My PhD research concerns the digital transformation of work in public sector organizations. More specifically, I seek to explore how the existing tasks of caseworkers change and new tasks emerge when significant parts of their case processing are digitally automated. Empirically, this will be investigated through a qualitative case study consisting of two Danish municipal units.
At CBS, I am a member of the research group “Valuing invisible work: efficiency ambitions and digitalization projects in practice”.
Primary research areas
-Digitalization of public sector organizations
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Organisationsteori (HA Pro)
Publications sorted by:
Louise Jørring / Is Automation the Future of Casework? : Automation Projects and the Emergence of New Work Tasks. Abstract from Nordic Science and Technology Studies Conference 2021, 2021
Conference abstract for conference > peer review
Louise Jørring; Morten Hjelholt / Meaninglessness and Powerlessness : Alienation Among Welfare Professionals in the Digital Public Sector. Paper presented at 36th EGOS Colloquium 2020, 2020
Paper > peer review
Do you talk about your never-ending invisible work? Perhaps you should