ammoioa
Department of Organization
- People and Organizing (PnO)
- WETO – Work, Expertise, Technology and Organization
My research focuses on professional knowledge and practice and how organizational “backstage” processes shape encounters with citizens (clients) and stakeholders.
My article in Journal of Public Administration Research and Theory (2021) uses ethnographic data from child protection agencies to theorize the role of deliberation and collective decision-making in frontline work and develop the concept of deliberative organizational routines. My articles in Perspectives on Public Management and Governance are concerned with professional discretion, focusing on the nature of professional knowledge (2022a) and the bureaucratic ethos (2022b).
My articles in the Journal of Professions and Organization examine professional struggles over knowledge and legitimacy related to the ideal of evidence-based practice in social work and health care contexts (2019, 2021). My article in Review of Personnel Administration (2023) explores how frontline managers can support sound decision-making and alleviate emotional strain for frontline professionals by enacting street-level leadership.
My current research project (REPLACE), funded by the Independent Research Fund Denmark (DFF), explores how digital government reshapes the nature of frontline work and public bureaucracies, and is based on extensive organizational ethnography in the Tax Agency and the Agricultural Agency.
- Professional knowledge and expertise, discretion and decision-making
- Frontline work and street-level bureaucracy
- Leadership of frontline professionals / street-level leadership
- Policy implementation
- Digital government and its implications for public bureaucracies and state-citizen encounters
- Practice theory and practice-based theorizing
- Qualitative methodology, particularly (organizational) ethnography and interviewing
- Change management in a reform and governance context (Forandringsledelse i en reform- og styringskontekst) – Master of Public Governance
- MPG introduction and development (MPG introduktions- og udviklingsforløb) – Master of Public Governance
- Micro-level organizing (Mikroorganisering) – HA Psyk.
I have supervised 15 graduate students on their Master theses and been the supervisor of eight BA theses, including both individual and group-based projects. I am particularly interested in supervising projects that fall within my primary research areas (see above) and/or make use of ethnography.
I have extensive teaching experience and have taught more than 17 courses on all levels: Undergraduate, Graduate, and PhD courses as well as Executive Level Programs for public managers. My teaching generally falls within the areas of Public Management and Governance, Frontline Work and Professionalism, Organization Theory, and Organizational Analysis. I also teach both introductory and advanced courses in Qualitative Methods, including Organizational Ethnography.
Examples of previous courses include the graduate level courses “Public Organization and Leadership” and “Evidence-Based Policy and Practice” (University of Copenhagen), the BA seminar “Inside Public Organizations”, the graduate course “Frontline Work: Profession, Policy, and Practice”, the PhD course “Political and Organizational Ethnography”, and the executive level course “Leadership of Frontline Professionals” (all at Aarhus University).
I am currently teaching in the Master of Public Governance executive program.
Møller, Anne Mette (2021): Deliberation and Deliberative Organizational Routines in Frontline Decision-Making, Journal of Public Administration Research and Theory, 31, 3, p. 471–488, https://doi.org/10.1093/jopart/muaa060
*Selected as “Editor’s choice” and included in the virtual special issue “Advancing Public Administration Research Through Qualitative Studies”, October 2023
Møller, Anne Mette (2022a): Mobilizing Knowledge in Frontline Work: A Conceptual Framework and Empirical Exploration, Perspectives on Public Management and Governance, 5, 1, p. 50-62, https://doi.org/10.1093/ppmgov/gvab023
Møller, Anne Mette, Pedersen, Kirstine Zinck, Pors, Anja Svejgaard (2022b): The Bureaucratic Ethos in Street-Level Work: Revitalizing Weber’s Ethics of Office. Perspectives on Public Management and Governance, 5, 2, p. 151-163, https://doi.org/10.1093/ppmgov/gvac001
*Part of the symposium: “Re-Appraising Bureaucracy in the 21st Century”
Møller, Anne Mette & Grøn, Caroline Howard (2023): Street-Level Leadership: Re-conceptualizing the Role of the Manager. Review of Public Personnel Administration (Advance Access), https://doi.org/10.1177/0734371X231155357
Holm-Petersen, Christina, Møller, Anne Mette & Buch, Martin Sandberg (2021): Hijacking Institutional Logics in the Implementation of a Cancer Trial. Journal of Professions and Organization, 8, 3, p. 295-310, https://doi.org/10.1093/jpo/joab013
Møller, Anne Mette (2019). Explicit professionalism. A cross-level study of institutional change in the wake of evidence-based practice. Journal of Professions and Organization.
In: Public Management Review, 26.12.2023
In: Review of Public Personnel Administration, 2.3.2023
In: Perspectives on Public Management and Governance, Vol. 5, No. 1, 3.2022, p. 50-62
In: Perspectives on Public Management and Governance, Vol. 5, No. 2, 6.2022, p. 151-163
In: Journal of Public Administration Research and Theory, Vol. 31, No. 3, 2021, p. 471-488
In: Lederliv, Vol. 1, 2021
In: Journal of Professions and Organization, Vol. 8, No. 3, 10.2021, p. 295-310
In: Journal of Professions and Organization, Vol. 6, No. 2, 2019, p. 179-195
In: What Works Now?: Evidence-informed Policy and Practice. . ed. /Annette Boaz; Huw Davies; Alec Fraser; Sandra Nutley. Bristol : Policy Press 2019, p. 321-336
Frederiksberg : SL grafik 2018, 305 p.
In: Styring og evaluering i den offentlige sektor: Festskrift til Hanne Foss Hansen. . ed. /Caroline Howard Grøn; Mads Bøge Kristiansen; Eva Moll Ghin. København : Hans Reitzels Forlag 2017, p. 209-234
In: Politik, Vol. 20, No. 2, 6.2017, p. 68-87
In: Nordic Social Work Research, Vol. 6, No. 2, 2016, p. 126-137
København : Djøf Forlag 2021, 224 p.
In: Metoder i statskundskab. ed. /Kasper Møller Hansen; Lotte Bøgh Andersen; Sune Welling Hansen. København : Hans Reitzels Forlag 2020, p. 180-211 (Samfundsvidenskabernes metoder)
I am committed to disseminating my research and engaging with stakeholders. I regularly present my research at practitioner conferences and deliver tailored presentations and workshops for strategy seminars and educational events in, e.g., municipalities, regions, and private foundations.
Examples of engagements include:
- Leadership of Frontline Professionals [Faglig Ledelse]. Workshop for the group of Directors and Deputy Directors of Social Services in the Danish Regions, 21 Nov 2022
- Forms of Knowledge in Social Work [Vidensformer i social arbejde]. Annual Teacher’s Seminar, Continuing Social Work Education, Copenhagen University College, 4 Nov 2022
- Leadership of Frontline Professionals [Faglig ledelse]. Workshop for Frontline Managers [Afdelingsledere], Citizen Service Center for Disabilities, City of Copenhagen, 21 Sep 2022