PhD defence: Elham Shafiei Gol

Crowdwork is a sociotechnical phenomenon that has the capacity to transform the way in which work is organized and contributes to an organization’s value. Crowdwork contributes to innovation, augments strategic competitive advantage, and reduces costs of labor by providing organizations with flexible access to a substantial pool of skillful workers who can be hired on a temporary basis. This thesis contributes to a better understanding of the crowdwork phenomenon by identifying and describing three different crowdwork arrangements that add value to job providers: the platform-centric arrangement, actor-centric arrangement, and organization-centric arrangement. Eliciting these arrangements advances the theoretical and practical knowledge on governance frameworks of work organization of creative crowdwork and how they add value for job providers and, in particular, large organizations.
 

Primary Supervisor:
Professor Michel Avital
Department of Digitalization
Copenhagen Business School
 
Secondary Supervisor:
Associate professor Mari-Klara Stein
Department of Digitalization
Copenhagen Business School
 
Assessment Committee:
Associate professor Xiao Xiao (Chair)
Department of Digitalization
Copenhagen Business school
 
Professor Magnus Mähring
Department of Entrepreneurship, Innovation and Technology
Stockholm School of Economics
 
Assistant professor Ivo Blohm
institute for Information Management
University of St. Gallen
 
Thesis:


The thesis will be available from research.cbs.dk
*Please note in connection with the online defence that the microphone and camera of all spectators must be turned off!