Department of Digitalization

Associate professor

Room: HOW/60-4.17

Mari-Klara Stein is an associate  professor at the department of Digitalization. For a number of years, she worked across Europe as an SAP consultant and a usability researcher, before undertaking her doctoral studies at Bentley University (USA). Mari-Klara’s research interests include the use and non-use of information systems in workplace settings, with a particular emphasis on work practices as well as the social, emotional and identity-related aspects of user experiences. She has published her work in top IS journals and conferences (e.g., MIS Quarterly, Journal of Information Technology, Information & Organization, European Journal of Information Systems). Mari's MISQ paper (co-authored with three colleagues) also received the European Research Paper of the Year award from CIONET - a leading community of IT executives in Europe, with over 5,000 members.

Primary research areas
  • Use and non-use of workplace IT
  • The role of emotions and identity in IT use patterns
  • IT and the changing nature of work
Social media
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  • Technology and Organization in a Digital World - MSc(IT)
  • Fundamentals of Communication - BA(IM)
  • Interdisciplinary Research Methods – BA(IM)
  • Digital Enterprise: New Media Communication and Business Strategy (Msc level elective)
  • Post-implementation dynamics of IT in the workplace
  • Packaged software (e.g., ERP) implementations
  • Role of emotions in It implementations, adoption and use
  • Other related topics...
Selected publications
Publications & dissemination
Riitta Hekkala; Mari-Klara Stein; Matti Rossi / Metaphors in Managerial and Employee Sensemaking in an Information Systems Project
In: Information Systems Journal, Vol. 28, No. 1, 2018, p. 142-174
Journal article
Robert D. Galliers (Editor) ; Mari-Klara Stein (Editor) / The Routledge Companion to Management Information Systems
Abingdon : Routledge 2018, 514 p. (Routledge Companions in Business, Management and Accounting)
Riitta Hekkala; Mari-Klara Stein; Matti Rossi; Kari Smolander / Challenges in Transitioning to an Agile Way of Working
In: Proceedings of the 50th Hawaii International Conference on System Sciences (HICSS) 2017Honolulu : Hawaii International Conference on System Sciences (HICSS) 2017, p. 5869-5878
Article in proceedings
Uri Gal; Tina Blegind Jensen; Mari-Klara Stein / People Analytics in the Age of Big Data : An Agenda for IS Research.
In: ICIS 2017 ProceedingsAtlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL) 2017 (Proceedings of the International Conference on Information Systems, Vol. 2017)
Article in proceedings
Mari-Klara Stein; Tina Blegind Jensen / Ambiguity : Unpacking the “Constant State of Limbo” Characteristic to Digitalized Work in Knowledge Professions .
Paper presented at ICIS 2016 JAIS Theory Development Workshop, 2016
Riitta Hekkala; Mari-Klara Stein / Silences and Voices of Fear, Anger, and Rationality : Emotionologies in an Information Systems Project.
In: Emotions and Organizational Governance. ed. /Neal M. Ashkanasy; Charmine E. J. Härtel; Wilfred J. Zerbe. Bingley : Emerald Group Publishing 2016, p. 381-408 (Research on Emotion in Organizations, Vol. 12)
Book chapter
Mari-Klara Stein; Robert D. Galliers; Edgar A. Whitley / Twenty Years of the European Information Systems Academy at ECIS : Emergent Trends and Research Topics.
In: European Journal of Information Systems, Vol. 25, No. 1, 2016, p. 1-15
Chris Zimmerman; Mari-Klara Stein; Daniel Hardt; Christian de Fries Danielsen; Ravi Vatrapu / emotionVis : Designing an Emotion Text Inference Tool for Visual Analytics.
In: Tackling Society’s Grand Challenges with Design Science: Proceedings of the 11th International Conference, DESRIST 2016. . ed. /Jeffrey Parsons; Tuure Tuunanen; John Venable; Brian Donnellan; Markus Helfert; Jim Kenneally. Chams : Springer Science+Business Media 2016, p. 238–244 (Lecture Notes in Computer Science, Vol. 9661)
Article in proceedings
Mari-Klara Stein; Tina Blegind Jensen; Riitta Hekkala / Comfortably ‘Betwixt and Between’? : Delimiting and Blending Space, Time, Tasks and Technology at Work.
In: Proceedings of the Thirty Sixth International Conference on Information Systems. ICIS 2015. ed. /Traci Carte; Armin Heinzl; Cathy Urquhart. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL) 2015 (Proceedings of the International Conference on Information Systems, Vol. 36)
Article in proceedings
Mari-Klara Stein; Sue Newell; Erica L. Wagner; Robert D. Galliers / Coping with Information Technology : Mixed Emotions, Vacillation, and Nonconforming Use Patterns.
In: M I S Quarterly, Vol. 39, No. 2, 2015, p. 367-392
Journal article
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