Department of Operations Management

  • Pro&Con - Project Studies Group
Associate professor

Room: SOL/B5.01
E-mail: jr.om@cbs.dk
Primary research areas
  • Operations Management
  • Supply Chain Management
  • Servitization
  • Customer Value
  • Human Resource Management
Link to this homepage
  • Organisational Change (MSc)
  • Diversity Management (MSc)
  • Service Management Foundations: Service and Innovation (Bachelor)
  • Operations Management – Enhancing Competitiveness through Operational Excellence (Elective)
  • Managing People (Elective)
  • Master Thesis Projects
  • Bachelor Thesis Projects
Other teaching activities
  • University of London External Examiner
  • Research Methodology Workshops
Selected publications
  • Raja J.Z., Green, S.D., Leiringer, R., Dainty, A. and Johnstone, S. (2012). Managing multiple forms of employment in the construction sector: implications for HRM. Human Resource Management Journal
  • Goffin, K., Raja, J.Z., Claes, B., Szweiczewski, M. and Martinez, V. (2012). Rigor in qualitative supply chain management research – Lessons from applying repertory grid technique. International Journal of Physical Distribution and Logistics Management, 42 (8/9).
  • Raja J.Z., Green, S.D. and Leiringer, R. (2010). Concurrent and disconnected change programmes: strategies in support of servitization and the implementation of business partnering. Human Resource Management Journal, 20 (3), pp. 258-276.
  • Leiringer, R., Green, S.D. and Raja, J.Z. (2009). Living up to the value agenda: the empirical realities of through-life value creation in construction. Construction Management and Economics, 27 (3), pp. 271-285.
Publications sorted by:
Jawwad Raja; Thomas Frandsen / Coordinating and Aligning a Service Partner Network for Servitization : A Motivation-Opportunity-Ability (MOA) Perspective.
In: The Palgrave Handbook of Servitization. ed. /Marko Kohtamäki; Tim Baines; Rodrigo Rabetino; Ali Ziaee Bigdeli; Christian Kowalkowski; Rogelio Oliva; Vinit Parida. Cham : Palgrave Macmillan 2021, p. 519-538
Book chapter > peer review
Ismail Golgeci; David Marius Gilgor; Ewelina Lacka; Jawwad Raja / Understanding the Influence of Servitization on Global Value Chains : A Conceptual Framework.
In: International Journal of Operations and Production Management, Vol. 41, No. 5, 2021, p. 645-667
Journal article > peer review
Jawwad Raja; Thomas Frandsen; Christian Kowalkowski; Martin Jarmatz / Learning to Discover Value : Value-based Pricing and Selling Capabilities for Services and Solutions.
In: Journal of Business Research, Vol. 114, 6.2020, p. 142-159
Journal article > peer review
Marin Jovanovic; Jawwad Raja; Ivanka Visnjic; Frank Wiengarten / Paths to Service Capability Development for Servitization : Examining an Internal Service Ecosystem.
In: Journal of Business Research, Vol. 104, 11.2019, p. 472-485
Journal article > peer review
Thomas Frandsen; Sofie Østergaard Boa; Jawwad Raja / Pricing Structures for Solutions : An Exploratory Study within the Oil and Gas Industry.
In: International Journal of Production Research, Vol. 57, No. 22, 11.2019, p. 6977-6992
Journal article > peer review
Jawwad Raja; Mehmet Chakkol; Mark Johnson; Afmad Beltagui / Organizing for Servitization : Examining Front- and Back-end Design Configurations.
In: International Journal of Operations and Production Management, Vol. 38, No. 1, 2018, p. 249-271
Journal article > peer review
Jawwad Z. Raja; Thomas Frandsen / Organizing for Servitization : The Constitutive Role of Communication.
In: Proceedings of the 25th International Annual EurOMA Conference 2018: To Serve, to Produce and to Servitize in the Era of Networks, Big Data, and Analytics. . ed. /Róbert Hohol; Gergely Szakáts; Gabriella Bánfalv. Brussel : EUROMA, European Operations Management Association 2018
Article in proceedings > peer review
Ali Bigdeli (Editor) ; Thomas Frandsen (Editor) ; Jawwad Raja (Editor) ; Tim Baines (Editor) / Proceedings of the Spring Servitization Conference : Driving Competitiveness through Servitization .
: Copenhagen Business School, CBS The Spring Servitization Conference 2018, 2018, 276 p.
Anthology > peer review
Allan Pilkington; Jawwad Raja; Juliana Hsuan / Servitization and the Wider Services Communities : A Bibliometric Study.
In: Proceedings of the IEEE International Conference on Industrial Engineering and Engineering Management. ed. /Anil K. Varma. Los Alamitos, CA : IEEE 2018, p. 1154-1158 (IEEE International Conference on Industrial Engineering and Engineering Management)
Article in proceedings > peer review
Mehmet Chakkol; Max Finne; Jawwad Raja; Mark Johnson / Social Capital is Not for Sale : A Supply Network Perspective on Mergers and Acquisitions.
In: Supply Chain Management: An International Journal, Vol. 23, No. 5, 2018, p. 377-395
Journal article > peer review
More results... (total 42 results)
Research Projects
Outside activities
  • University of London, External Examiner, 2018
  • University of London, External Examiner, 2019