lojoioa
Department of Organization
- WETO – Work, Expertise, Technology and Organization

My research focuses on recent transformations in public sector organizations, with particular attention to frontline work and public encounters. For instance, as part of the DFF research project ‘Valuing Invisible Work,’ I have explored how digital technologies intertwine with frontline work, reshaping the tasks, roles, and relationships of frontline workers.
Currently, as part of the DFF project ‘RECORD,’ I am examining another dimension of frontline work, specifically why frontline workers prioritize different purposes of record-keeping in practice. My research adopts a practice-oriented perspective and employs a variety of qualitative methods, including interviews, observations, time studies, and document analysis.
- Public administration, frontline work, and street-level bureaucracy
- Discretion and decision-making
- Digitalization of public sector organizations
- Theories on coping, job crafting, and meaningful work
- Qualitative methods
- Organisationsteori
- Metode, projektstyringsværktøjer og tværfagligt 1. års projekt
Frederiksberg : Copenhagen Business School [Phd] 2025, 174 p. (PhD Series, No. 02.2025)
In: Social Policy and Administration, 19.11.2024
Paper presented at 39th EGOS Colloquium 2023, 2023
In: Social Media + Society, Vol. 8, No. 1, 3.2022
Abstract from Nordic Science and Technology Studies Conference 2021, 2021
Paper presented at 36th EGOS Colloquium 2020, 2020
Digitaliseringens bagside er usynlig for lederne
Do you talk about your never-ending invisible work? Perhaps you should
2023
No outside activities to report
2022
No outside activities to report
2021
No outside activities to report