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Event

The Dark Side of Front­line Work

Date:

Location:

CBS Lib­rary For­um, Lower ground floor
Sol­b­jerg Plads 3
2000 Fre­de­riks­berg

What hap­pens when front­line staff in­flu­ence more than just the cus­tom­er ex­per­i­ence? As­so­ci­ate…

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