New research project on AI and job security in the long-term care sector
Professor Janine Leschke from the Department of Management, Society and Communication has received funding from TrygFonden for the new research project, "Digital technologies, AI and workers’ job, employment and income security in the Danish long-term care sector" (AICareWell). The project, whose Danish title is: AI, trygt arbejde & ældrepleje, is expected to start on 1 September.
Project focus
The project examines how the increasing use of artificial intelligence (AI) and algorithmic management (AM) is shaping job quality and security for workers in the Danish long-term care sector.
Focusing on job, employment and income security – key dimensions in physical and psychological well-being at work – AICareWell explores how digital technologies are transforming working conditions across public and private providers and different employment models, including subcontracting and temporary agency work.
Mapping and examining AI/AM tools
In a sector marked by labour shortages and ongoing digital transformation, the project expects to map and examine AI/AM applications such as algorithmic rostering with route optimisation, agency staffing and shift marketplaces, AI-assisted recruitment systems, AI documentation tools (e.g. speech-to-text), and telecare solutions such as night-time sensors. These developments may have both positive and negative implications for care workers’ job quality and security. The project will generate new knowledge on how these tools are used in practice and how they shape working conditions in a sector of growing societal importance.
International collaboration
AICareWell will collaborate with the international research project MAIJobCare, coordinated by Professor Trine Pernille Larsen, University of Warwick, strengthening comparative insights into AI and care work across Europe, and will engage closely with stakeholders to contribute to ongoing policy discussions on secure and sustainable working conditions in long-term care.