Department of Operations Management

Kai Inga
Liehr Storm
Assistant professor

Room: SOL/B4.16
E-mail: kils.om@cbs.dk

I am employed as an Assistant Professor at the Department of Operations Management at Copenhagen Business School. I hold a B.Sc. in General Management, a M.Sc. in Diversity and Change Management, and I have written a Ph.D. on industrial service provision.

My main research interest revolves around service provision, relating both to professional services and to product-centric firms that actively work on their service portfolio. I want to know what is "good" service? To answer this question, I draw on operations management and thoughts relating to accounting&accountability, diversity&inclusion, and responsibility.

This interest is also reflected in my teaching. I teach courses on service management, managerial and organisational economics, accounting, and pricing across a broad range of different Bachelor and Master programmes.

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  • Master Thesis Projects
  • Bachelor Thesis Projects
Publications sorted by:
Sine Nørholm Just; Kai Storm; Sandra-Louise Bukuru / Onlife Intersectionalities as Flows of Playbour : The Case of Women in Gaming.
In: Media, Culture & Society, Vol. 45, No. 5, 7.2023, p. 899-915
Journal article > peer review
Kai Storm / Responsible Service Processes : A Triadic View.
In: Proceedings of the Eighty-third Annual Meeting of the Academy of Management. ed. /Sonia Taneja. Briarcliff Manor, NY : Academy of Management 2023, 1 p., p. 2845 (Academy of Management Annual Meeting Proceedings)
Conference abstract in proceedings > peer review
Kai Storm; Lea Katharina Reiss; Elisabeth Anna Guenther; Maria Clar-Novak; Sara Louise Muhr / Unconscious Bias in the HRM Literature : Towards a Critical-reflexive Approach.
In: Human Resource Management Review, Vol. 33, No. 3, 9.2023
Journal article > peer review
Kai Inga Liehr Storm; Sara Louise Muhr / Work-life Balance as Gaslighting : Exploring Repressive Care in Female Accountants’ Careers.
In: Critical Perspectives on Accounting, Vol. 95, 9.2023
Journal article > peer review
Jannick Friis Christensen; Bontu Guschke; Kai Inga Liehr Storm; Sara Louise Muhr / The Norm of Norms in HRM Research : A Review and Suggestions for Future Studies.
In: Human Resource Management Review, Vol. 32, No. 4, 12.2022
Review article > peer review
Maria Clar; Sara Louise Muhr; Lea Katharina Reiss; Kai Storm / Unconscious Bias in Organizations : Discriminatory Forces at Work.
In: Kvinder, Køn & Forskning, Vol. 32, No. 3, 2021, 6 p., p. 5-10
Kai Basner / Servitization at Work : On Proliferation and Containment.
Frederiksberg : Copenhagen Business School [Phd] 2020, 225 p. (PhD Series, No. 9.2020)
PhD thesis
Sara Louise Muhr; Stina Teilmann-Lock; Bontu Guschke; Jannick Friis Christensen; Rebekka Mahler; Ellen Månsson; Kai Inga Basner / Co-creation Gender Equality from Classroom to Organizations : Innovations in Nordic Welfare Societies.
Frederiksberg : GenderLAB 2019, 19 p. (Dissemination report)
Kai Basner; Jannick Friis Christensen; Jade Elizabeth French; Stephanie Schreven / Snaptivism : A Collective Biography of Feminist Snap as Affective Activism.
In: Ephemera: Theory & politics in organization, Vol. 18, No. 4, Feminism, Activism, Writing!, 2018, 22 p., p. 901-922
Conference article in journal
Thomas Frandsen; Jawwad Raja; Sofie Østergaard Boa; Lauren Pflueger; Kai Basner / Expanding Markets Through Analytical Services and Solutions : A Case Study of Brüel & Kjær.
Frederiksberg : Copenhagen Business School, CBS 2017, 19 p.
Report > peer review
More results... (total 13 results)
Outside activities

No outside activities to report