Department of Digitalization

Endowed Professor of Digitalization

Room: HOW/60-2.01c
+45 4185 2140
E-mail: rk.digi@cbs.dk
Robert Kauffman

Robert J. Kauffman is Endowed Professor at the Copenhagen Business School, Department of Digitalization. In 2018, he held the Otto Mønsted Distinguished Visiting Faculty Fellowship. He currently conducts research on: FinTech Revolution and financial services; technology innovation, process disruption and industry transformation; econometrics, ­data analytics, mobile telephony, and cyber-physical tracking; digital entertainment and telecom services; airline industry, technology innovation and digital ecosystem; economics and technology; cloud computing, markets and pricing; and resources and sustainability management. Kauffman received his M.S. (Systems Science) and Ph.D. (Industrial Administration) from the Tepper School of Business, Carnegie Mellon University; his M.A. from Cornell University (East Asian Studies); and his B.A. from the University of Colorado, Boulder (Psychology, East Asian Studies, Chinese Language). 

He previously served at Singapore Management University (2011-2019) as a Professor of Information Systems and Management, Associate Dean of the Faculty, Associate Dean of Research, and Co-Director of the Living Analytics Research Centre (LARC), as well as holder of the Lee Kuan Yew Faculty Fellowship for Research Excellence. He spent six years as Principal Investigator for LARC’s Citibank Singapore’s retail banking data analytics, and for Starhub Singapore’s digital entertainment and mobile telephony projects in LARC within a larger S$26 million research funding package.  Prior, he was the W.P. Carey Chair and Professor of Information Systems at the W.P. Carey School of Business, Arizona State University (2007-2011), and as Professor and Associate Professor, as well as Department Chair (Information and Decision Sciences) and Center Director (MIS Research Center) at the Carlson School of Management of the University of Minnesota (1994-2007). He also visited the Tuck School of Business, Dartmouth College, the Simon Business School of the University of Rochester, and Economic Research at the Philadelphia Federal Reserve Bank. He began his university career at the Stern School of Business, New York University, where he held the positions of Assistant and Associate Professor (1988-1994). 

His research has been published in leading peer-reviewed journals around the world – many for which he served on the editorial board or in their leadership – representing a number of different disciplines, issues, research settings and methodologies. They include: Management Science, Information Systems Research, MIS Quarterly, Journal of Management Information Systems, Decision Support Systems, Information Technology and Management, Information and Management, Journal of Strategic Information Systems, Electronic Commerce Research and Applications, International Journal of Electronic Commerce, Electronic Markets, and others in Information Systems. His other publications have been more interdisciplinary, appearing in Economics (Review of Economics and Statistics; Managerial and Decision Economics), Organization Studies (Organization Science; Technology Forecasting and Social Change; International Journal of Business Excellence), Computer Science (IEEE Transactions on Software Engineering; Communications of the ACM), Finance (Financial Innovation), Engineering (IEEE Transactions on Engineering Management), Waste and Energy Management (Resources, Conservation and Recycling; Energy Policy), Geography (Applied Geography), and Hotel and Tourism Management (Cornell Hospitality Quarterly).

He has recently ranked around 20th in the IS discipline in terms of the h-index score for citations, and in 11th place among all Singapore research scientists. He also has guided more than 40 Ph.D. students toward their doctoral degree and Ph.D. thesis research. He served in the International Conference on Information Systems (ICIS) Doctoral Consortium three times, as well as in similar meetings in other professional society settings. He has also been a frequent best research award winner (IEEE Engineering Society, Association for Information Systems, INFORMS) at various conferences, and has been involved many times as a keynote speaker in academic and industry research and technology innovation events. 

He also has served as Editor in Chief of Elsevier’s journal, Electronic Commerce Research and Applications, where he grew the annual number of submissions from ~150 to ~750 over a ten-year period, which finished as of early 2020. He also served as Policy Committee Chair for MIS Quarterly at the University of Minnesota in the early 2000s, and has been a frequent Guest Editor and contributor of many special issues at various journal he also co-authored the 50th anniversary research commentary article on the IS discipline for Management Science in the mid-1990s.

Primary research areas
  • Economics of IS and technology
  • Technology and strategy
  • Technology-based business models and data analytics
  • Fintech innovation, and financial services, markets and technologies
  • Pricing, consumer behavior, marketing and technology
  • Valuation of technology investments
  • Digital business and electronic markets
  • IT services and cloud computing
  • Telecom services, mobile telephony, and digital entertainment
  • Policy analytics for waste recycling and environmental sustainability through community informedness
  • Research methods for large data sets in empirical research and experiments
  • Theory development
  • Interdisciplinary research (IS, Marketing, Economics, Econometrics, Statistics, CS, Engineering, Waste Recycling and Energy Management, Geography)
Link to this homepage
  • FinTech Foundations for Finance

Within the areas represented by my primary research interests

Other teaching activities

Office hours:
Thursday, 10:45-12:45.

Other activities:
Click here to see Robert's other teaching activities

Selected publications

Academic articles

  • Lim-Wavde, K., Zhai, H., Kauffman, R.J., Rubin, E. Assessing carbon pollution standards: Electric power generation pathways and their water impacts. Energy Policy, 123, 2018, 714-733. 
  • Hoang, A.P., Kauffman, R.J. Content sampling, household informedness and the consumption of digital information goods. Journal of Management Information Systems, 35, 2, 2018, 575-609.
  • Gomber, P., Kauffman, R.J., Parker, C., Weber, B.W. On the Fintech Revolution: Interpreting the forces of innovation, disruption, and transformation in financial services. Journal of Management Information Systems, 35, 1, 2018, 220-265.
  • Kauffman, R.J., Kim, K., Lee, S.Y.T., Hoang, A.P., Ren, J. Combining machine-based and econometrics methods for policy analytics insights. Electronic Commerce Research and Applications, 25, 2017, 115-140.

Practitioner articles

  • Lim-Wavde, K., Kauffman, R.J. Big data for climate action: The paradox of citizen informedness. Empower Magazine, National Environmental Agency, Singapore, September 2018, 60-63.
  • Gomber, P., Kauffman, R.J., Parker, C., Weber, B.W. Navigating the fintech innovation landscape with a customer-market-competition matrix. LSE Business Review, June 2018.
  • Lim-Wavde, K., Kauffman, R.J. Global garbage cans: Towards better household hazardous waste management in developing countries in Asia. Asian Management Insights, 4, July 2017.
  • Miller, S., Wang, Q., Kauffman, R.J. Are the tradeoffs for reducing cross-border cybercrime manageable? Brink – The Edge of Risk, Asia, March 28, 2017.
Publications sorted by:
David C. W. Phang; Kanliang Wang; Qiuhong Wang; Robert J. Kauffman; Maurizio Naldi / A 2020 Perspective on "How to Derive Causal Insights for Digital Commerce in China? A Research Commentary on Computational Social Science Methods"
In: Electronic Commerce Research and Applications, Vol. 41, No. May-June, 2020
Comment/debate > peer review
Richard Di Shang; Robert J. Kauffman / A 2020 Perspective on “Client Risk Informedness in Brokered Cloud Services : An Experimental Pricing Study”.
In: Electronic Commerce Research and Applications, Vol. 41, No. May-June, 2020
Comment/debate > peer review
Richard Shang; Robert J. Kauffman; Jianhui Huan; Yinping Yang / Client Risk Informedness in Brokered Cloud Services : An Experimental Pricing Study.
In: Electronic Commerce Research and Applications, Vol. 39, No. January-February, 2020
Journal article > peer review
Na Liu; Robert J. Kauffman / Enhancing Healthcare Professional and Caregiving Staff Informedness with Data Analytics for Chronic Disease Management
In: Information and Management, 16.5.2020
Journal article > peer review
Kai lI; Dan J. Kim; Karl R. Lang; Robert J. Kauffman; Maurizio Naldi / How Should We Understand the Digital Economy in Asia? : Critical Assessment and Research Agenda.
In: Electronic Commerce Research and Applications, 9.9.2020
Journal article > peer review
Robert J. Kauffman; Thomas A. Weber / Introduction to the Minitrack on Strategy, Information, Technology, Economics and Society (SITES)
In: Proceedings of the 53rd Hawaii International Conference on System SciencesHonolulu : Hawaii International Conference on System Sciences (HICSS) The 53rd Hawaii International Conference on System Sciences. HICSS 2020, 2020, p. 5972-5973 (Proceedings of the Annual Hawaii International Conference on System Sciences)
Preface/postscript > peer review
Robert J. Kauffman; Maurizio Naldi / Research Directions for Sharing Economy Issues
In: Electronic Commerce Research and Applications, Vol. 43, No. September–October, 2020
Journal article > peer review
Kustini Lim-Wavde; Robert J. Kauffman; Tin Seong Kam; Gregory S. Dawson / Do Grant Funding and Pro-environmental Spillovers Influence Household Hazardous Waste Collection?
In: Applied Geography, Vol. 109, 8.2019
Journal article > peer review
Robert J. Kauffman; Thomas A. Weber / Special Section : Social Influence and Networked Business Interaction.
In: Journal of Management Information Systems, Vol. 36, No. 4, 2019, 3 p., p. 1040-1042
Outside activities


  • No outside activities