Department of Digitalization

PhD fellow

Room: HOW/60-5.sal

Nicola Ens is a PhD fellow at the department of digitalization, Copenhagen Business School. She is an ethnographer who works at the intersections of technology, organization studies and sociology. She is broadly interested in alternative models of organization, in particular those with an ecological orientation, which promote on social and environmental betterment. Her PhD is based on an ethnography of fashion resellers and addresses systemic challenges in gendered platform labour. She has presented her work at top conferences including the European Group for Organisation Studies (EGOS) and the International Conference for Information System (ICIS).

Primary research areas
  • Digital transformation and the changing nature of work
  • The design of IT for decent work
  • Organizations and organizing in a digital world
  • Organizational ethnographies
  • Grounded theorizing in organizational contexts
Social media
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Nicola is currently not teaching but in the past has been involved in the following courses: 

  • Communication and Knowledge Management

  • Perspectives on E-business research 

  • Technology and organization in a digital world

  • Organization theory

  • Fundamentals of Information Systems

  • Digital Entrepreneurship



Thesis projects related to the digital transformation of work with a focus on qualitative methodologies. In particular, projects utilizing ethnographic approaches and grounded theory methodology are of interest. 

Publications sorted by:
Nicola Ens; Attila Marton / “Sure, I Saw Sales, but It Consumed Me” from Resilience to Erosion in the Digital Hustle Economy
In: New Media & Society, Vol. 26, No. 1, 1.2024, p. 71-90
Journal article > peer review
Nicola Ens; Mari-Klara Stein; Tina Blegind Jensen / Demystifying the Digital : A Case for Hybrid Ethnography in IS.
In: Cambridge Handbook of Qualitative Digital Research. ed. /Boyka Simeonova; Robert D. Galliers. Cambridge : Cambridge University Press 2023, p. 125-139
Book chapter > peer review
Nicola Ens; Philipp Hukal; Tina Blegind Jensen / Dynamics of Control on Digital Platforms
In: Information Systems Journal, Vol. 33, No. 4, 7.2023, p. 890-911
Journal article > peer review
Nicola Ens / Gendered Selling in the Platform Economy
Poster session presented at Politics and Ethics of Platform Labour, 2021, 1 p.
Nicola Ens / Tales of Hustling in the Digital Economy
Paper presented at The Hustle Economy, 2021
Nicola Ens; Attila Marton / Why not Side Hustle? : Fashion Reselling on Digital Labour Platforms.
Abstract from Nordic Science and Technology Studies Conference 2021, 2021
Conference abstract for conference
Nicola Ens; Attila Marton / Labours of Sharing : The Ecological Effects of Digital Labour Platforms.
Paper presented at 36th EGOS Colloquium 2020, 2020, p. 26
Paper > peer review
Nicola Ens / Shaming, Striving and Partying : Normative Control in Platform Work.
In: Proceedings of the 40th International Conference on Information Systems (ICIS). ed. /Helmut Krcmar; Jane Fedorowicz; Wai Fong Boh; Jan Marco Leimeister; Sunil Wattal. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL) 2019 (Proceedings of the International Conference on Information Systems)
Article in proceedings > peer review
Nicola Ens; Mari-Klara Stein; Tina Blegind Jensen / Decent Digital Work : Technology Affordances and Constraints.
In: Proceedings of the 39th International Conference on Information Systems (ICIS)Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL) 2018 (Proceedings of the International Conference on Information Systems)
Article in proceedings > peer review
Nicola Ens; Attila Marton / (Re)Constructing Disorder : A Dynamic View on Effortful Ambiguity.
Paper presented at The 33rd EGOS Colloquium 2017, 2017
Paper > peer review
Outside activities


  • No outside activities