asioa

Department of Organization

Anja Svejgaard
Pors
External lecturer
E-mail:
as.ioa@cbs.dk

Anja
Presentation and academic fields

Academic interests: Digitalization, public sector, frontline workers, governace, leardership, qualitative research.

Teaching: Governance, public sector, welfare, leadership, organization theory, change.

Professional and/or academic experience

PhD in Organization and Management from Copenhagen Business School (2012) with a background from History of Ideas and Information Studies. Since 2012 assistant professor at University College Copenhagen.
Research includes micro studies of professions in public welfare – with a focus on how technological change reorganise the encounter between citizens and authority. Ethnographic work primarily conducted in the frontline: in clinics and consultations at hospitals as well as in day care and citizen service.


Recent publications:
Pedersen & Pors (2022). Discretionary responses in frontline encounters: Balancing standardization with the ethics of office. Journal of Public Administration Research and Theory.
Møller, Pedersen & Pors (2022). The Bureaucratic Ethos in Street-Level Work: Revitalizing Weber’s Ethics of Office. Perspectives in Public Management & Governance.
Pors & Pallesen (2021). The reorganization of the bureaucratic encounter in a digitized public administration. Ephemera - theory & politics in organization.
 

Pedagogical experience/method skills/supervision

I supervise master's theses related to my academic interests with the public sector as empirical field
 

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