Department of Digitalization

PhD fellow

Room: HOW/60-3.10

Nicola Ens is an early stage Ph.D. fellow at the Department of Digitalization. Nicola's project builds on a digital and proximal ethnographic study of platform resellers. Centrally the project aims to uncover the strategies workers in these spaces develop to manage their position, create infrastructures of technologies and to maintain congruence in their self and work.


Nicola previously worked a number of years in the fashion industry and was motivated by observing complexities arising at the intersection of organizational process and digital technologies to pursue her graduate degree at CBS in the field of organization and IT. As such her research has been primarily situated at the intersection of sociology of work, information systems and science and technology studies, with a common leitmotif of ethnographic investigations of work practice which enrich understanding of modern digitally-mediated working conditions.


Primary research areas
  • Digital transformation and the changing nature of work
  • The design of IT for decent work
  • Organizations and organizing in a digital world
  • Organizational ethnographies
  • Grounded theorizing in organizational contexts
Social media
Link to this homepage
  • Communication and Knowledge Management (BAIM)
  • Perspectives on E-business research (EBUSS)

Thesis projects related to the digital transformation of work with a focus on qualitative methodologies. In particular, projects utilizing ethnographic approaches and grounded theory methodology are of interest. 

Publications sorted by:
Nicola Ens / Shaming, Striving and Partying : Normative Control in Platform Work.
In: Proceedings of the 40th International Conference on Information Systems (ICIS). ed. /Helmut Krcmar; Jane Fedorowicz; Wai Fong Boh; Jan Marco Leimeister; Sunil Wattal. Atlanta, GA : AIS Electronic Library (AISeL) 2019 (Proceedings of the International Conference on Information Systems)
Article in proceedings > peer review
Nicola Ens; Mari-Klara Stein; Tina Blegind Jensen / Decent Digital Work : Technology Affordances and Constraints.
In: Proceedings of the 39th International Conference on Information Systems (ICIS)Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL) 2018 (Proceedings of the International Conference on Information Systems)
Article in proceedings > peer review
Nicola Ens; Attila Marton / (Re)Constructing Disorder : A Dynamic View on Effortful Ambiguity.
Paper presented at The 33rd EGOS Colloquium 2017, 2017
Paper > peer review
Outside activities


  • No outside activities