Department of Digitalization

  • Centre for Owner-Managed Businesses
Associate professor

Room: HOW/60-4.17

Mari-Klara Stein is an associate  professor at the department of Digitalization. For a number of years, she worked across Europe as an SAP consultant and a usability researcher, before undertaking her doctoral studies at Bentley University (USA). Mari-Klara’s research is focused on the digital transformation of work, including emerging forms of digital work, such as platform work and crowdwork; implications of work digitalization on emotional well-being and work meaningfulness, and the consequences of datafication and algorithmic management in the workplace. She has published her work in top management and IS journals (e.g., MIS Quarterly, Journal of Management Studies, Journal of Information Technology, Information & Organization). Mari's MISQ paper (co-authored with three colleagues) received the European Research Paper of the Year award from CIONET - a leading community of IT executives in Europe, with over 5,000 members. Mari is also the recipient of the prestigious Association for Information Systems (AIS) Early Career Award. Mari is currently serving as an Associate Editor at MIS Quarterly and Senior Editor at Information & Organization.

Primary research areas
  • Digital transformation of work
  • Use and non-use of workplace IT
  • The role of emotions and identity in individual engagement with technology
Administrative tasks

Social media
Link to this homepage
  • Technology and Organization in a Digital World - MSc(IT)
  • Digital Work in the 21st Century (MSc level elective)

Master thesis supervision on the following topics:

  • Post-implementation dynamics of IT in the workplace
  • Digital transformation of work
  • Work digitalization and the emotional well-being of individuals
  • Other related topics...
Other teaching activities

Selected publications
Publications sorted by:
Mari-Klara Stein; Eric T.K. Lim; Chee-Wee Tan / Explaining Persistent Ineffectiveness in Professional Online Communities : Multilevel Tensions and Misguided Coping Strategies .
In: Journal of the Association for Information Systems, Vol. 23, No. 1, 2022, p. 372-400
Journal article > peer review
Riitta Hekkala; Mari-Klara Stein; Suprateek Sarker / Power and Conflict in Inter‐organisational Information Systems Development
In: Information Systems Journal, Vol. 32, No. 2, 3.2022, p. 440-468
Journal article > peer review
Tina Blegind Jensen; Mari-Klara Stein / Designing a Digital Workplace : Introducing Complementary Smart Work Elements.
In: Journal of Financial Transformation, Vol. 52, 2021, p. 42-53
Journal article > peer review
Andrew Burton-Jones; Mari-Klara Stein / Towards Scholarly Flourishing in the IS Field : Stories, Reflection, and Actions in an Emotional Time.
In: MIS Quarterly, Vol. 45, No. 3, 2021, 14 p., p. iii-xvi
Jason W. Burton; Mari Klara Stein; Tina Blegind Jensen / A Systematic Review of Algorithm Aversion in Augmented Decision Making
In: Journal of Behavioral Decision Making, Vol. 33, No. 2, 4.2020, p. 220-239
Review article > peer review
Uri Gal; Tina Blegind Jensen; Mari-Klara Stein / Breaking the Vicious Cycle of Algorithmic Management : A Virtue Ethics Approach to People Analytics.
In: Information and Organization, Vol. 30, No. 2, 6.2020
Journal article > peer review
João Baptista; Mari-Klara Stein; Stefan Klein; Mary Beth Watson-Manheim; Jungwoo Lee / Digital Work and Organisational Transformation : Emergent Digital/Human Work Configurations in Modern Organisations.
In: Journal of Strategic Information Systems, Vol. 29, No. 2, 6.2020
Journal article > peer review
João Baptista (Editor) ; Mari-Klara Stein (Editor) ; Stefan Klein (Editor) ; Mary Beth Watson-Manheim (Editor) ; Jungwoo Lee (Editor) / Strategic Perspectives on Digital Work and Organizational Transformation
Amsterdam : Elsevier 2020, 106 p. (Journal of Strategic Information Systems, No. 2, Vol. 29)
Anthology > peer review
Elham Shafiei Gol; Mari-Klara Stein; Michel Avital / Crowdwork Platform Governance toward Organizational Value Creation
In: The Journal of Strategic Information Systems, Vol. 28, No. 2, 2.2019, p. 175-195
Review article > peer review
Elham Shafiei Gol; Michel Avital; Mari-Klara Stein / Crowdwork Platforms : Juxtaposing Centralized and Decentralized Governance.
In: ECIS 2019 ProceedingsAtlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL) 2019 (Proceedings of the European Conference on Information Systems)
Article in proceedings > peer review
More results... (total 44 results)
Academic Interests

Research Projects
Outside activities



  • CBS Master of Business Development: Organizing for Digitalization
  • CBS MBA: Digitalization Concentration