Course content
Operations and supply chain management (O&SCM) form the backbone of every enterprise and plays a key role in successfully matching supply with demand. Recently, the topic has gained widespread public attention due to disruptions of global supply of several products. Examples of problems include maritime supply chain hiccups, lack of inventory, highly volatile demand, among others. All that worked as a testimony of the relevance of mature processes, structures, and strategies related to O&SCM. Even though many companies have made their operational “homework” and have become experts in orchestrating their end-to-end supply chains, several specialists have argued that “with the increasing level of volatility, the days of static supply chain strategies are over” (Simchi-Levi & Fine, 2010) and highlighted the need to manage “supply chains in the era of turbulence” (Christopher & Holweg, 2011).
During this course, you will study the development, production, and delivery of goods and services to the final customer. Supply chains are often organised around complex multinational networks where sourcing of inputs, production processes and distribution channels are tied together by integrative information and knowledge transformation processes.
In this course, you will explore how to develop operations and supply chain strategies that satisfy customer needs through collaboration, technology and process improvement. You will develop the capabilities to integrate the concepts of operations and supply chain management into your own business context.
See course description in course catalogue