Talk by Paul Leonardi. Visible: Spying, Eavesdropping, and Innovation in the Digital Age
New technologies are making people’s work increasing visible.
Through the use of communal data repositories people can see what work their coworkers are doing and through the use of social networking sites people can see with whom those coworkers communicate. This increasing visibility of work and communication has a variety of effects – both positive and negative – on innovation.
Through a series of studies of automotive engineers, mobile app designers, bankers, and telecommunications professionals, I build a theory of communication visibility that helps to explain how the increasing social transparency of the workplace is changing organizations and the lives of those who work in them.
Copenhagen Business School
Solbjerg Plads 3