Department of Digitalization

Ph.d., cand.psych.

Room: HOW/60-4.11

Torkil Clemmensen is a professor in Human-Computer Interaction at the Department of Digitalization, Copenhagen Business School, Denmark. His interest is in psychology as a science of design, including human work interaction design. 

As chair of International Federation of Information Processing, Working Group 13.6 on Human Work Interaction Design (HWID) 2008-2014, he co-organizes a series of international working conferences on work analysis and usability/user experiences in organisational, human, social and cultural contexts.
He received grants from the Danish Research Agency for Independent Research and the Danish Advanced Technology Foundation.
His PhD is in psychology, University of Copenhagen.
Primary research areas
  • Human-computer interaction
  • Design psychology
  • Human work interaction design
  • Cultural usability and user experience
Social media
Link to this homepage
  • Interaction design, social informatics, digital analysis of qulitative data

PhD supervisor: Qingxin Shi 2006-2009 (primary), Hanne Sørum 2007 – (secondary), Ather Nawaz 2009 - (primary), Gitte Skou Petersen 2010 - (primary), Bijan Aryana 2009 – (secondary). PhD thesis assessments: Nikolaus Theodoros Korfiatis (2009) (chair), Minna Kamppuri (2011). Rob Veitch, (2013, chair), and Elina Eriksson, (2013).

I usually supervise 4-5 master thesis per year, in particular about the following topics.

  • User Experience and usability of complex systems
  • The combination of work analysis and interaction design
  • Culture and Human-computer interaction


Selected publications
  • Clemmensen, T. (2012). Usability problem identification in culturally diverse settings. Information Systems Journal, 22(2), 151-175.
  • Clemmensen, T. (2011). Designing a Simple Folder Structure for a Complex Domain. Human Technology, 7 (3), 216-249. 
  • Katre, D. S., Orngreen, R., Yammiyavar, P. G., & Clemmensen, T. (Eds.). (2010). Human Work Interaction Design: Usability in Social, Cultural and Organizational Contexts. (Vol. 316). Hamburg: Springer.
  • Clemmensen, T., Hertzum, M., Hornbæk, K. A. S., Shi, Q., & Yammiyavar, P. (2009). Cultural Cognition in Usability Evaluation. Interacting with Computers, 21(3), 212-220.
  • Clemmensen, T. (2004). Four approaches to user modelling - a qualitative research interview study of HCI professionals' practice. Interacting with Computers, 16(4), 799-829. 
Publications sorted by:
Morten Hertzum; Veerendra Veer Singh; Torkil Clemmensen; Dineshkumar Singh; Stefano Valtolina; José Abdelnour-Nocera; Xiangang Qin / A Mobile App for Supporting Sustainable Fishing Practices in Alibaug
In: Interactions, Vol. 25, No. 3, 2018, p. 40-45
Journal article
Kavous Salehzadeh Niksirat; Sayan Sarcar; Huatong Sun; Effie Lai-Chong Law; Torkil Clemmensen; Jeffrey Bardzell; Antti Oulasvirta; Chaklam Silpasuwanchai; Ann Light; Xiangshi Ren / Approaching Engagement towards Human-Engaged Computing
In: Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems. CHI EA '18. ed. /Regan Mandryk; Mark Hancock; Mark Perry; Anna Cox. New York : Association for Computing Machinery 2018, 4 p.
Conference abstract in proceedings > peer review
Xiangang Qin; Chee-Wee Tan; Effie Lai-Chong Law; Torkil Clemmensen; Hequn Qu; Diandi Chen / Deciphering the Role of Context in Shaping Mobile Phone Usage : Design Recommendations for Context-aware Mobile Services from a Cross-Cultural Perspective.
In: ChineseCHI '18: Proceedings of the Sixth International Symposium of Chinese CHI. New York, NY : Association for Computing Machinery 2018, p. 39-48 (ACM International Conference Proceeding Series)
Article in proceedings > peer review
Virpi Roto; Heli Väätäjä; Torkil Clemmensen; Effie Lai-Chong Law / Designing Interactive Systems for Work Engagement
In: Human Technology, Vol. 14, No. 2, 2018, p. 135–139
Torkil Clemmensen (Editor) ; Venkatesh Rajamanickam (Editor) ; Peter Dannenmann (Editor) ; Helen Petrie (Editor) ; Marco Winckler (Editor) / Global Thoughts, Local Designs : INTERACT 2017 IFIP TC 13 Workshops, Mumbai, India, September 25–27, 2017. Revised Selected Papers.
Cham : Springer 2018, 160 p. (Lecture Notes in Computer Science, Vol. 10774)
Anthology > peer review
Torkil Clemmensen / HCI and Interoperability
Abstract from TC13 Open Symposium 2018, 2018
Conference abstract for conference
Torkil Clemmensen; Apara Ranjan; Mads Bødker / How Cultural Knowledge Shapes Core Design Thinking : A Situation Specific Analysis.
In: CoDesign: International Journal of CoCreation in Design and the Arts, Vol. 14, No. 2, 6.2018, p. 115-132
Journal article > peer review
José Abdelnour-Nocera; Torkil Clemmensen / Socio-technical HCI for Ethical Value Exchange
In: Global Thoughts, Local Designs: INTERACT 2017 IFIP TC 13 Workshops, Mumbai, India, September 25–27, 2017. Revised Selected Papers. . ed. /Torkil Clemmensen; Venkatesh Rajamanickam; Peter Dannenmann; Helen Petrie; Marco Winckler. Cham : Springer 2018, p. 148–159 (Lecture Notes in Computer Science, Vol. 10774)
Article in proceedings > peer review
Ashok Sivaji; Torkil Clemmensen; Søren Feodor Nielsen / A Textual Feedback Tool for Empowering Participants in Usability and UX Evaluations
In: International Journal of Human-Computer Interaction, Vol. 33, No. 5, 2017, p. 357-370
Journal article > peer review
Xiangang Qin; Chee Wee Tan; Torkil Clemmensen / Context-awareness and Mobile HCI : Implications, Challenges and Opportunities.
In: HCI in Business, Government and Organization: Interacting with Information Systems. . ed. /Fiona Fui-Hoon Nah; Chuan-Hoo Tan. Vol. 1, Cham : Springer 2017, p. 112-127 (Lecture Notes in Computer Science, Vol. 10293 LNCS )
Article in proceedings > peer review
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