mmicmarktg

Department of Marketing

Milena
Micevski
Associate professor
,
PHD


Room: SOL/C3.03
Tel:
+4538152161
E-mail: mmic.marktg@cbs.dk
mm
Presentation

Dr. Milena Micevski holds a PhD in Marketing Strategy from Loughborough University, UK.  She is currently an Associate Professor at the Department of Marketing at Copenhagen Business School (CBS), Denmark. In addition, she is a Member of the B2B Marketing Research Cluster and Marketing Ethics Research Cluster at CBS. She is also an Associate editor at Business Ethics, the Environment & Responsibility. Milena serves an ad-hoc reviewer for a number of influential international academic journals (e.g., Journal of Business Ethics, Journal of Business Research, Industrial Marketing Management) and international academic conferences (e.g., American Marketing Association Conference, European Marketing Academy Conference). Prior to joining CBS in 2021, she held academic positions at the University of Vienna and Loughborough University. She also worked as an external lecturer at various Universities in Austria and UK.

Milena Micevski’s research lies within the areas of B2B Sales Management, Retail and Service frontline employee management, the role of stereotyping, identification, ethics and emotions in consumer decision-making. Her work appeared in internationally renowned journals such as the Journal of Business Ethics, Journal of International Marketing, Journal of Travel Research, Industrial marketing management, International Marketing Review and Journal of Business Research among others. Her PhD thesis, entitled “Marketing and Sales Interface Flexibility: A Social Exchange Theory Perspective”, won the top prize of “Best Doctoral Idea” at the Academy of Marketing Science (AMS) Doctoral Consortium in Rheims, France in 2011. Her paper, “Firm Innovativeness and Export Performance: Environmental, Networking, and Structural Contingencies”, was nominated for the 2019 prestigious Hans B. Thorelli Award. Prior to joining academia, Milena Micevski has a vast industry experience in both large, global (e.g. L'Oréal) and small, family-owned (e.g. Nikotex Carpets) companies.

Link to this homepage
www.cbs.dk/en/staff/mmicmarktg
Publications sorted by:
2025
Milena Micevski; Steve Quarrie; Matthew Gorton; Ana Bogdanović; Barbara Tocco; Daniela Micu; Seidi Suurmets / Horticultural Innovations in Soil-friendly Practices to Ensure a Sustainable Future : Project Manual For Hort2theFuture: Including Gender and Ethical Action Plans.
: Copenhagen Business School, CBS 2025, 63 p.
Report > peer review
Matteo Balboni; Sylvia von Wallpach; Milena Micevski; Anna-Bertha Heeris Christensen / Unveiling Brand Silence : Consumer Expectations and Interpretations in the Era of Brand Activism.
Abstract from 5th Brand Meaning Research Network Workshop, 2025
Conference abstract for conference > peer review
Dario Miocevic; Milena Micevski; Nina Michaelidou / Wanderlust and Local Choices : Unveiling Digital Nomads’ Preference for Local Brands through Emotion, Countryphilia, and Identity.
In: International Marketing Review, 4.6.2025
Journal article > peer review
2024
Nora Ramadan; Mohamed Sobhy Temerak; Jelena Filipovic; Milena Micevski / Examining the Sensemaking Process of Economically Vulnerable Groups in the Sharing Economy Context
In: Proceedings of the First International Conference on Sharing Economy and Contemporary Business Models: Theory and Practice. . ed. /Milica Maričić; Veljko Jeremić; Nikola Zornić. Belgrade : Faculty of Organizational Sciences, University of Belgrade 2024, p. 184
Conference abstract in proceedings > peer review
Daniela Micu; Milena Micevski / Horticultural Innovations in Soil-friendly Practices to Ensure a Sustainable Future : Data Management Plan.
Frederiksberg : Copenhagen Business School, CBS 2024, 33 p.
Report > peer review
Mohamed Sobhy Temerak; Milena Micevski; Selma Kadic-Maglajlic; Zoran Latinovic / Nuances of Sales–service Ambidexterity Across Varied Sales Job Types
In: British Journal of Management, Vol. 35, No. 4, 10.2024, p. 1994-2010
Journal article > peer review
Ilona Szöcs; Milena Micevski; Selma Kadic-Maglajlic / The Impact of Salespeople Stereotypes on Behavior : The Role of Customer Orientation and Customer Types.
Abstract from Academy of Marketing Science World Marketing Congress 2024, 2024
Conference abstract for conference > peer review
Selma Kadic-Maglajlic; Milena Micevski; Maja Arslanagić-Kalajdžić; Mohamed Sobhy Temerak; Nick Lee / Unravelling the Dynamics of Customer Attachment to Service Firms and Frontline Employees
In: 2024 AMA Summer Academic Conference. Proceedings: Reconnecting with Humanity: Marketing’s Role in Promoting Responsible Technology While Serving People . . ed. /Sertan Kabadayi; Myla Bui; Lauren S. Grewal. Chicago : American Marketing Association 2024, 3 p., p. 610-612 (AMA Academic Conference Proceedings, Vol. 35)
Conference abstract in proceedings > peer review
2023
Mohamed Sobhy Temerak; Milena Micevski; Selma Kadic-Maglajlic; Zoran Latinovic / All Salespeople are (not) Created Equal : Customers’ Views on a Creator, a Getter, and a Taker.
Abstract from AMS 2023 Annual Conference, 2023
Conference abstract for conference > peer review
Stefan Markovic (Editor) ; Adam Lindgreen (Editor) ; Nikolina Koporcic (Editor) ; Milena Micevski (Editor) / Approaches to Corporate Social Responsibility : Knowledge, Values, and Actions.
New York, NY : Routledge 2023, 314 p. (Routledge Studies in Business Ethics)
Anthology > peer review
More results... (total 48 results)
Research Projects
Outside activities
  • Academic advisor for the Marketing Lab (CBS student association)