Department of IT Management

Ph.d., cand.psych.

Room: HOW/60-4.11
Research directories and social medias
Primary research areas
  • Human-computer interaction
  • Design psychology
  • Human work interaction design
  • Cultural usability and user experience
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Torkil Clemmensen is a professor with special duties in Human-Computer Interaction at the Department of IT Management, Copenhagen Business School, Denmark. His interest is in psychology as a science of design, including human work interaction design. 
As chair of International Federation of Information Processing, Working Group 13.6 on Human Work Interaction Design (HWID) 2008-2014, he co-organizes a series of international working conferences on work analysis and usability/user experiences in organisational, human, social and cultural contexts.
He received grants from the Danish Research Agency for Independent Research and the Danish Advanced Technology Foundation.
His PhD is in psychology, University of Copenhagen.
  • Interaction design, social informatics, digital analysis of qulitative data

PhD supervisor: Qingxin Shi 2006-2009 (primary), Hanne Sørum 2007 – (secondary), Ather Nawaz 2009 - (primary), Gitte Skou Petersen 2010 - (primary), Bijan Aryana 2009 – (secondary). PhD thesis assessments: Nikolaus Theodoros Korfiatis (2009) (chair), Minna Kamppuri (2011). Rob Veitch, (2013, chair), and Elina Eriksson, (2013).

I usually supervise 4-5 master thesis per year, in particular about the following topics.

  • User Experience and usability of complex systems
  • The combination of work analysis and interaction design
  • Culture and Human-computer interaction


Selected publications
  • Clemmensen, T. (2012). Usability problem identification in culturally diverse settings. Information Systems Journal, 22(2), 151-175.
  • Clemmensen, T. (2011). Designing a Simple Folder Structure for a Complex Domain. Human Technology, 7 (3), 216-249. 
  • Katre, D. S., Orngreen, R., Yammiyavar, P. G., & Clemmensen, T. (Eds.). (2010). Human Work Interaction Design: Usability in Social, Cultural and Organizational Contexts. (Vol. 316). Hamburg: Springer.
  • Clemmensen, T., Hertzum, M., Hornbæk, K. A. S., Shi, Q., & Yammiyavar, P. (2009). Cultural Cognition in Usability Evaluation. Interacting with Computers, 21(3), 212-220.
  • Clemmensen, T. (2004). Four approaches to user modelling - a qualitative research interview study of HCI professionals' practice. Interacting with Computers, 16(4), 799-829. 
Ying Wang; Chee-Wee Tan; Torkil Clemmensen / Do You Get Better User Experiences When You Customize Your Smartphone? : An Experiment with Objects and Behavior-based Beliefs and Attitudes.
In: ECIS 2016 ProceedingsAtlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL) 2016 (Proceedings / European Conference on Information Systems (ECIS))
Article in proceedings
Torkil Clemmensen; Victor Kaptelinin; Bonnie Nardi / Making HCI Theory Work : An Analysis of the Use of Activity Theory in HCI Research.
In: Behaviour and Information Technology, Vol. 35, No. 8, 2016, p. 608-627
Journal article
Ashok Sivaji; Torkil Clemmensen; Søren Feodor Nielsen / Comparison of CTA and Textual Feedback in Usability Testing for Malaysian Users
Paper presented at The ACM Conference on Human Factors in Computing Systems. CHI 2015, 2015
José Abdelnour-Nocera; Chris Csikszentmihályi; Torkil Clemmensen; Christian Sturm / Design, Innovation and Respect in the Global South
In: Human-Computer Interaction - INTERACT 2015. ed. /Julio Abascal; Simone Barbosa; Mirko Fetter; Tom Gross; Philippe Palanque; Marco Winckler. Cham : Springer 2015, p. 630-632 (Lecture Notes in Computer Science, Vol. 9299)
Article in proceedings
Torkil Clemmensen / Four Principles for Selecting HCI Research Questions
Paper presented at The ACM Conference on Human Factors in Computing Systems. CHI 2015, 2015
Frederica Gonçalves ; Pedro Campos; Torkil Clemmensen / Human Work Interaction Design : An Overview.
In: Human Work Interaction Design. Work Analysis and Interaction Design Methods for Pervasive and Smart Workplaces : 4th IFIP 13.6 Working Conference, HWID 2015, London, UK, June 25-26, 2015. . ed. /José Nocera; Barbara Barricelli; Arminda Lopes; Pedro Campos; Torkil Clemmensen . Berlin : Springer 2015, p. 3-19 (IFIP AICT - Advances in Information and Communication technology, Vol. 468)
Article in proceedings
Frederica Gonçalves; Pedro Campos; Torkil Clemmensen / Human Work Interaction Design : An Overview.
In: Human Work Interaction Design 2015 (HWID 2015) : Working Conference. . ed. /José Abdelnour Nocera; Pedro Campos; Torkil Clemmensen; Arminda Lopes; Barbara Rita Barricelli. London : University of West London 2015
Article in proceedings
Arminda Lopes (Editor) ; Barbara Rita Barricelli (Editor) ; José Abdelnour-Nocera (Editor) ; Pedro Campos (Editor) ; Torkil Clemmensen (Editor) / Human Work Interaction Design 2015 (HWID 2015) : Working Conference .
London : University of West London 2015, 166 p.
Effie Lai-Chong Law; Chaklam Silpasuwanchai; Xiangshi Ren; Jeffrey Bardzell; Torkil Clemmensen; Yan Liu / Leveraging and Integrating Eastern and Western Insights for Human Engagement Studies in HCI
In: Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems. ed. /Andy Cockburn; Janna McGrenere. New York : Association for Computing Machinery 2015, p. 2433-2436
Article in proceedings
Torkil Clemmensen / The Form of HWID Theory
In: Interact 2015 Adjunct Proceedings: 15th IFIP TC.13 International Conference on Human-Computer Interaction. . ed. /Christoph Beckmann; Tom Gross. Bamberg : University of Bamberg Press 2015, p. 171-179 (Schriften aus der Fakultät Wirtschaftsinformatik und Angewandte Informatik der Otto-Friedrich-Universität Bamberg, Vol. 22)
Article in proceedings
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