Institut for Organisation

Elisabeth Naima

Kontor: KIL/14.A-3.56
E-mail: enm.ioa@cbs.dk

My research interests revolve around work relationships within and between organizations, particularly collaboration and everyday conflict management within and between different professional groups.

In my PhD thesis (published in 2012), I investigate the phenomenon of conflict by exploring those social processes of organizational sensemaking that arise when everyday conflict occur at work in a nonprofit organization. I have a particular interest in how meaning and action interact in processes of conflict handling in organizational conflicts that arise naturally in every arena of daily life when people meet in social interactions.

My current research includes two research projects:

A) Inter-organizational conflict dynamics. This study is about the inter-organizational work relationships between professionals from collaborating mental health care organizations. Given that many mental health service users, once they leave the hospital, receive follow-up care in community settings, multiple professional organizational actors often interact and coordinate treatment and care across traditional organizational boundaries. In our case however, failed coordination practices between hospital and community organizations is deeply interconnected with conflict between professionals. To provide insights into the processual aspects of inter-organizational conflict, we investigate the social micro processes of interpersonal and intergroup interactions that bridge organizations in concrete inter-organizational coordinating exchanges.

B) Prison work relationships. This study is about work relationships and social capital among correctional officers in Danish prisons. While research in the area of correctional work relationships focuses mainly on the guard-prisoner relationships, peer relationships among guards have received only little attention in the literature. In this study I investigate peer relationships among prison guards in two correctional institutions: an open prison and a maximum security prison. 

Primære forskningsområder
  • Work relationships and collaboration  
  • Conflict and conflict management
  • Nonprofit and voluntary organizations
  • Correctional institutions
  • Organizational sensemaking
  • Organizational interventions and organizational development
  • Qualitative methods
Link til denne hjemmeside

Personlighedspsykologi og Kognition, Ha(psyk)

Socialpsykologi, Ha(psyk)

Arbejds- og ledelsespsykologi, Ha(psyk)


Master thesis supervision

Udvalgte publikationer
  • Mikkelsen (forthcoming 2016): Everyday conflict at work: An organizational sensemaking ethnography. In Pedersen & Humle (eds.): Organizational Ethnography, Routledge.


  • Berliner & Mikkelsen (2006): ‘Psycho-education with asylum seekers and survivors of torture’, International Journal for the Advancement of Counselling, Vol. 28 (3), pp. 289-301.


  • Berliner & Mikkelsen (2006): ‘Serving the psychosocial needs of torture survivors’, in G. Reyes & G.A. Jacobs (Eds.),                                                                                                                                                    Handbook of International Disaster Psychology: Meeting the psychosocial needs in humanitarian emergencies (Volume 4, pp. 77-98), Westport, CT: Praeger Publishing.


Publikationer sorteret efter:
Signe Bruskin; Elisabeth Naima Mikkelsen / Anticipating the End : Exploring Future-oriented Sensemaking of Change through Metaphors.
I: Journal of Organizational Change Management, 21.7.2020
Tidsskriftartikel > peer review
Elisabeth Naima Mikkelsen; Randi Wåhlin / Dominant, Hidden and Forbidden Sensemaking : The Politics of Ideology and Emotions in Diversity Management.
I: Organization, Vol. 27, Nr. 4, 7.2020, s. 557-577
Tidsskriftartikel > peer review
Elisabeth Naima Mikkelsen; Didde Maria Humle / Dynamics of Overt and Covert Conflict in Organizations : The Power of Organizational Identity.
I: Group & Organization Management, 23.9.2020
Tidsskriftartikel > peer review
Elisabeth Naima Mikkelsen; Barbara Gray; Anne Petersen / Unconscious Processes of Organizing: Intergroup Conflict in Mental Health Care
I: Journal of Management Studies, 18.7.2020
Tidsskriftartikel > peer review
Mette Mogensen; Elisabeth Naima Mikkelsen / What Makes Resilience? : An Ethnographic Study of the Work of Prison Officers.
I: The Routledge Companion to Anthropology and Business. red. /Raza Mir; Anne-Laure Fayard. New York : Routledge 2020, s. 295-315 (Routledge Companions in Business, Management and Marketing)
Bidrag til bog/antologi > peer review
Elisabeth Naima Mikkelsen; Stewart Clegg / Conceptions of Conflict in Organizational Conflict Research : Toward Critical Reflexivity.
I: Journal of Management Inquiry, Vol. 28, Nr. 2, 4.2019, s. 166-179
Tidsskriftartikel > peer review
Elisabeth Naima Mikkelsen; Stewart Clegg / Managing Conflict
I: Managing and Organizations: An Introduction to Theory and Practice. . red. /Stewart R. Clegg; Martin Kornberger; Tyrone S. Pitsis; Matt Mount. London : SAGE Publications 2019, s. 221-252
Bidrag til bog/antologi
Elisabeth Naima Mikkelsen; Anne Petersen; Anne Reff Pedersen; Barbara Gray / A Process Perspective on Inter-organizational Conflict : Splitting at Work in Mental Health Care.
Paper presented at 13th Organization Studies Workshop , 2018
Paper > peer review
Elisabeth Naima Mikkelsen / Finding Satisfaction in Dirty Work : Building Positive Resources in Prison Work.
Paper presented at The 34th EGOS Colloquium 2018, 2018
Paper > peer review
Elisabeth Naima Mikkelsen; Steward Clegg / Unpacking the Meaning of Conflict in Organizational Conflict Research
I: Negotiation and Conflict Management Research, Vol. 11, Nr. 3, 8.2018, s. 185-203
Tidsskriftartikel > peer review
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