ctadigi

Department of Digitalization

Chee-Wee
Tan
Professor
,
PhD


Room: HOW/60-4.18
Tel:
+4538154468
, Mobile:
+45 41852149
E-mail: ct.digi@cbs.dk
Presentation

Chee-Wee Tan is a Professor w/ Special Responsibilities in Research Excellence at the Department of Digitization in Copenhagen Business School (CBS). He holds a PhD in Business Administration from the University of British Columbia (Canada) as well as Master of Science and Bachelor of Science degrees from the National University of Singapore (Singapore). His primary research interests focuses on design and innovation issues related to the delivery of digital services in various contexts (e.g., e-business, e-commerce, e-government, e-health, e-marketplace and m-commerce). Particularly, he is interested in discovering how value can be extracted from digital services and exploring ways by which contemporary technological trends (e.g., big data, gamification and social media) can contribute to the design of innovative services. Chee-Wee currently serves as an Associate Editor for Internet Research (IntR), Journal of Management Analytics (JMA) and MIS Quarterly (MISQ). In addition, Chee-Wee is also serving as an Advisory Board Member for Industrial Management & Data Systems (IMDS) and has served as Guest Editor for special issues at Decision Support Systems (DSS) and JMA. Chee-Wee is a past recipient of the Outstanding Associate Editor Award for services rendered to MISQ.

Primary research areas
  • Human-Computer Interaction
  • Design Science
  • Crowd Platforms
  • Data Reduction and Visualization
  • Financial Technology
  • Gamification
  • Social Media
Social media
Links
Link to this homepage
www.cbs.dk/en/staff/ctadigi
Courses
  • Innovation and New Technology
  • Qualitative Research Methods
  • Quantitative Research Methods
  • Executive Summer School
Supervision

I welcome any Master thesis projects that align with my primary research areas.

Topics I like to supervise:

  • Aspects of digital service design: convenience, quality, failure and recovery
  • Context-aware service innovation
  • Crowd strategies in service innovation
  • Use of big data analysis in service innovation
  • Design of financial technology services
  • Design of innovative gamification services
  • Design of innovative social networking services

Any other topics related to service design and/or innovation in mobile and/or online contexts.

Topics I have supervised before:

  • Service convenience and quality in various contexts
  • Data analytics
  • Digital business models
  • Electronic commerce / government
  • Mobile applications
  • Social networks
Selected publications
Publications sorted by:
2020
Bojue Xu; Zhao Cai; Eric T.K. Lim; Xiaofei Song; Alain Chong; Chee Wee Tan; Jie Yu / Artificial Intelligence or Augmented Intelligence : A Case Study of Human-AI Collaboration in Operational Decision Making.
In: PACIS 2020 Proceedings. ed. /Doug Vogel; Kathy Ning Shen; Pan Shan Ling. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL) 2020
Article in proceedings > peer review
Hongxiu Li; Yong Liu; Chee-Wee Tan; Feng Hu / Comprehending Customer Satisfaction with Hotels : Data Analysis of Consumer-generated Reviews.
In: International Journal of Contemporary Hospitality Management, Vol. 32, No. 5, 2020, p. 1713-1735
Journal article > peer review
Haiping Zhao; Yijing Li; Fei Liu; Eric T.K. Lim; Chee Wee Tan / Deciphering the Role of Social Networking Affordances in Enhancing Members' Attachment from a Configurational Perspective : A Preliminary Content Analysis.
In: PACIS 2020 Proceedings. ed. /Doug Vogel; Kathy Ning Shen; Pan Shan Ling. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL) 2020
Article in proceedings > peer review
Daniel Lundgaard; Liana Razmerita; Chee-Wee Tan / Digital Organizing and Emergent Collaboration on Twitter in Pursuit of Social Action
In: Academy of Management Proceedings 2020. ed. /Guclu Atinc. Briarcliff Manor, NY : Academy of Management 2020, 1 p. (Academy of Management Proceedings)
Conference abstract in proceedings
Fei Liu; Eric T.K. Lim; Hongxiu Li; Chee-Wee Tan; Dianne Cyr / Disentangling Utilitarian and Hedonic Consumption Behavior in Online Shopping : An Expectation Disconfirmation Perspective.
In: Information and Management, Vol. 57, No. 3, 4.2020
Journal article > peer review
Jiantao Zhu; Fei Liu; Yijing Li; Eric Lim; Chee-Wee Tan / Disentangling the Effect of Experience-based Faultlines on Team Performance in E-sports
In: PACIS 2020 Proceedings. ed. /Doug Vogel; Kathy Ning Shen; Pan Shan Ling. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL) 2020
Article in proceedings > peer review
Zhengzhi Guan; Boying Li; Alain Yee Loong Chong; Fangfang Hou; Zhao Cai; Eric T.K. Lim; Chee Wee Tan / Disentangling the Effects of Narrative and Statistical Evidence on Donations in Charitable Crowdfunding : A Narrative Persuasion Perspective.
In: PACIS 2020 Proceedings. ed. /Doug Vogel; Kathy Ning Shen; Pan Shan Ling. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL) 2020
Article in proceedings > peer review
Manuel Trenz; Daniel J. Veit; Chee-Wee Tan / Disentangling the Impact of Omni Channel Integration on Consumer Behavior in Integrated Sales Channels
In: MIS Quarterly, Vol. 44, No. 3, 9.2020, p. 1207-1258
Journal article > peer review
Mengyao Fu; Eric Lim; Bingqing Xiong; Chee Wee Tan; Weiquan Wang / How to Tell an Attractive Digital Story? : The Revolution of Product Placement in the Mobile App Store.
In: PACIS 2020 Proceedings. ed. /Doug Vogel; Kathy Ning Shen; Pan Shan Ling. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL) 2020
Article in proceedings > peer review
Bo Xiao; Eric Lim; Chee-Wee Tan / Introduction to the Minitrack on The Sharing Economy
In: Proceedings of the 53rd Hawaii International Conference on System SciencesHonolulu : Hawaii International Conference on System Sciences (HICSS) The 53rd Hawaii International Conference on System Sciences. HICSS 2020, 2020, p. 802-803 (Proceedings of the Annual Hawaii International Conference on System Sciences)
Preface/postscript > peer review
More results... (total 133 results)