CIO talk with Jim Ditmore

Key challenges in the transformation of a retail bank

The financial sector is undergoing significant changes and banking today is quite different from what is was a few years ago. In the wake of the financial crises, the public and regulatory demands for banks to be much safer and more trustworthy is mounting and the industry is struggling with structural changes and cost pressures. As today’s knowledgeable customer requires reliable 24/7 access to services that are integrated across devices and channels, this makes for highly competitive environment with little room for mistakes.

While these trends challenge the traditional banking model, they also present an opportunity. By leveraging technology to meet the customers’ demands, while reducing company costs and providing new capabilities and services that can yield competitive edge and new revenue streams, financial institutions can transform themselves to deliver world-class digital financial solutions to their
customers.

Biography:

Jim Ditmore is the COO of Danske Bank Group. As a seasoned technology executive with a deep knowledge of technology best practice, he has turned several poor performing IT organisations into world-class shops. Jim has broad financial services and telecommunications experience in both smaller organisations as well as large corporations with global teams. He drives for operational transparency and data driven decisions by an empowered team and has a keen aptitude to ensure there is a clear understanding of business direction and customer needs in the business.

If you plan to attend the seminar please let us know via email: registration.itm@cbs.dk