Institut for Organisation

Kirstine Zinck

Kontor: KIL/14.A-3.93
, Mobil:

My research attends to the organizational, practical, and ethical implications of recent transformations of the public sector. In particular, I investigate the assumptions and constitutive effects of quality and safety reforms in the healthcare sector with a view to changes in concrete work practices, core tasks, and discretionary abilities of healthcare professionals. In my book Organizing Patient Safety: Failsafe Fantasies and Pragmatic Practices (2018, Palgrave), I inquire into the international preoccupation with patient safety and the faith in the possibility of creating failsafe organizations through system-improvements.

Recent research projects include an investigation of safety and emergency organization in healthcare during Covid-19; an examination of medical professionalism from an ‘ethics of office’ perspective (supported by the Velux Foundation); and an ethnographic investigation into the introduction of clinical pathways in cancer treatment with specific attention to reconfigurations of clinical practice and medical reasoning (supported by the Danish Cancer Society). Conceptually, I combine an engagement with American pragmatism, primarily John Dewey, with a wider interest in practical philosophy, classic organization theory, and medical sociology.

Primære forskningsområder
  • Healthcare organization, clinical work, and medical reasoning
  • Safety and quality management
  • Organizational change and public sector reform   
  • Unintended effects of optimizing technology and standardization
  • Professional training, habituation, and discretion
  • Bureaucracy and ‘the bureaucratic ethos’
  • American pragmatism, classic organization theory, and medical sociology     
  • Philosophy of science, qualitative methodology, and ethnography


Link til denne hjemmeside
  • Change in Organizations, MSc in Business Administration and Psychology (Cand. Merc. Psyk.)
  • The Organization of Healthcare Innovation, MSc in Business Administration and Innovation in Health Care (IHC)
  • Introductory and Development module, Master of Public Governance, CBS Executive Master programme
  • Perspectives in Organizational Analysis, PhD Course, Doctoral School in Organisation and Management Studies, CBS
  • Research Design and Analysis, HD1, Graduate Diploma, CBS


Udvalgte publikationer


Publikationer sorteret efter:
Kirstine Zinck Pedersen; Anja Svejgaard Pors / Discretionary Responses in Frontline Encounters : Balancing Standardization with the Ethics of Office.
I: Journal of Public Administration Research and Theory, Vol. 33, Nr. 1, 1.2023, s. 80-93
Tidsskriftartikel > peer review
Trine Pallesen; Kirstine Zinck Pedersen / Model of Human Fallibility : Traveling Behavioral Assumptions in Public Governance.
I: Perspectives on Public Management and Governance, 1.4.2023
Tidsskriftartikel > peer review
Dane Pflueger; Kirstine Zinck Pedersen / Assembling Homo Qualitus : Accounting for Quality in the UK National Health Service.
I: European Accounting Review, 1.3.2022
Tidsskriftartikel > peer review
Kirstine Zinck Pedersen / Practices of Certitude : The Defiance of Clinical Uncertainty in Healthcare Organization.
Paper presented at 38th EGOS Colloquium 2022, 2022
Anne Mette Møller; Kirstine Zinck Pedersen; Anja Svejgaard Pors / The Bureaucratic Ethos in Street-Level Work : Revitalizing Weber’s Ethics of Office.
I: Perspectives on Public Management and Governance, Vol. 5, Nr. 2, 6.2022, s. 151-163
Tidsskriftartikel > peer review
Kirstine Zinck Pedersen / The Public Encounter and the Ethics of Public Office
I: The Politics of the Public Encounter: What Happens When Citizens Meet the State. . red. /Peter Hube. Cheltenham : Edward Elgar Publishing 2022, s. 333-351
Bidrag til bog/antologi > peer review
Kirstine Zinck Pedersen; Jessica Mesman / A Transactional Approach to Patient Safety : Understanding Safe Care as a Collaborative Accomplishment.
I: Journal of Interprofessional Care, Vol. 35, Nr. 4, 7.2021, s. 503-513
Tidsskriftartikel > peer review
Kirstine Zinck Pedersen; Paul du Gay / COVID-19 and the Flexibility of the Bureaucratic Ethos
I: Organising Care in a Time of Covid-19: Implications for Leadership, Governance and Policy. . red. /Justin Waring; Jean-Louis Denis; Anne Reff Pedersen; Tim Tenbensel. Cham : Palgrave Macmillan 2021, s. 99-120 (Organizational Behaviour in Healthcare)
Bidrag til bog/antologi > peer review
Kirstine Zinck Pedersen / Economic Responsibilization of the Medical Profession : A History of Office-based Accountability in Danish Healthcare.
Abstract from 15th Conference of the European Sociological Association. ESA 2021, 2021
Konferenceabstrakt til konference
Kirstine Zinck Pedersen / Organisering af patientsikkerhed under covid-19 : Risikomanageres erfaringer.
I: Kvalitet og patientsikkerhed under covid 19: Bind 1. Håb er ikke en strategi. . red. /Inge Kristensen; Mickael Bech; Nanna Kure-Biegel; Jan Mainz. Frederiksberg : Dansk Selskab for Patientsikkerhed 2021, s. 190-201 (Kvalitet og patientsikkerhed under covid-19, Vol. 1)
Bidrag til bog/antologi
Flere resultater ...(i alt 42 )
Master of Health, Copenhagen University (one lecture á 3 hours per semester (twice per year)

Foredrag 'Nyt om læring'. Temadag om patientsikkerhed. Region Sjælland, Det Nære Sundhedsvæsen (September 2022)
Foredrag 'Organisering af patientsikkerhedsarbejdet', Den Regionale Patientsikkerhedskonference, Region Midtjylland (juni 2022)

Master of Public Health, Copenhagen University
Master of Public Health, Copenhagen University
No outside activities to report
No outside activities to report