Department of Digitalization

Kim Normann

Room: HOW/60-2.11

Professor Kim Normann Andersen is Study Program Director for the IT-focused bachelor and master programs at CBS. He holds a Ph.D. in Political Science from Copenhagen University. His research focuses on implementation and impacts of technologies in government such as robots, online communication, self service, social media. He has been visiting scholar in Asia, USA, and Europe and involved a number of EU and EU-Asia projects. He has been appointed to various international and national committees within open document standards and large scale IT projects.


Primary research areas
  • eHealth Technologies and Management
  • eGovernment Implementation and Impacts
  • Robots and the Management Response
  • Social Media in Government
  • Implementation of Large Scale IT Projects
Curriculum Vitae
Social media
Link to this homepage
  • Robots (management challenges - industry, service, social robots, software robots)
  • eHealth (online consultations between doctors and patients, online health communities)
  • Large scale IT projects in public sector
  • In particular I am interested in projects/ thesis with an international dimension (key focus: Germany, S. Korea, Japan)
Publications sorted by:
Kim Normann Andersen / Alle mand til kamp! Kæmp, også når det er svært!
In: Forskerbidrag til Ledelseskommissionen. ed. /Caroline Burchardt. København : Ledelseskommissionen 2017, p. 4-9
Report chapter
Torkil Clemmensen; Jeppe Agger Nielsen; Kim Normann Andersen / Service Robots : Interpretive Flexibility or Physical Appropriation?.
Abstract from ECCE 2017 - European Conference on Cognitive Ergonomics, 2017
Conference abstract for conference
Lester Allan Lasrado; Ravi Vatrapu; Kim Normann Andersen / A Methodological Demonstration of Set-theoretical Approach to Social Media Maturity Models Using Necessary Condition Analysis
In: PACIS 2016 Proceedings. ed. /Patrick Y.K. Chau; She-I Chang. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL) 2016
Article in proceedings > peer review
Lester Lasrado; Ravi Vatrapu; Kim Normann Andersen / A Set Theoretical Approach to Maturity Models : Guidelines and Demonstration.
In: ICIS 2016 ProceedingsAtlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL) 2016, p. 20 (Proceedings of the International Conference on Information Systems, Vol. 37)
Article in proceedings > peer review
Andreas Møller Jørgensen; Kim Normann Andersen / Navigating Troubled Waters : Bringing the E-Democratic Ship into Safe Harbour?.
In: Transforming Government, Vol. 10, No. 4, 2016, p. 591-604
Journal article > peer review
Jeppe Agger Nielsen; Kim Normann Andersen; Anne Sigh / Robots Conquering Local Government Services : A Case Study of Eldercare in Denmark .
In: Information Polity, Vol. 21, No. 2, 2016, p. 139-151
Journal article > peer review
Jeppe Agger Nielsen; Kim Normann Andersen; James N. Danziger / The Power Reinforcement Framework Revisited : Mobile Technology and Management Control in Home Care.
In: Information, Communication & Society, Vol. 19, No. 2, 2016, p. 160-177
Journal article > peer review
Lester Allan Lasrado; Ravi Vatrapu; Kim Normann Andersen / Maturity Models Development in IS Research : A Literature Review.
In: IRIS: Selected Papers of the Information Systems Research Seminar in Scandinavia, Vol. 6, The 38th Information Systems Research Seminar in Scandinavia. IRIS 2015, 2015, 64 p.
Conference article in journal > peer review
Anne Sigh; Jeppe Nielsen; Kim Normann Andersen / Robotter ad nye veje i Billund : Robotstøvsugernes indtog i ældreplejen.
In: Det aldrende samfund: Udfordring og nye muligheder. . ed. /Per H. Jensen; Tine Rostgaard. Frederiksberg : Frydenlund Academic 2015, p. 270-287 (Ældre og Samfund)
Book chapter > peer review
Kim Normann Andersen; Jan Damsgaard / Analysemodel til segmentering af digitale virksomheder : Analyseopgave for Erhvervsstyrelsen.
Frederiksberg : Department of IT Management. CBS 2014, 16 p.
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