Ben Eaton

I research the ‘plumbing’ of digital innovation: how architecture, governance, installed base and digitality combine to scale and scope platforms and infrastructures. Past empirical settings have included Apple’s iOS ecosystem, open government data in Latin American cities, and national e-ID programmes in Scandinavia. 

My work traces platform governance of boundary resources, the evolution of infrastructures toward platform core–periphery structures, and the benefits of modular architectures especially under regulatory pressure. 

A current stream studies API strategy: how granularity, stability and versioning attract complements, lower integration friction and compound adoption. 

Impact matters. Our open-government-data research informed platform designs across Latin America. In eID, we analyse public–private coordination. A recent white paper on API product quality offers practical guidance to build API capabilities that deliver societal and economic value.