My PhD research concerns the digital transformation of work in public sector organizations. More specifically, I seek to explore how the existing tasks of caseworkers change and new tasks emerge when significant parts of their case processing are digitally automated. Empirically, this will be investigated through a qualitative case study consisting of two Danish municipal units.
At CBS, I am a member of the research group “Valuing invisible work: efficiency ambitions and digitalization projects in practice”.
Primary research areas
-Digitalization of public sector organizations
-Qualitative methods
Link to this homepage
www.cbs.dk/en/staff/lojoioa
Courses
Organisationsteori (HA Pro)
Publications sorted by:
2023
Louise Jørring / (Re)crafting Casework? : Studying How Caseworkers Create Work Meaning in the Face of Automation. Paper presented at 39th EGOS Colloquium 2023, 2023
Paper > peer review
2022
Emilija Gagrčin; Pablo Porten-Cheé; Laura Leißner; Martin Emmer; Louise Jørring / What Makes a Good Citizen Online? : The Emergence of Discursive Citizenship Norms in Social Media Environments. In: Social Media + Society, Vol. 8, No. 1, 3.2022
Journal article > peer review
2021
Louise Jørring / Is Automation the Future of Casework? : Automation Projects and the Emergence of New Work Tasks. Abstract from Nordic Science and Technology Studies Conference 2021, 2021
Conference abstract for conference > peer review
2020
Louise Jørring; Morten Hjelholt / Meaninglessness and Powerlessness : Alienation Among Welfare Professionals in the Digital Public Sector. Paper presented at 36th EGOS Colloquium 2020, 2020
Paper > peer review
2022
Digitaliseringens bagside er usynlig for lederne
23/03/2022 // Djoefbladet.dk // Regner Hansen
2021
Do you talk about your never-ending invisible work? Perhaps you should
