Department of Digitalization

Associate professor

Room: HOW/60-3.01d
E-mail: jhe.digi@cbs.dk

Jonas Hedman explores how digitalization transforms businesses and society. His particular empirical focus is the FinTech sector and how technological innovations such as open-api, smart money and block chain shapes the sector. Furthermore, he is also studying the digitalization of sports and e-sport.

Primary research areas
  • FinTech Revolution
  • Cashless society
  • Payments
  • Digital Transformation
  • E-sports
Link to this homepage


  • FinTech
  • Digitalization of sports
  • e-sports
Selected publications
  • Eaton, B. Hedman J. and R. Medaglia (accepted) Three different ways to skin a cat: Financialization in the emergence of national e-ID solutions, Journal of Information Technology.
  • Hedman, J. Tan, F.B. Holst, J. and M. Kjeldsen (2017) Taxonomy of Payments: A Repertory Grid Analysis, International Journal of Bank Marketing, 35(1) 75-96.
  • Ranerup, A. Zinner-Henriksen, H. and J. Hedman (2016) An analysis of business models in Public Service Platforms, Government Information Quarterly, 31(1) 6-14.
  • Hedman J. and S. Henningsson (2016) Developing Ecological Sustainability: A Green IS Response Model, Information Systems Journal, 26(3) 259-287.
  • Runnemark, E. Hedman, J. and X. Xiao (2015) Do Consumers Pay More Using Debit Cards Than Cash? Electronic Commerce Research and Applications, 14(5) 285–291.
  • Hedman J. and S. Henningsson (2015) The new normal: market cooperation in the mobile payment ecosystem, Electronic Commerce Research and Applications, 14(5) 305–318.
  • Chae, J. S. U., & Hedman, J. (2015). Business Models for NFC based mobile payments. Journal of Business Models, 3(1), 29-48.
  • Bødker, M., Gimpel, G. and J. Hedman (2014) Time-Out/Time-In: The Dynamics of Everyday Experiential Computing Devices, Information Systems Journal 24(2), 143–166.
  • Hedman, J. and T. Kalling (2003). The Business Model Concept: Theoretical Underpinnings and Empirical Illustrations, European Journal of Information Systems 12(1), pp. 49-59.
Publications sorted by:
Stoney Brooks; Jonas Hedman; Stefan Henningsson; Saonee Sarker; Xuequn Wang / Antecedents and Effects of Green IS Adoptions : Insights from Nordea.
In: Journal of Cases on Information Technology, Vol. 20, No. 4, 2018, p. 32-52
Journal article > peer review
Niklas Arvidsson; Jonas Hedman; Björn Segendorf / När slutar svenska handlare acceptera kontanter?
Stockholm : Handelsrådet 2018, 40 p. (Forskningsrapport, No. 2018:1)
Report > peer review
Frederik Fenger; Simon Westh Henriksen; Jonas Hedman; Xiao Xiao / Open API : An Investigation of its Business Value.
Frederiksberg : Department of Digitalization. CBS 2018, 14 p.
Working paper
Daniel Gozman; Jonas Hedman; Kasper Sylvest / Open Banking : Emergent Roles, Risks & Opportunities.
In: ECIS 2018 ProceedingsAtlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL) 2018 (Proceedings of the European Conference on Information Systems)
Article in proceedings > peer review
Constance Marie Dominique Remy; Triin Pärnpuu; Jonas Hedman / Smart Cities & Sustainable Information Systems
Frederiksberg : Copenhagen Business School, CBS 2018, 18 p. (DIGI Communications, No. 2018/2)
Working paper
Ben Eaton; Jonas Hedman; Rony Medaglia / Three Different Ways to Skin a Cat : Financialization in the Emergence of National e-ID Solutions.
In: Journal of Information Technology, Vol. 33, No. 1, 3.2018, p. 70–83
Journal article > peer review
Jonas Hedman; Mads Bødker; Gregory Gimpel; Jan Damsgaard / Translating Evolving Technology Use into User Stories : Technology Life Narratives of Consumer Technology Use.
In: Information Systems Journal, 5.12.2018
Journal article > peer review
Felix Ter Chian Tan; Jonas Hedman; Xiao Xiao / Beyond ‘Moneyball’ to Analytics Leadership in Sports : An Ecological Analysis of FC Bayern Munich’s Digital Transformation.
In: AMCIS 2017 ProceedingsAtlanta; GA : Association for Information Systems. AIS Electronic Library (AISeL) 2017
Article in proceedings > peer review
Niklas Arvidsson; Jonas Hedman; Björn Segendorf / Cashless Society : When Will Merchants Stop Accepting Cash in Sweden. A Research Model.
In: Enterprise Applications, Markets and Services in the Finance Industry: Revised Papers of the 8th International Workshop, FinanceCom 2016. . ed. /Stefan Feuerriegel; Dirk Neumann. Heidelberg : Springer 2017, p. 105-113 (Lecture Notes in Business Information Processing, Vol. 276)
Article in proceedings > peer review
Linda Frygell; Jonas Hedman; Sven Carlsson / Implementing CRM System in a Global Organization National vs. Organizational Culture
In: Proceedings of the 50th Hawaii International Conference on System Sciences (HICSS) 2017Honolulu : Hawaii International Conference on System Sciences (HICSS) 2017, p. 4586-4595
Article in proceedings > peer review
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