Department of Digitalization

Endowed Professor of Digitalization

Room: HOW/60-2.01c
+45 4185 2140
E-mail: rk.digi@cbs.dk
Robert Kauffman

Robert J. Kauffman is Endowed Professor of Digitalization at the Copenhagen Business School, Department of Digitalization. In 2018, he held the Otto Mønsted Distinguished Visiting Faculty Fellowship. He currently conducts research on: FinTech innovations, start-ups, business processes and models; financial services and financial firms; technology innovation, process disruption and industry transformation; econometrics, ­data analytics, and causal inference;  mobile telephony, and cyber-physical tracking; digital entertainment and telecom services; airline industry, tech innovation and digital ecosystems; economics and technology; cloud computing, IT outsourcing and pricing; and energy, resources, hazardous waste, and sustainability management. Kauffman received his M.S. (Systems Science) and Ph.D. (Industrial Administration) from the Tepper School of Business, Carnegie Mellon University; his M.A. from Cornell University (East Asian Studies); and his B.A. from the University of Colorado, Boulder (Psychology, East Asian Studies, Chinese Language). 

He previously served at Singapore Management University (2011-present) as a Professor of Information Systems and Management, Associate Dean of the Faculty, Associate Dean of Research, and Co-Director of the Living Analytics Research Centre (LARC), as well as holder of the Lee Kuan Yew Faculty Fellowship for Research Excellence. He is currently an Emeritus Professor there. He spent six years as Principal Investigator for LARC’s Citibank Singapore’s retail banking data analytics, and for Starhub Singapore’s digital entertainment and mobile telephony projects in LARC within a larger S$26 million research funding package. Prior, he was the W.P. Carey Chair and Professor of Information Systems at the W.P. Carey School of Business, Arizona State University (2007-2011), and as Professor and Associate Professor, as well as Department Chair (Information and Decision Sciences) and Center Director (MIS Research Center) at the Carlson School of Management of the University of Minnesota (1994-2007). He also visited the Tuck School of Business, Dartmouth College, the Simon Business School of the University of Rochester, and Economic Research at the Philadelphia Federal Reserve Bank. He began his university career at the Stern School of Business, New York University, where he held the positions of Assistant and Associate Professor (1988-1994). 

His research has been published in leading peer-reviewed journals around the world – for which he served on their editorial boards or in leadership roles – representing a number of different disciplines, issues, research settings and methodologies. They include: Management Science, Information Systems Research, MIS Quarterly, Journal of Management Information Systems, Decision Support Systems, Information Technology and Management, Information and Management, Journal of Strategic Information Systems, Electronic Commerce Research and Applications, International Journal of Electronic Commerce, Electronic Markets, and others in Information Systems. His other publications have been more interdisciplinary, appearing in Economics (Review of Economics and Statistics; Managerial and Decision Economics), Organization Studies (Organization Science; Technology Forecasting and Social Change; International Journal of Business Excellence), Computer Science (IEEE Transactions on Software Engineering; Communications of the ACM), Finance (Financial Innovation), Engineering (IEEE Transactions on Engineering Management), Waste and Energy Management (Resources, Conservation and Recycling; Energy Policy), Geography (Applied Geography), and Hotel and Tourism Management (Cornell Hospitality Quarterly).

He has recently ranked around 20th in the IS discipline in terms of an h-index score for citations of 69 and is ranked 9th  among Danish research scientists. He also has guided more than 40 Ph.D. students toward their doctoral degree and Ph.D. thesis research. He served in the International Conference on Information Systems (ICIS) Doctoral Consortium three times, as well as in similar meetings in other professional society settings. He has also been a frequent Best Research Award winner (IEEE Engineering Society, Association for Information Systems, INFORMS) at various conferences (ICIS, HICSS, CSWIM) and has many times been a keynote speaker in academic and industry research and technology innovation events. 

He also has served as Editor in Chief of Elsevier’s journal, Electronic Commerce Research and Applications, where he grew the annual number of submissions from ~150 to ~750 over a ten-year period, which finished as of early 2020. His term went from 2009-2020. He also served as Policy Committee Chair for MIS Quarterly at the University of Minnesota in the early 2000s and has been a frequent Guest Editor and contributor of many special issues at various journals. He also co-authored the 50th anniversary research commentary article on the IS discipline for Management Science in the mid-1990s. He is currently working to complete a new book on ‘The Cashless Society’ (MIT Press).

Primary research areas
  • Economics of IS, technology and digital markets
  • Technology innovation, process disruption, sector transformation, and information strategy
  • Technology-based business models and data analytics
  • Fintech innovation, and financial services, markets and technologies
  • Pricing, consumer behavior, marketing and technology
  • Valuation of tech investments
  • IT services, cloud computing and IT outsourcing
  • Policy analytics for energy conservation, hazardous waste recycling and environmental sustainability
  • Research methods for large data sets in empirical research, with experiments, field studies and causal inference
  • Interdisciplinary research (IS, Marketing, Economics, Econometrics, Statistics, CS, Engineering Management, Waste Recycling and Energy Management, Geography)
Link to this homepage
  • Fintech Foundations for Finance (Masters level elective)

Within any of the area noted in my research areas, as well as related issues beyond them

Other teaching activities

Office hours:
Thursday, 10:45-12:45.

Other activities:
Click here to see Robert's other teaching activities

Selected publications

Academic articles

  • Kauffman, R.J., Naldi, M. Research Directions for Sharing Economy Issues. Electronic  Commerce Research and Applications, 2020, 100973.
  • Shang, R.D., Kauffman, R.J., Huang, J., Yang, Y. Client Risk Informedness in Brokered Cloud Services: An Experimental Pricing Study. Electronic Commerce Research and Applications, 39, 2020, 100893.
  • Lim-Wavde, K., Kauffman, R.J., Kam, T.S., Dawson, G.S. Do Grant Funding and Pro-Environmental Spillovers Influence Household Hazardous Waste Collection? Applied Geography, 109, 2019, 102032.
  • Kathuria, A., Mann, A., Khuntia, J., Saldanha, T., Kauffman, R.J. A Strategic Value Appropriation Path for Cloud Computing. Journal of Management Information Systems, 35, 3, 2018, 740-775.
  • Lim-Wavde, K., Zhai, H., Kauffman, R.J., Rubin, E. Assessing carbon pollution standards: Electric power generation pathways and their water impacts. Energy Policy, 123, 2018, 714-733. 
  • Hoang, A.P., Kauffman, R.J. Content sampling, household informedness and the consumption of digital information goods. Journal of Management Information Systems, 35, 2, 2018, 575-609.
  • Gomber, P., Kauffman, R.J., Parker, C., Weber, B.W. On the Fintech Revolution: Interpreting the forces of innovation, disruption, and transformation in financial services. Journal of Management Information Systems, 35, 1, 2018, 220-265.
  • Kauffman, R.J., Kim, K., Lee, S.Y.T., Hoang, A.P., Ren, J. Combining machine-based and econometrics methods for policy analytics insights. Electronic Commerce Research and Applications, 25, 2017, 115-140.
  • Clemons, E.K., Dewan, R.M., Kauffman, R.J., Weber, T.A. Understanding the Information-Based Transformation of Strategy and Society. Journal of Management Information Systems, 34, 2, Fall 2017, 425-456.

Practitioner articles

  • Lim-Wavde, K., Kauffman, R.J. Big data for climate action: The paradox of citizen informedness. Empower Magazine, National Environmental Agency, Singapore, 2018, 60-63.
  • Gomber, P., Kauffman, R.J., Parker, C., Weber, B.W. Navigating the fintech innovation landscape with a customer-market-competition matrix. LSE Business Review, June 2018.
  • Lim-Wavde, K., Kauffman, R.J. Global garbage cans: Toward better household hazardous waste management in developing countries in Asia. Asian Management Insights, 4, July 2017.
  • Miller, S., Wang, Q., Kauffman, R.J. Are the tradeoffs for reducing cross-border cybercrime manageable? Brink – The Edge of Risk, Asia, March 28, 2017.
Publications sorted by:
Paul Griffin; Michael Boguslavsky; Junye Huang; Robert J. Kauffman; Brian R. Tan / Quantum Computing : Computational Excellence for Society 5.0.
In: Data Science and Innovations for Intelligent Systems: Computational Excellence and Society 5.0. . ed. /Kavita Taneja; Harmunish Taneja; Kuldeep Kumar; Arvind Selwal; Eng Leih Ouh. Boca Rota : CRC Press 2022, p. 1-32 (Demystifying Technologies for Computational Excellence: Moving Towards Society 5.0)
Book chapter > peer review
Kim Kwansoo; Sang-Yong Tom Lee; Robert J. Kauffman / Social Sentiment and Stock Trading via Mobile Phones
San Diego, USA : Association for Information Systems 2022, 11 p.
Working paper
Robert J. Kauffman; Thomas A. Weber / Special Section : Reevaluating Markets for Information.
In: Journal of Management Information Systems, Vol. 39, No. 3, 2022, 10 p., p. 824-833
Dennis Ng; Robert J. Kauffman; Paul Griffin; Jonas Hedman / Can We Classify Cashless Payment Solution Implementations at the Country Level?
In: Electronic Commerce Research and Applications, Vol. 46, 3.2021
Journal article > peer review
Michael Wessel; Rob Gleasure; Robert J. Kauffman / Creators and Backers in Rewards-based Crowdfunding : Will Incentive Misalignment Affect Kickstarter’s Sustainability?.
In: Proceedings of the 54th Hawaii International Conference on System SciencesHonolulu : Hawaii International Conference on System Sciences (HICSS) 2021, p. 6543-6552 (Proceedings of the Annual Hawaii International Conference on System Sciences)
Article in proceedings > peer review
Somnath Mazumdar; Thomas Jensen; Raghava Rao Mukkamala; Robert J. Kauffman; Jan Damsgaard / Do Blockchain and IoT Architecture Create Informedness to Support Provenance Tracking in the Product Lifecycle?
In: Proceedings of the 54th Hawaii International Conference on System SciencesHonolulu : Hawaii International Conference on System Sciences (HICSS) 2021, p. 1497-1506 (Proceedings of the Annual Hawaii International Conference on System Sciences)
Article in proceedings > peer review
Na Liu; Robert J. Kauffman / Enhancing Healthcare Professional and Caregiving Staff Informedness with Data Analytics for Chronic Disease Management
In: Information and Management, Vol. 58, No. 2, 3.2021
Journal article > peer review
Robert J. Kauffman; Thomas A. Weber / Introduction to the Minitrack on Strategy, Information, Technology, Economics, and Society (SITES)
In: Proceedings of the 54th Hawaii International Conference on System SciencesHonolulu : Hawaii International Conference on System Sciences (HICSS) The 54th Hawaii International Conference on System Sciences. HICSS 2021, 2021, p. 6502-6504 (Proceedings of the Annual Hawaii International Conference on System Sciences)
Preface/postscript > peer review
Kwansoo Kim; Sang-Yong Tom Lee; Robert J. Kauffman / Mobile Trader Informedness and Social Sentiment
Paper presented at 4th International FinTech, InsurTech & Blockchain Forum, 2021
Robert J. Kauffman; Thomas A. Weber / Special Section : Improving New Digital Market Mechanisms.
In: Journal of Management Information Systems, Vol. 38, No. 3, 2021, 5 p., p. 574-578
More results... (total 46 results)
Outside activities


  • No outside activities