kzpioa

Department of Organization

  • WETO – Work, Expertise, Technology and Organization
Kirstine Zinck
Pedersen
Associate professor
,
PhD


Room: KIL/14.A-3.93
Tel:
+4538152848
, Mobile:
41852233
E-mail: kzp.ioa@cbs.dk
kristine_zink_pedersen_ioa_web_2022.jpg
Presentation

My research attends to the organizational, practical, and ethical implications of recent transformations of the public sector. In particular, I investigate the assumptions and constitutive effects of quality and safety reforms in the healthcare sector with a view to changes in concrete work practices, core tasks, and discretionary abilities of healthcare professionals. In my book Organizing Patient Safety: Failsafe Fantasies and Pragmatic Practices (2018, Palgrave), I inquire into the international preoccupation with patient safety and the faith in the possibility of creating failsafe organizations through system-improvements.

Recent research projects include an investigation of safety and emergency organization in healthcare during Covid-19; an examination of medical professionalism from an ‘ethics of office’ perspective (supported by the Velux Foundation); and an ethnographic investigation into the introduction of clinical pathways in cancer treatment with specific attention to reconfigurations of clinical practice and medical reasoning (supported by the Danish Cancer Society). Conceptually, I combine an engagement with American pragmatism, primarily John Dewey, with a wider interest in practical philosophy, classic organization theory, and medical sociology.
 

Primary research areas
  • Healthcare organization, clinical work, and medical reasoning
  • Safety and quality management
  • Organizational change and public sector reform   
  • Unintended effects of optimizing technology and standardization
  • Professional training, habituation, and discretion
  • Bureaucracy and ‘the bureaucratic ethos’
  • American pragmatism, classic organization theory, and medical sociology     
  • Philosophy of science, qualitative methodology, and ethnography
Link to this homepage
www.cbs.dk/en/staff/kzpioa
Courses
  • Change in Organizations, MSc in Business Administration and Psychology (Cand. Merc. Psyk.)
  • The Organization of Healthcare Innovation, MSc in Business Administration and Innovation in Health Care (IHC)
  • Introductory and Development module, Master of Public Governance, CBS Executive Master programme
  • Perspectives in Organizational Analysis, PhD Course, Doctoral School in Organisation and Management Studies, CBS
  • Research Design and Analysis, HD1, Graduate Diploma, CBS
Selected publications
  • Pedersen, K. Z., & Pors, A. S. (2022). Discretionary Responses in Frontline Encounters: Balancing Standardization with the Ethics of Office. Journal of Public Administration Research and Theory. https://doi.org/10.1093/jopart/muac012
  • Pedersen, K. Z., & Roelsgaard Obling, A. (2020). ‘It's all about Time’: Temporal Effects of Cancer Pathway Introduction in Treatment and Care. Social Science & Medicine, 246, [112786]. https://doi.org/10.1016/j.socscimed.2020.112786
  • Bosk, C. L., & Pedersen, K. Z. (2019). Blind Spots in the Science of Safety. The Lancet, 393(10175), 978-979. https://doi.org/10.1016/S0140-6736(19)30441-6
  • Pedersen, K. Z., & Roelsgaard Obling, A. (2019). Organising through Compassion: The Introduction of Meta-virtue Management in the NHS. Sociology of Health and Illness, 41(7), 1338-1357. https://doi.org/10.1111/1467-9566.12945
  • Pedersen, K. Z. (2018). Organizing Patient Safety: Failsafe Fantasies and Pragmatic Practices. Palgrave Macmillan. Health, Technology and Society https://doi.org/10.1057/978-1-137-53786-7
  • Pedersen, K. Z. (2016). Standardisation or Resilience? The Paradox of Stability and Change in Patient Safety. Sociology of Health and Illness, 38(7), 1180–1193. https://doi.org/10.1111/1467-9566.12449


 

Publications sorted by:
2024
Baker Nawfal Jawad; Kirstine Zinck Pedersen; Ove Andersen; Ninna Meier / Minimizing the Risk of Diagnostic Errors in Acute Care for Older Adults : An Interdisciplinary Patient Safety Challenge.
In: Healthcare, Vol. 12, No. 18, 9.2024
Journal article > peer review
Kirstine Zinck Pedersen / What Did Healthcare Organizations Learn From Covid-19? : A Pragmatist Approach.
Paper presented at 16th Europen Sociological Association Conference 2024, 2024
Paper > peer review
2023
Kirstine Zinck Pedersen / A Pragmatic Approach to Learning as Intelligent Habituation : Experiences From Organizing Covid-19 in Healthcare.
Abstract from 39th EGOS Colloquium 2023, 2023
Conference abstract for conference > peer review
Dane Pflueger; Kirstine Zinck Pedersen / Assembling Homo Qualitus : Accounting for Quality in the UK National Health Service.
In: European Accounting Review, Vol. 32, No. 4, 2023, p. 875-902
Journal article > peer review
Kirstine Zinck Pedersen; Anja Svejgaard Pors / Discretionary Responses in Frontline Encounters : Balancing Standardization with the Ethics of Office.
In: Journal of Public Administration Research and Theory, Vol. 33, No. 1, 1.2023, p. 80-93
Journal article > peer review
Anja Svejgaard Pors; Kirstine Zinck Pedersen; Line Kirkegaard / Drømmen om datadrevet velfærd
In: Politica - Tidsskrift for politisk videnskab, Vol. 55, No. 3, 9.2023, p. 218–241
Journal article > peer review
Trine Pallesen; Kirstine Zinck Pedersen / Model of Human Fallibility : Traveling Behavioral Assumptions in Public Governance.
In: Perspectives on Public Management and Governance, Vol. 6, No. 2-3, 6.2023, p. 119-130
Journal article > peer review
2022
Kirstine Zinck Pedersen / Practices of Certitude : The Defiance of Clinical Uncertainty in Healthcare Organization.
Paper presented at 38th EGOS Colloquium 2022, 2022
Paper
Anne Mette Møller; Kirstine Zinck Pedersen; Anja Svejgaard Pors / The Bureaucratic Ethos in Street-Level Work : Revitalizing Weber’s Ethics of Office.
In: Perspectives on Public Management and Governance, Vol. 5, No. 2, 6.2022, p. 151-163
Journal article > peer review
Kirstine Zinck Pedersen / The Public Encounter and the Ethics of Public Office
In: The Politics of the Public Encounter: What Happens When Citizens Meet the State. . ed. /Peter Hube. Cheltenham : Edward Elgar Publishing 2022, p. 333-351
Book chapter > peer review
More results... (total 46 results)
Research Projects
Outside activities

2023
Master of Public Health, Cophenhagen University
Teaching
(2 x 3 hours per year)

Dragør Kommune
Speaker at Leadership Seminar
(november)

2022
Master of Public Health, Copenhagen University
Teaching on the course: Patient Safety and Learning Culture: Analysing the Context
(2 x 3 hours per year)

Region Sjælland, Det Nære Sundhedsvæsen
Foredrag 'Nyt om læring'. Temadag om patientsikkerhed
(september)
 
Den Regionale Patientsikkerhedskonference, Region Midtjylland
Foredrag 'Organisering af patientsikkerhedsarbejdet'
(juni)

2021
Master of Public Health, Copenhagen University
Teaching on the course: Patient Safety and Learning Culture: Analysing the Context
(2 x 3 hours per year)
 
2020
Master of Public Health, Copenhagen University
Teaching
 
2019
No outside activities to report
 
2018
No outside activities to report