Department of Digitalization

Kim Normann

Room: HOW/60-2.11

Professor Kim Normann Andersen is Study Program Director for the IT-focused bachelor and master programs at CBS. He holds a Ph.D. in Political Science from Copenhagen University. His research focuses on implementation and impacts of technologies in government such as robots, online communication, self service, social media. He has been visiting scholar in Asia, USA, and Europe and involved a number of EU and EU-Asia projects. He has been appointed to various international and national committees within open document standards and large scale IT projects.


Primary research areas
  • eHealth Technologies and Management
  • eGovernment Implementation and Impacts
  • Robots and the Management Response
  • Social Media in Government
  • Implementation of Large Scale IT Projects
Curriculum Vitae
Social media
Link to this homepage
  • Robots (management challenges - industry, service, social robots, software robots)
  • eHealth (online consultations between doctors and patients, online health communities)
  • Large scale IT projects in public sector
  • In particular I am interested in projects/ thesis with an international dimension (key focus: Germany, S. Korea, Japan)
Publications sorted by:
Kenneth Kristensen; Kim Normann Andersen / C-suite Leadership of Digital Government
In: Digital Government: Research and Practice, Vol. 4, No. 1, 2023, p. 1-23
Journal article > peer review
Grażyna Paliwoda-Pękosz; Piotr Soja; Dariusz Dymek; Marius Rohde Johannessen; Lasse Berntzen; Tove Bøe; Kim Normann Andersen / Reconciling Multiple Stakeholders in University ICT Curricula Development : Preliminary Lessons Learned from Poland and Norway.
In: Information Systems Development, Organizational Aspects and Societal Trends (ISD2023 Proceedings). ed. /Alberto Rodrigues da Silva; Miguel Mira da Silva; Jacinto Estima; André Vasconcelos; Chris Barry; Michael Lang; Henry Linger; Christoph Schneider. 2023 (ISD Proceedings)
Article in proceedings > peer review
Katerina Mangaroska; Kim Normann Andersen; Grażyna Paliwoda-Pękosz; Piotr Soja; Paweł Konkol; Marius Rohde Johannesen; Lasse Berntzen / Skills of IT Graduates and Cross-border Mobility : Experiences from Norway and Poland.
In: AMCIS 2023 Proceedings. ed. /Paul Pavlou; Vishal Midha; Animesh Animesh; Traci Carte; Alexandre Graeml; Alanah Mitchell. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL) 2023
Article in proceedings > peer review
Soonhee Kim; Kim Normann Andersen; Jungwoo Lee / Platform Government in the Era of Smart Technology
In: Public Administration Review, Vol. 82, No. 2, 3.2022, p. 362-368
Journal article > peer review
Kim Normann Andersen / Smart Cities and the Response to Safety : Sustainability and Resilience in the Leading Digital Countries of South Korea and Denmark.
In: Smart City Top Agenda: Discovering the Future Agenda of Smart Cities, and Building Tomorrows City with Global Leadership. Anyang : Korean Agency for Infrastructure Technology Advancement 2021, p. 197-225
Book chapter > peer review
Kim Normann Andersen; Jungwoo Lee; Helle Zinner Henriksen / Digital Sclerosis? : Wind of Change for Government and the Employees.
In: Digital Government: Research and Practice, Vol. 1, No. 1, 2.2020
Journal article > peer review
Lasse Berntzen; Marius Rohde Johannesen ; Kim Normann Andersen / Forward Value Creation and Digital Government : Solving the Cost-Benefit Paradox?.
In: Electronic Governance and Open Society: Challenges in Eurasia 6th International Conference: Proceedings of the EGOSE 2019 St. Petersburg, Russia, November 13–14, 2019 . . ed. /Andrei Chugunov; Igor Khodachek; Yuri Misnikov; Dmitrii Trutnev. Cham : Springer 2020, p. 194-206 (Communications in Computer and Information Science, Vol. 1135)
Article in proceedings > peer review
Raquel Benbunan-Fich; Kevin C. Desouza; Kim Normann Andersen / IT-enabled Innovation in the Public Sector : Introduction to the Special Issue.
In: European Journal of Information Systems, Vol. 29, No. 4, 2020, 6 p., p. 323-328
Editorial > peer review
Aida Darmenova; Zhanl Mamykova; Kim Normann Andersen / Open Data Against All Odds : How Institutions Manage.
In: The Proceedings of the 21st Annual International Conference on Digital Government Research (DGO2020): Intelligent Government in the Intelligent Information Society. . ed. /Seok-Jin Eom; Jooho Lee. New York : Association for Computing Machinery 6.2020, p. 351-353
Article in proceedings > peer review
Evgeny Styrin; Kim Normann Andersen / Public Services Redesign and Provision : Government Platform Approach.
In: The Proceedings of the 21st Annual International Conference on Digital Government Research (DGO2020): Intelligent Government in the Intelligent Information Society. . ed. /Seok-Jin Eom; Jooho Lee. New York : Association for Computing Machinery 6.2020, p. 342-343
Article in proceedings > peer review
More results... (total 200 results)
Research Projects
Outside activities


  • Professor at USN Norway
  • Owner of Xtremit


  • Lecture for Dossier Danmark
  • Lecture for Danske Bank
  • Erhvervsstyrelsen: Evaluation of applications