hzhdigi

Department of Digitalization

Helle Zinner
Henriksen
Head of Department
,
Associate Professor


Room: HOW/60-2.09
Tel:
+4538152452
E-mail: hzh.digi@cbs.dk
Presentation

Associate Professor Helle Zinner Henriksen is Head of Department of Digitalization at CBS. Her main focus is on IT in the public sector. Her research focuses on gains of IT-uptake in a broader sense, where benefits of IT not necessarily relates to monetary gains. Her research is empirically driven and pursues a qualitative approach, mainly using appreciative inquiry in the field of work.

Primary research areas
  • IT in public sector
  • Value of IT investments in public sector
  • Diffusion of IT innovation
  • Standards
Links
Link to this homepage
www.cbs.dk/en/staff/hzhdigi
Courses
  • Master of Public Governance (MPG)
  • Valgfag: Nye kommunikationsformer på nettet.
Supervision
  • Master thesis at CM(it)
Selected publications
  • Andersen, K. N., Medaglia, R. and Henriksen, H. Z. (2012) Social Media in Public Health care : Impact Domain Propositions. Government Information Quarterly, Volume 29 (4), pp. 462-469.
  • Henningsson, S. and Henriksen, H. Z. (2011). Inscription of Behaviour and Flexible Interpretation in Information Infrastructures : The Case of European e-Customs. Journal of Strategic Information Systems, Vol. 20 (4), pp. 355-372.
  • Rukanova, B., van Stijn, E., Henriksen, H. Z., Baida, Z. and Tan, Y-H.(2009) Understanding the influence of multiple levels of governments on the development of inter-organizational systems. European Journal of Information Systems, volume 18(3), pp. 387-408.
  • Andersen, K. N., Henriksen, H. Z, Medaglia, R., Danziger, J. N., Sannarnes, M. K., and Enemærke, M. (2010). Fads and Facts of E-Government: A Review of Impacts of E-government (2003-2009) International Journal of Public Administration - vol. 33(11)
Publications sorted by:
2019
Jungwoo Lee; Kim Normann Andersen; Helle Zinner Henriksen / Impact of IT in the Public Sector Workplace : Framing Research for Digital Government.
In: Proceedings of dg.o 2019: 20th Annual International Conference on Digital Government Research. . ed. /Yu-Che Chen; Fadi Salem; Anneke Zuiderwijk. New York : Association for Computing Machinery 2019, p. 370-377 (ACM International Conference Proceeding Series)
Article in proceedings > peer review
2018
Peter Andre Busch; Helle Zinner Henriksen / Digital Discretion : A Systematic Literature Review of ICT and Street-level Discretion.
In: Information Polity, Vol. 23, No. 1, 2018, p. 3-28
Review > peer review
Boriana Rukanova; Stefan Henningsson; Helle Zinner Henriksen; Yao-Hua Tan / Digital Trade Infrastructures : A Framework for Analysis.
In: Complex Systems Informatics and Modeling Quarterly, Vol. 14, No. March/April, 2018
Journal article > peer review
Magnus Bergquist; Helle Zinner Henriksen; Arto Ojala; Polyxeni Vassilakopoulou / Editorial
In: Scandinavian Journal of Information Systems, Vol. 30, No. 2, 2018, 2 p., p. 1-2
Editorial
Magnus Bergquist; Helle Zinner Henriksen; Arto Ojala; Polyxeni Vassilakopoulou / Editorial
In: Scandinavian Journal of Information Systems, Vol. 30, No. 1, 2018, 2 p., p. 1-2
Editorial
Helle Zinner Henriksen / One Step Forward and Two Steps Back : E-government Policies in Practice.
In: Policy Analytics, Modelling, and Informatics: Innovative Tools for Solving Complex Social Problems. . ed. /J. Ramon Gil-Garcia; Theresa A. Pardo; Luis F. Luna-Reyes. Cham : Springer 2018, p. 79-97 (Public Administration and Information Technology, Vol. 24)
Book chapter > peer review
Peter Andre Busch; Helle Zinner Henriksen; Øystein Sæbø / Opportunities and Challenges of Digitized Discretionary Practices : A Public Service Worker Perspective.
In: Government Information Quarterly, Vol. 35, No. 4, 2018, p. 547-556
Journal article > peer review
Boriana Rukanova; Helle Zinner Henriksen; Frank Heijmann; Siti Arna Arifah Arman; Yao-Hua Tan / Public Funding in Collective Innovations for Public–private Activities
In: Electronic Government: Proceedings of the 17th IFIP WG 8.5 International Conference, EGOV 2018. . ed. /Peter Parycek; Olivier Glassey; Marijn Janssen; Hans Jochen Scholl; Efthimios Tambouris; Evangelos Kalampokis; Shefali Virkar. Cham : Springer 2018, p. 132-143 (Lecture Notes in Computer Science, Vol. 11020)
Article in proceedings > peer review
Magnus Bergquist; Helle Zinner Henriksen; Arto Ojala; Xenia Vassilakopoulou / SJIS Mission : Topical Areas and Research Approaches.
In: Scandinavian Journal of Information Systems, Vol. 30, No. 2, 2018, 2 p., p. 3-4
Editorial
2017
Bendik Bygstad; Magnus Bergquist; Helle Zinner Henriksen; Arto Ojala / Editorial
In: Scandinavian Journal of Information Systems, Vol. 29, No. 2, 2017, 1 p.
Editorial
More results... (total 113 results)
Research Projects
Outside activities

2018-2019:

  • Sponsored talks: COK and HK Stat
  • University of Adger, Norway: Part-time professorship (20%)
  • IT in public sector, Dansk IT: Member of the political commitee