2002, 238 s.
Bog
Achim Walter; Thomas Ritter / Value-Creation in Customer-Supplier Relationships : The Role of Adaption, Trust, and Commitment.
Paper presented at Annual Academic Workshop "Building the business case for marketing" by the Center of Business and Industrial Marketing of Georgia State University and the Institute for the Study of Business Markets at Penn State University, 2002
Paper presented at Annual Academic Workshop "Building the business case for marketing" by the Center of Business and Industrial Marketing of Georgia State University and the Institute for the Study of Business Markets at Penn State University, 2002
Paper
2001
Achim Walter; Thomas Ritter; Hans Georg Gemünden / An Examination of Value-Creating Functions of International Relationships with Customers from a Supplier´s Perspective
Paper presented at 2001 Globalization Conference AAA - SG Berlin, 2001
Paper presented at 2001 Globalization Conference AAA - SG Berlin, 2001
Paper
Thomas Ritter; H.G. Gemünden / Der Einfluss der Strategie auf die Technologische kompetenz, die Netzwerkkompetenz und den Innovationserfolg eines Unternehmens
I: Innovatives Produktions- und Technologiemanagement: festschrift für Bernd Kaluza. . red. /Thorsten Blecker; Hans G. Gemünden. Berlin : Springer Science+Business Media 2001, s. 299-315
I: Innovatives Produktions- und Technologiemanagement: festschrift für Bernd Kaluza. . red. /Thorsten Blecker; Hans G. Gemünden. Berlin : Springer Science+Business Media 2001, s. 299-315
Bidrag til bog/antologi
Evi Hartmann; Thomas Ritter; Hans Georg Gemünden / Determining the Purchase Situation : Cornerstone of Supplier Relationship Management.
Paper presented at The 17th Annual IMP Conference at the Norwegian School of Management BI, 2001
Paper presented at The 17th Annual IMP Conference at the Norwegian School of Management BI, 2001
Paper
Gabriele Helfert; Thomas Ritter; Achim Walter / How does market orientation affect business relationships?
København 2001, 26 s.
København 2001, 26 s.
Working paper
Gabriele Helfert; Thomas Ritter; Achim Walter / Redefining market orientation from a relationship perspective : Theoretical considerations and empirical results.
I: European Journal of Marketing, Vol. 36, Nr. 9/10, 2001, s. 1119-1139
I: European Journal of Marketing, Vol. 36, Nr. 9/10, 2001, s. 1119-1139
Tidsskriftartikel > peer review
2001
Thomas Ritter; Thilo A. Müller; Hans Georg Gemünden / The Role of IT in Customer Satisfaction in Inter-Organizational Relationships
Paper presented at The 17th Annual IMP Conference at the Norwegian School of Management BI, 2001
Paper presented at The 17th Annual IMP Conference at the Norwegian School of Management BI, 2001
Paper
Thomas Ritter / The networking company : antecedents for coping with relationships and networks effectively.
I: Understanding business markets: an interaction approach. . red. /David Ford. London : South-Western college publishing 2001, s. 336-348
I: Understanding business markets: an interaction approach. . red. /David Ford. London : South-Western college publishing 2001, s. 336-348
Bidrag til bog/antologi
Thomas Ritter / Unternehmensnetzwerke, Management von
I: Management-Lexikon. red. /Rolf Bühler. München : R. Oldenbourg Verlag 2001
I: Management-Lexikon. red. /Rolf Bühler. München : R. Oldenbourg Verlag 2001
Bidrag til bog/antologi
Achim Walter; Thomas Ritter; Hans Georg Gemünden / Value creation in buyer-seller relationships : theoretical considerations and empirical results from a supplier´s perspective.
I: Industrial Marketing Management, Vol. 30, Nr. 4, 2001, s. 365-377
I: Industrial Marketing Management, Vol. 30, Nr. 4, 2001, s. 365-377
Tidsskriftartikel > peer review
Flere resultater ...(i alt 144 )
2018
Carsten Lund Pedersen; Thomas Ritter / Faça um teste de estresse com a vantagem competitiva de sua empresa por meio dessas quatro perguntas
27.7.2018
27.7.2018
Udgivelser på nettet - Net-publikation
Carsten Lund Pedersen; Thomas Ritter / Test dig selv: Hvilken type projektleder er du?
København : Videnskab.dk 12.6.2018
København : Videnskab.dk 12.6.2018
Udgivelser på nettet - Net-publikation
Carsten Lund Pedersen; Thomas Ritter / What Type of Project Leader Are You?
12.6.2018
12.6.2018
Udgivelser på nettet - Net-publikation
Carsten Lund Pedersen; Thomas Ritter / 公司競爭優勢壓力測試的四個問題
15.7.2018
15.7.2018
Udgivelser på nettet - Net-publikation
2017
Carsten Lund Pedersen; Thomas Ritter / CBS Researchers Want Diversity : Not Functional Stupidity.
2017
2017
Udgivelser på nettet - Net-publikation
Thomas Ritter; Carsten Lund Pedersen / Er Trump som kejseren i "Kejserens nye klæder"?
I: Børsen, 15.4.2017, s. 4
I: Børsen, 15.4.2017, s. 4
Bidrag til avis - Kronik
Thomas Ritter; Henrik Andersen / Fra kundedata til datakunde - Digitalisering kræver ny kundeindsigt : Praksisguide.
Frederiksberg : The CBS Competitiveness Platform 2017, 23 s.
Frederiksberg : The CBS Competitiveness Platform 2017, 23 s.
Rapport
Thomas Ritter; Carsten Lund Pedersen / Lad forretningsidéer vokse sig smukke
I: Børsen, 3.7.2017, s. 4-5
I: Børsen, 3.7.2017, s. 4-5
Bidrag til avis - Kronik
Thomas Ritter; Carsten Lund Pedersen / Test din og kundens digitale modenhed
2017
2017
Udgivelser på nettet - Net-publikation
Carsten Lund Pedersen (Producent) ; Thomas Ritter (Producent) / Which Type of Project Manager are You? : Digital Quiz.
Frederiksberg : Copenhagen Business School, CBS 2017
Frederiksberg : Copenhagen Business School, CBS 2017
Softwareprogram
2016
Thomas Ritter / De amerikanske vælgere stemte som utilfredse kunder
I: Boersen, 12.11.2016, s. 4
I: Boersen, 12.11.2016, s. 4
Bidrag til avis - Kommentar/debat
Thomas Ritter / Market disruption : Intet godt kommer til den, der venter.
2016
2016
Udgivelser på nettet - Net-publikation
Thomas Ritter / Vi mangler endnu et panel
I: Boersen, 20.6.2016, s. 2
I: Boersen, 20.6.2016, s. 2
Bidrag til avis - Kommentar/debat
2015
Thomas Ritter / Bliver big data til big business?
I: Jyllands-Posten, 27.3.2015, s. 34
I: Jyllands-Posten, 27.3.2015, s. 34
Bidrag til avis - Kronik
Thomas Ritter; Christina Merolli Poulsen / Sådan bruger du Big Data i din virksomhed
11.11.2015
11.11.2015
Udgivelser på nettet - Net-publikation
2014
Thomas Ritter / Det offentliges snævre syn på konkurrence
I: Boersen, 6.11.2014, s. 3
I: Boersen, 6.11.2014, s. 3
Bidrag til avis - Kommentar/debat
Stefan Kirkegaard Sløk-Madsen; Thomas Ritter; Henrik Sornn-Friese / Kundekort : Et godt kort at komme i land med.
I: Soefartens Ledere, Nr. 5, 2014, s. 44-45
I: Soefartens Ledere, Nr. 5, 2014, s. 44-45
Bidrag til avis - Kronik
2013
Thomas Ritter / Lærerlockoutens kontraproduktive effekter
I: Boersen, 6.5.2013, s. 3
I: Boersen, 6.5.2013, s. 3
Bidrag til avis - Kommentar/debat
Nicolai J. Foss; Thomas Ritter; Peter Villadsen / Privilegeret model lever på lånt tid
I: Boersen, 20.12.2013, s. 4
I: Boersen, 20.12.2013, s. 4
Bidrag til avis - Kronik
2012
2012
Thomas Ritter; Jens Geersbro / Jantelovsminister
I: Boersen, 27.11.2012, s. 2
I: Boersen, 27.11.2012, s. 2
Bidrag til avis - Kommentar/debat
2011
Thomas Ritter / Kend dine kunder og skab profit
I: Strategier for vækst. red. /Trine Haag Kreiser. København : Dansk Industri 2011, s. 9-9
I: Strategier for vækst. red. /Trine Haag Kreiser. København : Dansk Industri 2011, s. 9-9
Bidrag til rapport
Thomas Ritter; Jens Geersbro / SOS - Hvordan sikres succes med Strategisk Outsourcing?
I: Strategisk Outsourcing, Nr. maj, 2011, s. 2
I: Strategisk Outsourcing, Nr. maj, 2011, s. 2
Tidsskriftartikel
Thomas Ritter / Statens uklare roller i CBS-sag
I: Boersen, 20.4.2011, s. 2
I: Boersen, 20.4.2011, s. 2
Bidrag til avis - Kommentar/debat
2010
Thomas Ritter / Kundeindsigtens tre gordiske knuder
I: Market Magazine, Nr. 42, 2010, s. 7-13
I: Market Magazine, Nr. 42, 2010, s. 7-13
Tidsskriftartikel
Thomas Ritter; Jens Geersbro / Otte funktioner til bedre kunderelationer
I: InBusiness, 11.2010, s. 30-31
I: InBusiness, 11.2010, s. 30-31
Tidsskriftartikel
Thomas Ritter; Jens Geersbro / Request: Sådan ser dine kunderelationer ud
I: InBusiness, 9.2010, s. 22-23
I: InBusiness, 9.2010, s. 22-23
Tidsskriftartikel
2008
Henrik Andersen; Thomas Ritter / CRM og Markedslederskab
I: Relationsforum, 24.4.2008
I: Relationsforum, 24.4.2008
Tidsskriftartikel
Henrik Andersen; Thomas Ritter / Formlen for et stærkt brand
I: Market, Nr. 27, 2008, s. 42-46
I: Market, Nr. 27, 2008, s. 42-46
Tidsskriftartikel
Henrik Andersen; Thomas Ritter / Fra Corporate Incognito til Corporate Identity
I: Market Magazine, 25.4.2008, s. 40-44
I: Market Magazine, 25.4.2008, s. 40-44
Tidsskriftartikel
2008
Thomas Ritter; Henrik Andersen / Fra point-of-sale til point-of-satisfaction og markedslederskab
I: Market, Vol. 4, Nr. 29, 2008, s. s 38-42
I: Market, Vol. 4, Nr. 29, 2008, s. s 38-42
Tidsskriftartikel
Henrik Andersen; Thomas Ritter / Vejen fra mindshare til marketshare : Den ny dagsorden for markedslederskab og profitabel toplinje vækst.
I: Market, Nr. 24, 2008
I: Market, Nr. 24, 2008
Tidsskriftartikel
2006
Thomas Ritter / CRM : 3 bogstaver, 5 perspektiver og 1 ledelsesansvar.
I: Market, Nr. 6, 2006
I: Market, Nr. 6, 2006
Tidsskriftartikel
Thomas Ritter / Market Making er marketings stedbarn
I: Markedsfoering, Vol. 2006, Nr. 6, 2006
I: Markedsfoering, Vol. 2006, Nr. 6, 2006
Tidsskriftartikel
2004
Thomas Ritter / Europa er førende på salgsrelationer - Interview med Thomas Ritter
I: Nordania Fokus, Nr. 1, 2004
I: Nordania Fokus, Nr. 1, 2004
Tidsskriftartikel
Thomas Ritter / På Bølgelængde
I: institut for Organisation, CBS, Vol. 51, Nr. 12, 2004
I: institut for Organisation, CBS, Vol. 51, Nr. 12, 2004
Tidsskriftartikel
Thomas Ritter / Virksomheden som løsningsudbyder - Interview med Thomas Ritter
I: Nordania Fokus, Nr. 1, 2004
I: Nordania Fokus, Nr. 1, 2004
Tidsskriftartikel
Flere resultater ...(i alt 37 )
2019
Det er blevet en blinkende forretning at advare os mod teknologien
04/05/2019 // Jyllands-Posten // Rene Deichgræber
B&O-bossen holder fast i den mest problemfyldte del af forretningen
27/03/2019 // Jyllands-Posten // René Deichgræber
Kritikere: Innovationsfabrikker giver ofte for lidt
14/02/2019 // Jyllands-Posten // Leonara Beck, Benjamin W. Christensen
Innovationslaboratorier giver for sjældent pote, mener aktører
14/02/2019 // Ritzau Finans // Morten Frederik Heltoft
Kritikere dumper danske giganters innovationssats
14/02/2019 // Finans.dk
Industrigiganter lugter guld - men mange andre tøver med at satse på service
06/02/2019 // Finans.dk
2018
Professor: Alt for mange datadrevne projekter er ren idioti
28/06/2018 // Pro.ing.dk/Gridtech // Magnus Boye
Her har du to fremragende danske eksempler på at den digitale transformation er på vej op i næste gear
26/06/2018 // Computerworld Online // Jan, Horsager, Research Director, IDC Nordic
Boost din forretning med data
01/06/2018 // Visitor // TEKST: CHRISTOFFER RICHARD MØLLER
Gode evner til at netværke efterspørges
19/01/2018 // Magasinet Finans // HELLE BAAGØ, FREELANCEJOURNALIST
2017
Test din virksomhed på 20 minutter
06/09/2017 // Di.dk (Dansk Industri) // Felix Bekkersgaard Stark
Tag testen: Er din virksomhed dataklar?
23/06/2017 // Ing.dk (Ingeniøren)
Sælgere spotter kundens digitale behov
07/06/2017 // Businessdanmark.dk // Michael Krag-Svendsen
Gør disruption til din fordel
01/03/2017 // Signatur // Lone Schrøder Jeppesen
2016
Test selv dine digitale styrker
08/12/2016 // Børsen // Susanne Tholstrup
3.000 sensorer på et landbrug skaber et stærkt beslutningsgrundlag
30/11/2016 // Lr.dk (Landbrugsinfo)
Vinderne tør innovere deres forretningsmodel
24/11/2016 // DI.dk // Mads Buhl
Nu er det ikke sjovt længere: Novo og canadisk komiker afsløret i sag om skjult reklame
08/10/2016 // Berlingske // Thomas Mikkel Mortensen
Ledere skal lære at få big business ud af deres data
31/08/2016 // Idag.dk // Poul Bavngaard
Værktøj lærer virksomheder at få big business ud af data
29/08/2016 // Cbs.dk (Copenhagen Business School)
2016
Familievirksomheden Brunata bliver mere professionel og skaber stort overskud
25/08/2016 // Børsen // Trine Vestergaard
Jens har opgivet at klage over p-bøder: Nyt firma tager kampen op
12/06/2016 // TV 2 /Nyhederne Online // Anders Lindemann
Forsikringsbranchen oplagt offer
02/06/2016 // Børsen // Susanne Tholstrup
København sælger data om borgernes dagligdag
01/06/2016 // Politiken // Dorrit Saietz
Revisorens nye rådgiverrolle
18/05/2016 // Signatur // Lone Schrøder Jeppesen
Famlende forlag fanget i fortiden
17/05/2016 // Business.dk
Ekspert langer ud efter branche: Asfalt er kedeligt - vis hvad det kan!
01/04/2016 // Finans.dk // Camilla Bergsagel Nielsen
Asfaltindustriens medlemsmøde 2016
01/04/2016 // DV.dk (Dansk Vejforening)
Er forbrugeren mere magtfuld end nogensinde?
11/03/2016 // Politiken // Emil Stenz
Facebook-brok er ikke nok: Først når kunderne forlader butikken, bliver det farligt
11/03/2016 // Politiken.dk
2016
Tjek om familieabonnement kan betale sig til din mobil
05/02/2016 // Nordjyske Stiftstidende // Bettine Romme Andersen
Copenhagen Business School: At The Forefront Of Marketing's Digital Revolution
29/01/2016 // BusinessBecause // Marco De Novellis
Tjek om et familieabonnement kan betale sig
27/01/2016 // Avisen.dk
Tjek om et familieabonnement kan betale sig
27/01/2016 // Ritzau Fokus // Bettine Romme Andersen
2015
Et drømmeland for kommunikationsfolk
17/12/2015 // KommunikationOgSprog.dk
CMO Index 15 - Demonstrer værdi over for kunder og virksomheden
06/11/2015 // loyaltygroup.dk
CMO Index 15 - Demonstrer værdi over for kunder og virksomheden
06/11/2015 // loyaltygroup.dk
Rotter og blinde mellemmænd: Fire ting, danske virksomheder skal vide om big data
23/10/2015 // Finans.dk // Julie Hornbek Toft
Renæssance for virksomheders kundefokus
03/07/2015 // Børsen // Stephan Wedel Alsman
Data sætter nye dagsordener i kommunikationsbranchen
11/06/2015 // KommunikationOgSprog.dk // Thomas Møller Larsen
2015
Kunder skal bidrage til markedsføringen
15/05/2015 // djøfbladet // Lone Schrøder Jeppesen
Trafikselskabers kundeservice svinger vildt
05/05/2015 // Politiken.dk // Mette Guldagger
Trafikselskabers kundeservice svinger vildt
02/05/2015 // Politiken // Mette Guldagger
Innovation slår pris som konkurrencevåben
16/04/2015 // Børsen // Caroline Gerd Frandsen
Tjen - frem for at tabe - på konkurrencerne
20/02/2015 // Arkitektforeningen.dk
Mindre virksomheder vokser oftere end de store
18/02/2015 // Jyllands-Posten // Anders Mørkbak Bruun
2014
Når fremtidens produktionsmedarbejder bliver en robot
08/12/2014 // Mandag Morgen
Skab sammenhæng i forretningsmodellen og driv væksten frem
11/11/2014 // CBS Research Reporter // Claus Rosenkrantz Hansen
Alignment: Driving Competitiveness and Growth through Business Model Excellence
03/11/2014 // blog.cbs.dk/competitiveness
Hvilken værdi skaber din værdikæde for dine kunder?
24/10/2014 // Erhvervsmagasinet SCM // Poul Breil-Hansen
2014
Fintun din forretningsmodel, så I skaber vækst!
09/10/2014 // Handel.di.dk
Kommune bryder reglerne med gratis cykellapper
03/09/2014 // TV2 Lory
Topchefer til eksamen
29/08/2014 // Berlingske // Vibeke Vestergård
Tv-serie jagter den særlige oplevelse
30/04/2014 // Jyllands-Posten // Julie Mia Fogde
Stor bevilling sikrer forskningsbaseret løft til dansk produktion
21/03/2014 // Cbs.dk (Copenhagen Business School)
CBS er med i forskningsbaseret løft til dansk produktion
20/03/2014 // CBSObserver.dk // Jørn Albertus
Kommercialisering er ikke et fy-ord
24/01/2014 // Cbs.dk (Copenhagen Business School)
Professor fortalte om veje til mersalg
23/01/2014 // Dagbladet
Køge: Professor Thomas Ritter indpiskede til mersalg
18/01/2014 // Lokalavisen.dk (Politikens Lokalaviser)
Inspiration til kødannelse
07/01/2014 // Køge Onsdag
2014
Inspiration til kødannelse
04/01/2014 // Dagbladet
2013
CBS-professor giver inspiration til virksomheder
29/12/2013 // Netavisen-sjaelland.dk
Sværere at skaffe kunder
19/11/2013 // businessdanmark.dk // Michael Krag-Svendsen
Bogbinder-konkurser lurer forude
08/11/2013 // Børsen // Tobias Matthiesen
Bøgernes netflix får flyvende start
07/11/2013 // Business.dk, Berlingske // Christina Nordvang Jensen
Professor: Kunderne svigtes i den digitale verden
03/10/2013 // BureauBiz.dk
Grisetæer og grøn energi til Kina
25/09/2013 // Berlingske // Linda Overgaard
Professor: Danmarks fremtid er syltede grisetæer
25/09/2013 // DR P1 Morgen 6.09 (resumé) // Hans Skovgaard Andersen
Topmødedeltagere giver regeringen 7,6 i snit
24/09/2013 // Borsentv.dk (resumé) // Steffen Villadsen
Kunder er forskellige og skal behandles forskelligt
09/08/2013 // Erhvervsmagasinet Huset // Lene Rudbæk Aarup
2013
Kunder er forskellige og skal behandles forskelligt
09/08/2013 // Huset // Jene Rudbæk Aarup, Ejendomsforeningen
9 gode råd fra eksperterne: Vejen til god kundepleje
09/08/2013 // Huset // Lene Rudbæk Aarup
"Det handler om afsætning"
20/06/2013 // Wood-Supply.dk // Rasmus Gregersen
Dyrere drikkevaner skal skabe vækst
04/06/2013 // Berlingske // Karoline Spenner Kjeldberg og Sofie Aaagard Jensen, Berlingske Research
Marketing: Klar til at møde Big Data?
01/06/2013 // COM Index 13
Marketing: Klar til at møde Big Data
01/06/2013 // COM Index 13
Der skal en revolution til
09/03/2013 // Børsen Lørdag // Mette Winkler
Forsikringsselskaber samler på falsk loyalitet
09/03/2013 // Børsen Lørdag // Mette Winkler
Hvad koster din loyalitet?
09/03/2013 // Børsen // Mette Winkler
Skal den pakkes ind?
15/02/2013 // Information // Rasmus Bo Sørensen
2013
Halvdelen af os dropper boghandleren
11/02/2013 // Politiken.dk
Over halvdelen fravælger boghandlerne
11/02/2013 // Politiken // Emma Oehlenschläger
Uden øget salg giver øget produktivitet ingen mening
11/02/2013 // Teknovation // Christian Sandø
Ekspert: Der mangler kreativitet i branchen
05/02/2013 // metroXpress // Katinga Agger
Køkkenkrig lurer forude
25/01/2013 // Berlingske // Jakob Chor, Morten Jasper og Anders Bak
Bogbranchen må tænke kreativt
23/01/2013 // Jyllands-Posten // Rasmus Karkov
Gyldendal tvinges til fyringer
09/01/2013 // Berlingske // Morten Jasper
Trægt bogmarked tvinger Gyldendal til fyringer
08/01/2013 // Berlingske Nyhedsbureau // Morten Jasper
2012
Store virksomheder skal på slankekur
10/12/2012 // Business.dk
Store danske virksomheder skal på skrump
10/12/2012 // Børsen // Susanne Tholstrup
2012
DSB skrottede milliondyr Harry-afløser, inden den ramte skærmen
07/12/2012 // Politiken.dk
DSB skrottede reklamearbejde for millioner
05/12/2012 // Børsen // Ayoe Maria Jurhagen
Chefer fastlåst i sparekurs
27/11/2012 // Børsen, 1. sektion, s. 26 // Troels Hein Bünger
Det er på grænsen til injurier
27/11/2012 // Børsen
DSB beskyldes for reklamefrås
21/11/2012 // Børsen, Sektion: Mediemarked, s. 9
DSB i reklame-fråds?
21/11/2012 // Markedsføring Online
DSB beskyldes for reklamefrås
21/11/2012 // Børsen // Ayoe Maria Jurhagen
Bogkrise og bogfest
10/11/2012 // Kristeligt Dagblad // Lars Handesten
Famlende forlag fanget i fortiden
09/11/2012 // Berlingske, Sektion: Business, s. 20-21 // Jakob Chor
Famlende forlag fanget i fortiden
09/11/2012 // Berlingske // Jakob Chor
2012
Færre penge i danske bøger
09/11/2012 // Berlingske // Morten Jasper
Små forlag presses af verdens største
30/10/2012 // Jyllands-Posten, Sektion: Erhverv & Økonomi, s. 13 // René Deichgræber
Små forlag presses af verdens største
30/10/2012 // Jyllands-Posten // René Deichgræber
Billige bøger truer bogbranchen
10/10/2012 // Berlingske, s. 1 // Jakob Chor og Morten Jasper
Billige bøger truer bogbranchen
10/10/2012 // Jv.dk (JydskeVestkysten); Berlingske
Forlag kæmper med at finde fodfæste
10/10/2012 // Berlingske // Morten Jasper Jakob Chor og Mads Nyborg Anneberg
Sig farvel til dine kunder og øg bundlinjen!
30/08/2012 // Loyalitygroup.dk // Thomas Rasmussen
Hold CEO'en væk fra marketing
08/05/2012 // Markedsføring, nr. 5, 1. sektion, s. 6 // Christian W. Larsen
Hold CEO'en væk fra marketing
08/05/2012 // Markedsføring
Op i mod Apple
09/03/2012 // DR P1 Morgen, kl. 06:09 // Jan Falkentoft og Anders Bech-Jessen
2012
Værft sælger de første to vidunderskibe
07/03/2012 // Flensborg Avis, s. 2 // Dirk Thöming
Kundedrevet innovation
16/01/2012 // Børsen.dk
Marketingudfordring
15/01/2012 // InBusiness, nr. 1, s. 5
Væk med de dårlige kunder
11/01/2012 // Jyllands-Posten, Sektion: Erhverv & Økonomi, s. 12 // Eva Andersen
2011
Professor: Lykkeriddere skal stoppe krisesnakken
08/11/2011 // Børsen // Joachim Claushøj Bindslev
Dårlige kunder er stadig tabu: Kend din Six-Pack – seks typer kunder, hvor man bestemt ikke skal lege med de to af dem
06/11/2011 // InBusiness // Birgit Rostrup
Reaktioner fra Børsens læsere
19/10/2011 // Børsen // Susanne Tholstrup
Marketing begår selvmord ved ikke at have fokus på effektmåling
29/09/2011 // Loyalty Groups Nyhedsbrev // Simon Ortmann
Marketing uden effektmåling er vanvittigt
01/07/2011 // Jobindex, Salg & Kommunikation // Ulla Oppermann Blankholm
Lønsomhed er et frememdord i marketing
21/06/2011 // Markedsføring
2011
Marketing på selvmordskurs
25/05/2011 // Børsen
Aktuelle strategier for øget kundeorientering
10/04/2011 // Klaus Lund & Partnere, Nyhedsbrev april // Mikkel Steen Andersen
Fyr eller blive fyret
30/03/2011 // Børsen
Eksperter dumper Vækstforum
18/03/2011 // Nordjyste.dk
Professor: Øget produktivitet skal hentes i salget
11/02/2011 // Børsen
Marketing 3.0 - mennesket i centrum
26/01/2011 // Djøfbladet
Milliarder at hente ved intelligente priser
10/01/2011 // Børsen
2010
CRM er ikke bare et IT-system
01/11/2010 // Arbejdsliv // Annemette Schultz Jørgensen
Handelsvirksomheder skal bruge kundeindsigt strategisk
01/11/2010 // DI Business
Smid dårlige kunder ud
23/10/2010 // Børsen
2010
CMO Index: 8 spørgsmål til professoren
01/09/2010 // www.loyaltygroup.no
Mund-til-mund metoden giver den bedste omtale
12/08/2010 // Erhvervsbladet
Er du modig nok?
18/05/2010 // Markedsføring // Anders Christiansen
Three Thanks and a Warm Welcome
01/05/2010 // EMAC-Online
Vækstforum svigter dansk købmandskab
15/04/2010 // Børsen
Virksomheder dumper Post Danmark
04/01/2010 // Børsen
2009
Arkitekter skal lære at lede
11/06/2009 // Børsen, Ejendomme
Netværk for salgets skyld
02/06/2009 // Erhvervsbladet
2008
Mennesker mødes og netværk opstår
18/09/2008 // Berlingske Tidende
Flere kunder i butikken
26/08/2008 // Markedsføring nr.14
2008
Lykkeriddere: Men ingen fornuft
26/08/2008 // Markedsføring nr. 14
Sælgernes tavse viden er en guldgrube
08/07/2008 // Inbusiness nr. 7
CRM og folks navle
01/07/2008 // Markedsføring
Ungkommunisten er blevet netværksekspert
04/06/2008 // Børsen, Medie-Marked
De piller stadig for meget navle
06/05/2008 // Markedsføring, No. 9
2006
En lus mellem to negle
25/10/2006 // Jyllands-Posten,Karriere
Det svære salg
15/09/2006 // Børsen
Netværk ja - men hvordan?
19/08/2006 // Herning Folkeblad
Store vækstmuligheder i den eksisterende kundeportefølje
01/05/2006 // Nyhedsbrevet SalgsFokus, Mercuri International
I grænselandet
01/04/2006 // Business
2005
Salg i bundter
01/10/2005 // Danske Sælgeres Månedsmagasin
International business: Tysk succes. Men kun i udlandet. Brain-drain
04/09/2005 // Berlingske Tidende
Kundepleje på vulkaner
01/09/2005 // Lederne
Virksomhederne dårlige til at udnytte CRM
06/06/2005 // Erhvervsbladet
2004
Ledere fumler med innovation
01/01/2005 // Djøf Bladet
2003
Strategisk marketing: En kilde til vækst
01/01/2004 // Mandag Morgen
Flere resultater ...(i alt 156 )