tcdigi

Department of Digitalization

Torkil
Clemmensen
Professor
,
Ph.d., cand.psych.


Room: HOW/60-4.11
E-mail: tc.digi@cbs.dk
Research directories and social medias
Primary research areas
  • Human-computer interaction
  • Design psychology
  • Human work interaction design
  • Cultural usability and user experience
Links
Link to this homepage
www.cbs.dk/en/staff/tcdigi
Presentation

 

Torkil Clemmensen is a professor with special duties in Human-Computer Interaction at the Department of Digitalization, Copenhagen Business School, Denmark. His interest is in psychology as a science of design, including human work interaction design. 
 
As chair of International Federation of Information Processing, Working Group 13.6 on Human Work Interaction Design (HWID) 2008-2014, he co-organizes a series of international working conferences on work analysis and usability/user experiences in organisational, human, social and cultural contexts.
 
He received grants from the Danish Research Agency for Independent Research and the Danish Advanced Technology Foundation.
 
His PhD is in psychology, University of Copenhagen.
Courses
  • Interaction design, social informatics, digital analysis of qulitative data
Supervision

PhD supervisor: Qingxin Shi 2006-2009 (primary), Hanne Sørum 2007 – (secondary), Ather Nawaz 2009 - (primary), Gitte Skou Petersen 2010 - (primary), Bijan Aryana 2009 – (secondary). PhD thesis assessments: Nikolaus Theodoros Korfiatis (2009) (chair), Minna Kamppuri (2011). Rob Veitch, (2013, chair), and Elina Eriksson, (2013).

I usually supervise 4-5 master thesis per year, in particular about the following topics.

  • User Experience and usability of complex systems
  • The combination of work analysis and interaction design
  • Culture and Human-computer interaction

 

Selected publications
  • Clemmensen, T. (2012). Usability problem identification in culturally diverse settings. Information Systems Journal, 22(2), 151-175.
  • Clemmensen, T. (2011). Designing a Simple Folder Structure for a Complex Domain. Human Technology, 7 (3), 216-249. 
  • Katre, D. S., Orngreen, R., Yammiyavar, P. G., & Clemmensen, T. (Eds.). (2010). Human Work Interaction Design: Usability in Social, Cultural and Organizational Contexts. (Vol. 316). Hamburg: Springer.
  • Clemmensen, T., Hertzum, M., Hornbæk, K. A. S., Shi, Q., & Yammiyavar, P. (2009). Cultural Cognition in Usability Evaluation. Interacting with Computers, 21(3), 212-220.
  • Clemmensen, T. (2004). Four approaches to user modelling - a qualitative research interview study of HCI professionals' practice. Interacting with Computers, 16(4), 799-829. 
Publications & dissemination
2017
Ashok Sivaji; Torkil Clemmensen; Søren Feodor Nielsen / A Textual Feedback Tool for Empowering Participants in Usability and UX Evaluations
In: International Journal of Human-Computer Interaction, Vol. 33, No. 5, 2017, p. 357-370
Journal article
Xiangang Qin; Chee Wee Tan; Torkil Clemmensen / Context-awareness and Mobile HCI : Implications, Challenges and Opportunities.
In: HCI in Business, Government and Organization: Interacting with Information Systems. . ed. /Fiona Fui-Hoon Nah; Chuan-Hoo Tan. Cham : Springer 2017, p. 112-127 (Lecture Notes in Computer Science, Vol. 10293 LNCS )
Article in proceedings
Torkil Clemmensen; Apara Ranjan; Mads Bødker / How Cultural Knowledge Shapes DesignThinking : A Situation-specific Analysis of Availability, Accessibility and Applicability of Cultural Knowledge in Inductive, Deductive and Abductive Reasoning in Two Design Debriefing Sessions.
In: Analysing Design Thinking: Studies of Cross-cultural Co-creation. . ed. /Bo T. Christensen; Linden J. Ball; Kim Halskov. Leiden : C R C Press LLC 2017, p. 153-172
Book chapter
José Abdelnour-Nocera; Torkil Clemmensen; Tatiane G. Guimaraes / Learning HCI Across Institutions, Disciplines and Countries : A Field Study of Cognitive Styles in Analytical and Creative Tasks.
In: Human-Computer Interaction - INTERACT 2017: Proceedings of the 16th IFIP TC 13 International Conference. . ed. /Regina Bernhaupt; Girish Dalvi; Anirudha Joshi; Devanuj K. Balkrishan; Jacki O’Neill; Marco Winckler. Cham : Springer 2017, p. 198-217 (Lecture Notes in Computer Science, Vol. 10516)
Article in proceedings
José Abdelnour-Nocera; Lene Nielsen; Lars Rune Christensen; Torkil Clemmensen / Socio-technical HCI for Ethical Value Exchange : A Case of Service Design and Innovation ‘at the Margins’ in Resource Constrained Environments.
In: Human-Computer Interaction - INTERACT 2017: Proceedings of the 16th IFIP TC 13 International Conference. . ed. /Regina Bernhaupt; Girish Dalvi; Anirudha Joshi; Devanuj K. Balkrishan; Jacki O’Neill; Marco Winckler. Cham : Springer 2017, p. 254-262 (Lecture Notes in Computer Science, Vol. 10516)
Article in proceedings
Niels Bjørn-Andersen; Torkil Clemmensen / The Shaping of the Scandinavian Socio-technical IS Research Tradition : Confessions of an Accomplice.
In: Scandinavian Journal of Information Systems, Vol. 29, No. 1, 2017, p. 79–118
Journal article
Dorina Rajanen; Torkil Clemmensen; Netta Iivari; Yavuz Inal; Kerem Rızvanoğlu; Ashok Sivaji; Amélie Roche / UX Professionals’ Definitions of Usability and UX : A Comparison Between Turkey, Finland, Denmark, France and Malaysia.
In: Human-Computer Interaction -INTERACT 2017: Proceedings of the 16th IFIP TC 13 International Conference. . ed. /Regina Bernhaupt; Girish Dalvi; Anirudha Joshi; Devanuj K. Balkrishan; Jacki O’Neill; Marco Winckler. Cham : Springer 2017, p. 218-239 (Lecture Notes in Computer Science, Vol. 10516)
Article in proceedings
2016
Xiangang Qin; Effie Lai-Chong Law; Torkil Clemmensen / Addressing the Challenges of Multi-touchpoint Experience Design for Mobile Services : Context-awareness Might Work.
Paper presented at NordiCHI’16, 2016
Paper
Ying Wang; Chee-Wee Tan; Torkil Clemmensen / Do You Get Better User Experiences when You Customize Your Smartphone? : An Experiment with Objects and Behavior-based Beliefs and Attitudes.
In: ECIS 2016 Proceedings. ed. /Meltem Özturan; Matti Rossi; Daniel Veit. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL) 2016 (Proceedings / European Conference on Information Systems (ECIS))
Article in proceedings
Torkil Clemmensen; Apara Ranjan; Mads Bødker / How Cultural Knowledge Shapes Design Thinking : A Situation Specific Analysis of Availability, Accessibility and Applicability of Cultural Knowledge in Inductive, Deductive and Abductive Reasoning in Two Design Debriefing Sessions.
2016
Paper
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