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Chan­ging Tour­ist­ic Be­ha­viour

About the course

What you will learn

  • Describe and explain the fundamental theoretical concepts and frameworks within the field of tourist behaviour and behavioural change.
  • Apply these different theoretical concepts and frameworks on some typical phenomena in the tourism and hospitality industry.
  • Identify and analyse elements of the service ecosystems and their influence on behavioural change for tourists.
  • Identify appropriate research methods to understand tourist behaviour at various touch points, servicescapes and through the design of tourism and hospitality services.
  • Critically reflect on theoretical and practical aspects of touristic service ecosystems and their influence to adjust touristic behaviour in a sustainable way.