Department of Organization

  • WETO – Work, Expertise, Technology and Organization
Associate professor

Room: KIL/14.A-3.88b
E-mail: up.ioa@cbs.dk
ursula plesner

My research focuses on how digital technologies become intertwined with organizational phenomena and transform various aspects of work. For instance, I have studied how automation, new shared digital platforms, and various communication technologies afford new professional relations, new managerial work, and new power relations. Currently, I lead a DFF research project (VIEW) together with Lise Justesen on the invisible work that follows from digitalizing organizations. Our cases are public sector organizations, which have ambitious digitalization agendas, and we hope to offer knowledge about how efficiency ambitions often clash with the emergence of new everyday work tasks in digitalized organizations. I also work with Nordic colleagues on the uses of advanced digital technologies in border control (in the DiNoBord project).

Primary research areas

Digital organizing

Digitalization and invisible work

Digitalization of public sector organizations

Digitalization and changing tasks, professional relations and managerial work

Administrative tasks
PhD Coordinator at the Department of Organization


Curriculum Vitae
Link to this homepage

Digitalization, organization and management (Master of Public Governance)

Digitalization and organization (BA in Business Administration and Psychology) – course coordinator

Organizing Digitalization (CM Strategy, Organization and Leadership) – course coordinator


PhD Supervision

Louise Jørring (2020-): Invisible Casework in the Automated Public Sector 

Jack Kværnø-Jones (IOA, 2017-2023): Intersections Between Imaginaries and Traditional Banking: A Study of Disciplinary, Implementary, and Parasitic Work in the Danish Financial Sector

Cecilie Kampmann (IOA, 2017-): Short of time: Organization, work and technology among the kinetic elite

Emil Krastrup Husted (IOA, 2014-17): There is always an alternative: A study of control and commitment in political organization

Andreas Kamstrup (IOA, 2012-17): Crowdsourcing and the architectural competition as organisational technologies

Jacob Brogaard-Kay (secondary supervisor) (IOA, 2012-15): Constituting Performance Management. A field study of a Pharmaceutical Company.

Mie Plotnikov (secondary supervisor) (IOA, 2014-15): Challenges of Collaborative Governance – An Organizational Discourse Study of Public Managers’ Struggles with Collaboration across the Daycare Area

Lone Christensen (secondary supervisor) (MPP, 2014-19): En kvalificering af proceskonsulenters arbejde med strategi-implementering

Other teaching activities
Course coordinator, Digitalisering og Organisering, HA (psyk)
Course coordinator in Digitalization, Organization and Management (Master of Public Governance)


Selected publications
  • 2023: 'Visibility Management: New Managerial Work in Digitalized Organizations' in Management 26 (3), 36-50 (with Lise Justesen)
  • 2023: 'Digitalize and deny: Pluralistic collective ignorance in an algorithmic profiling project' in ephemera - theory and politics in organization 23 (1), 19-48 (With Lise Justesen)
  • 2022: 'The Double Darkness of Digitalization: Shaping Digital-ready legislation to reshape the conditions for Public-Sector Digilization' in Science, Technology and Human Values 47 (1), 146-173 (with Lise Justesen)
  • 2020: ’Managerial Work with Digitalization: A Multi-Sited Ethnographic Approach to Data and Data-driven Management in Practice’ in The Routledge Companion to Anthropology and Business (eds) Raza Mir & Anne-Laure Fayard. New York, Routledge (with Lise Justesen).
  • 2020: Digital Organizing – revisiting themes in organization studies, Palgrave Macmillan/Red Globe (with Emil Husted)
  • 2020: ‘Reassembling Cultural Journalism in the Digital Age’ in Technology and Creativity: Production, Mediation and Evaluation in the Digital Age, (eds.) Jesper Strandgaard Pedersen, Barbara Slavich, Mukti Khaire, Palgrave Macmillan, pp. 211-238.
  • 2019: ’New media and strategy research: towards a relational agency approach’ in International Journal of Management Reviews. (with Gulbrandsen, I.T. and Raviola, E.) 
  • 2018: ’Fra skøn til algoritme: Digitaliseringsklar lovgivning og automatisering af administrativ sagsbehandling’ i Tidsskrift for Arbejdsliv 20 (3), 9-23 (with Lise Justesen)
  • 2018: ‘The Transformation of Work in Digitized Public Sector Organizations’ in Journal of Organizational Change Management 31 (5), 1176-1190 (with Lise Justesen & Cecilie Glerup)
  • 2017: 'Spaces of open-source politics: Physical and digital conditions for political organization' in Organization 24(5) (with Emil Husted)
  • 2016: ‘Digital Technologies and a Changing Profession: New Management Devices, Practices and Power Relations in News Work’ in Journal of Organizational Change Management 29 (7) (with Elena Raviola)
Publications sorted by:
Lise Justesen; Ursula Plesner / Angry Citizens and Black Belt Employees : Cascading Classifications of and Around a Predictive Algorithm.
In: Valuation Studies, Vol. 11, No. 1, 5.2024, p. 9-37
Journal article > peer review
Lise Justesen; Ursula Plesner / From Sequence to Simultaneity : Tonalities and Organizational Change in Digitalized Organizations.
In: Journal of Organizational Change Management, Vol. 37, No. 2, 2024, p. 408-422
Journal article > peer review
Lise Justesen; Ursula Plesner / Invisible Digi-work : Compensating, Connecting, and Cleaning in Digitalized Organizations.
In: Organization Theory, Vol. 5, No. 1, 2024
Journal article > peer review
Ursula Plesner; Lise Justesen / Digitalize and Deny : Pluralistic Collective Ignorance in an Algorithmic Profiling Project.
In: Ephemera: Theory & politics in organization, Vol. 23, No. 1, 2.2023, p. 19-48
Journal article > peer review
Ursula Plesner; Lise Justesen / Temperature Fluctuations in the AI Spring : Entangled Intelligent Technologies as Matters of Concern.
Paper presented at 39th EGOS Colloquium 2023, 2023
Paper > peer review
Lise Justesen; Ursula Plesner / Visibility Management : New Managerial Work in Digitalized Organizations.
In: M@n@gement, Vol. 26, No. 3, 2023, p. 36-50
Journal article > peer review
Frank Meier; Lise Justesen; Ursula Plesner / Extending Hope : The Communicative Constitution of Project Promises in AI Projects.
Paper presented at 38th EGOS Colloquium 2022, 2022
Paper > peer review
Lise Justesen; Ursula Plesner / Keeping Invisible Work in Sight : Imperfect Business Case Calculations, Partial Accounts, and the Values of Stupid Robots.
Paper presented at 38th EGOS Colloquium 2022, 2022
Paper > peer review
Ursula Plesner; Emil Husted; Attila Bruni / L'organizzazione digitale
Bologna : Il Mulino 2022, 323 p.
Book > peer review
Ursula Plesner; Lise Justesen / The Double Darkness of Digitalization : Shaping Digital-ready Legislation to Reshape the Conditions for Public-sector Digitalization.
In: Science, Technology & Human Values, Vol. 47, No. 1, 1.2022, p. 146-173
Journal article > peer review
More results... (total 63 results)
Research Projects
Outside activities

CBS Executive fonden
Teaching (One full day)

Kommunale IT- og digitaliseringsansvarlige
Talk (Half day seminar)

LAB23 - arbejdsmiljøkonferencen
Talk (2 hour workshop)

Region Sjælland
Talk (2 hour workshop)

EU-SA Dialogue Facility on Strengthening Open Digital Government
January - March (90 hours)

HK (Weidekampsgade 8, 2300 København S)
Talk (1 hour)


University of Copenhagen, central administration

Syddjurs Kommune
Executive training

No outside activities to report