Department of Digitalization

  • Centre for Owner-Managed Businesses
Associate professor

Room: HOW/60-4.17

Mari-Klara Stein is an associate  professor at the department of Digitalization. For a number of years, she worked across Europe as an SAP consultant and a usability researcher, before undertaking her doctoral studies at Bentley University (USA). Mari-Klara’s research interests include the use and non-use of information systems in workplace settings, with a particular emphasis on work practices as well as the social, emotional and identity-related aspects of user experiences. She has published her work in top management and IS journals (e.g., MIS Quarterly, Journal of Management Studies, Journal of Information Technology, Information & Organization). Mari's MISQ paper (co-authored with three colleagues) received the European Research Paper of the Year award from CIONET - a leading community of IT executives in Europe, with over 5,000 members. Mari is also the recipient of the prestigious Association for Information Systems (AIS) Early Career Award.

Primary research areas
  • Digital transformation of work
  • Use and non-use of workplace IT
  • The role of emotions and identity in individual engagement with technology
Administrative tasks

Social media
Link to this homepage
  • Technology and Organization in a Digital World - MSc(IT)
  • Digital Work in the 21st Century (MSc level elective)
  • Post-implementation dynamics of IT in the workplace
  • Packaged software (e.g., ERP) implementations
  • Role of emotions in It implementations, adoption and use
  • Other related topics...
Other teaching activities

Selected publications
Publications sorted by:
Jason W. Burton; Mari Klara Stein; Tina Blegind Jensen / A Systematic Review of Algorithm Aversion in Augmented Decision Making
In: Journal of Behavioral Decision Making, Vol. 33, No. 2, 4.2020, p. 220-239
Review > peer review
Uri Gal; Tina Blegind Jensen; Mari-Klara Stein / Breaking the Vicious Cycle of Algorithmic Management : A Virtue Ethics Approach to People Analytics.
In: Information and Organization, Vol. 30, No. 2, 6.2020
Journal article > peer review
Elham Shafiei Gol; Mari-Klara Stein; Michel Avital / Crowdwork Platform Governance toward Organizational Value Creation
In: The Journal of Strategic Information Systems, Vol. 28, No. 2, 1.2.2019, p. 175-195
Review > peer review
Elham Shafiei Gol; Michel Avital; Mari-Klara Stein / Crowdwork Platforms : Juxtaposing Centralized and Decentralized Governance.
In: ECIS 2019 ProceedingsAtlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL) 2019 (Proceedings of the European Conference on Information Systems)
Article in proceedings > peer review
Mari-Klara Stein; Erica L. Wagner; Pamela Tierney; Sue Newell; Robert D. Galliers / Datification and the Pursuit of Meaningfulness in Work
In: Journal of Management Studies, Vol. 56, No. 3, 5.2019, p. 685-717
Journal article > peer review
Cathy Urquhart; Joe Nandhakumar; Mari-Klara Stein; Robert M. Davison; Catherine Griffiths; Monideepa Tarafdar; Dov Te'eni / What Makes a Top Ranked Journal : The Journey towards Great Journals in IS.
In: ECIS 2019 ProceedingsAtlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL) 2019 (Proceedings of the European Conference on Information Systems)
Article in proceedings > peer review
Nicola Ens; Mari-Klara Stein; Tina Blegind Jensen / Decent Digital Work : Technology Affordances and Constraints.
In: Proceedings of the 39th International Conference on Information Systems (ICIS)Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL) 2018 (Proceedings of the International Conference on Information Systems)
Article in proceedings > peer review
Ann-Louise Holten; Mari-Klara Stein; Tina Blegind Jensen; Anne Bøllingtoft; Hannah Regitze Jørgensen / Digital Leadership Development : A Teaching and Learning Model App'lied.
Abstract from The 18th European Academy of Management Conference (EURAM) 2018, 2018, p. 1
Conference abstract for conference > peer review
Robert D. Galliers; Mari-Klara Stein / Information Systems : To Be, or Not to Be, a Science? Is that the Question?.
In: Communications of the Association for Information Systems, Vol. 43, No. 1, 8.2018, p. 197-204
Comment/debate > peer review
Riitta Hekkala; Mari-Klara Stein; Matti Rossi / Metaphors in Managerial and Employee Sensemaking in an Information Systems Project
In: Information Systems Journal, Vol. 28, No. 1, 1.2018, p. 142-174
Journal article > peer review
More results... (total 38 results)
Academic Interests

Research Projects
Outside activities


  • CBS Master of  Business Development: Organizing for Digitalization
  • CBS Executive Summer School: Digital Transformation in Practice