Department of Organization

  • Centre for Public Organization, Value and Innovation (POVI)
Associate professor

Room: KIL/14.A-4.54
E-mail: up.ioa@cbs.dk

My research focuses on how digital technologies become intertwined with organizational phenomena and transform various aspects of work. For instance, I have studied how automation, new shared digital platforms, and various communication technologies afford new professional relations, new managerial work, and new power relations. In the coming years, I will lead a large collaborative research project together with Lise Justesen on the invisible work that follows from digitalizing organizations. Our cases are public sector organizations, which have ambitious digitalization agendas, and we hope to offer knowledge about how efficiency ambitions often clash with the emergence of new everyday work tasks in digitalized organizations. 


Primary research areas

Digital organizing

Digitalization of public sector organizations

Digitalization and changing tasks, professional relations and managerial work

Administrative tasks
PhD Coordinator at the Department of Organization
Member of the Board of European Group for Organizational Studies


Curriculum Vitae
Link to this homepage

Digitalization, organization and management (Master of Public Governance)

Digitalization and organization (BA in Business Administration and Psychology) – course coordinator.


PhD Supervision

Louise Jørring (2020-): Invisible Casework in the Automated Public Sector 

Jack Jones (IOA, 2019-): Opening up disruption: a study of fintech in the Danish financial sector

Cecilie Kampmann (IOA, 2017-): Short of time: Organization, work and technology among the kinetic elite

Emil Krastrup Husted (IOA, 2014-17): There is always an alternative: A study of control and commitment in political organization

Andreas Kamstrup (IOA, 2012-17): Crowdsourcing and the architectural competition as organisational technologies

Jacob Brogaard-Kay (secondary supervisor) (IOA, 2012-15): Constituting Performance Management. A field study of a Pharmaceutical Company.

Mie Plotnikov (secondary supervisor) (IOA, 2014-15): Challenges of Collaborative Governance – An Organizational Discourse Study of Public Managers’ Struggles with Collaboration across the Daycare Area

Lone Christensen (secondary supervisor) (MPP, 2014-): En kvalificering af proceskonsulenters arbejde med strategi-implementering

Other teaching activities
Course coordinator, Digitalisering og Organisering, HA (psyk)
Course coordinator in Digitalization, Organization and Management (Master of Public Governance)


Selected publications
  • 2020: ’Managerial Work with Digitalization: A Multi-Sited Ethnographic Approach to Data and Data-driven Management in Practice’ in The Routledge Companion to Anthropology and Business (eds) Raza Mir & Anne-Laure Fayard. New York, Routledge (with Lise Justesen).

  • 2020: Digital Organizing – revisiting themes in organization studies, Palgrave Macmillan/Red Globe (with Emil Husted)

  • 2020: ‘Reassembling Cultural Journalism in the Digital Age’ in Technology and Creativity: Production, Mediation and Evaluation in the Digital Age, (eds.) Jesper Strandgaard Pedersen, Barbara Slavich, Mukti Khaire, Palgrave Macmillan, pp. 211-238.

  • 2019: ’New media and strategy research: towards a relational agency approach’ in International Journal of Management Reviews. (with Gulbrandsen, I.T. and Raviola, E.) 

  • 2018: ’Fra skøn til algoritme: Digitaliseringsklar lovgivning og automatisering af administrativ sagsbehandling’ i Tidsskrift for Arbejdsliv 20 (3), 9-23 (with Lise Justesen)

  • 2018: ‘The Transformation of Work in Digitized Public Sector Organizations’ in Journal of Organizational Change Management 31 (5), 1176-1190 (with Lise Justesen & Cecilie Glerup)

  • 2017: 'Spaces of open-source politics: Physical and digital conditions for political organization' in Organization 24(5) (with Emil Husted)

  • 2016: ‘Digital Technologies and a Changing Profession: New Management Devices, Practices and Power Relations in News Work’ in Journal of Organizational Change Management 29 (7) (with Elena Raviola)

Publications sorted by:
Lise Justesen; Ursula Plesner; Cecilie Glerup / Arbejdets forandring i digitaliserede offentlige organisationer
In: Digitalisering i offentlig forvaltning. ed. /Jesper Hundebøl; Anja Svejgaard Pors; Lars Hove Sørensen. Frederiksberg : Samfundslitteratur 2020, p. 151-164
Book chapter
Ursula Plesner; Emil Husted / Digital Organizing : Revisiting Themes in Organization Studies.
London : Red Globe Press 2020, 272 p.
Book > peer review
Ursula Plesner; Lise Justesen / Managerial Work with Digitalization : A Multi-Sited Ethnographic Approach to Data and Data-Driven Management in Practice.
In: The Routledge Companion to Anthropology and Business. ed. /Raza Mir; Anne-Laure Fayard. New York : Routledge 2020, p. 258-277 (Routledge Companions in Business, Management and Marketing)
Book chapter > peer review
Ib T. Gulbrandsen; Ursula Plesner; Elena Raviola / New Media and Strategy Research : Towards a Relational Agency Approach.
In: International Journal of Management Reviews, Vol. 22, No. 1, 1.2020, p. 33-52
Journal article > peer review
Ursula Plesner / Reassembling Cultural Journalism in the Digital Age
In: Technology and Creativity: Production, Mediation and Evaluation in the Digital Age. . ed. /Jesper Strandgaard Pedersen; Barbara Slavich; Mukti Khaire. Cham : Palgrave Macmillan 2020, p. 211-238
Book chapter > peer review
Lise Justesen; Ursula Plesner / From Sequentiality to Simultaneousness : Making Organizations Digitizable.
Paper presented at 14th Organization Studies Workshop, 2019
Paper > peer review
Lise Justesen; Ursula Plesner / Visibility and New Managerial Work in Digitalized Organizations
Paper presented at 35th EGOS Colloquium 2019, 2019
Paper > peer review
Lise Justesen; Ursula Plesner / Fra skøn til algoritme : Digitaliseringsklar lovgivning og automatisering af administrativ sagsbehandling.
In: Tidsskrift for Arbejdsliv, Vol. 20, No. 3, 2018, p. 9-23
Journal article > peer review
Lise Justesen; Ursula Plesner / Making Organizations Digitizable : From Discretion to Automation of Decisions.
Paper presented at The 10th International EIASM Public Sector Conference, 2018
Paper > peer review
Ursula Plesner; Lise Justesen / Merproduktion af målbarhed : Synlighed og nye ledelsesopgaver.
In: Tidsskrift for Arbejdsliv, Vol. 20, No. 4, 2018, p. 109-115
Comment/debate > peer review
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