Service Management Foundations: Tourism and Hospitality

About the course

Emner

Statistik Kvantitativ metode Service Ledelse Oplevelsesøkonomi

Course content

The course presents key concepts and foundations of one of the following fields: (1) tourism and hospitality, (2) arts and culture, and (3) service innovation. Each field represents the study focus for one of the three specializations in the SEM program. The course provides a succinct yet comprehensive introduction to each specialization and field of study, by giving a general overview of service industries and their development. The course discusses the importance of services in the context of each field of study (see 1, 2, 3 above).

See course description in course catalogue

What you will learn

In order to be awarded the highest grade (12) the student would have to fulfill the following course objectives:

Explain and discuss the concepts and theories presented through the course
Analyze and discuss the structure and development of service sectors presented during the course
Apply concepts and models presented throughout the course to specific cases, and discuss their strengths and weaknesses

Facts

Level

Bachelor

Type

Obligatorisk fag

ECTS

7,5

Code

BSTHO1001U

Teaching periods

Efterår – semester

Academic year

2024/2025

Status

Available places

Teaching language

English

Teaching Format

På campus

Exams

Skriftlig eksamen på campus
Individual exam, vinter

Assessment type

7-trins skala