Department of Digitalization


Room: HOW/60-4.18
, Mobile:
+45 41852149
E-mail: ct.digi@cbs.dk

Chee-Wee Tan is a Professor w/ Special Responsibilities in Research Excellence at the Department of Digitization in Copenhagen Business School (CBS). He holds a PhD in Business Administration from the University of British Columbia (Canada) as well as Master of Science and Bachelor of Science degrees from the National University of Singapore (Singapore). His primary research interests focuses on design and innovation issues related to the delivery of digital services in various contexts (e.g., e-business, e-commerce, e-government, e-health, e-marketplace and m-commerce). Particularly, he is interested in discovering how value can be extracted from digital services and exploring ways by which contemporary technological trends (e.g., big data, gamification and social media) can contribute to the design of innovative services. Chee-Wee currently serves as an Associate Editor for Internet Research (IntR), Journal of Management Analytics (JMA) and MIS Quarterly (MISQ). In addition, Chee-Wee is also serving as an Advisory Board Member for Industrial Management & Data Systems (IMDS) and has served as Guest Editor for special issues at Decision Support Systems (DSS) and JMA. Chee-Wee is a past recipient of the Outstanding Associate Editor Award for services rendered to MISQ.

Primary research areas
  • Human-Computer Interaction
  • Design Science
  • Crowd Platforms
  • Data Reduction and Visualization
  • Financial Technology
  • Gamification
  • Social Media
Social media
Link to this homepage
  • Innovation and New Technology
  • Qualitative Research Methods
  • Quantitative Research Methods
  • Executive Summer School

I welcome any Master thesis projects that align with my primary research areas.

Topics I like to supervise:

  • Aspects of digital service design: convenience, quality, failure and recovery
  • Context-aware service innovation
  • Crowd strategies in service innovation
  • Use of big data analysis in service innovation
  • Design of financial technology services
  • Design of innovative gamification services
  • Design of innovative social networking services

Any other topics related to service design and/or innovation in mobile and/or online contexts.

Topics I have supervised before:

  • Service convenience and quality in various contexts
  • Data analytics
  • Digital business models
  • Electronic commerce / government
  • Mobile applications
  • Social networks
Selected publications
Publications sorted by:
Bo Sophia Xiao; Eric Lim; Chee-Wee Tan / Introduction to the Minitrack “The Sharing Economy”
In: Proceedings of the 52nd Hawaii International Conference on System SciencesHonolulu : Hawaii International Conference on System Sciences (HICSS) The 52nd Hawaii International Conference on System Sciences. HICSS 2019, 2019, p. 921-922 (Proceedings of the Annual Hawaii International Conference on System Sciences)
Preface/postscript > peer review
Xiangang Qin; Chee-Wee Tan; Torkil Clemmensen / Unraveling the Influence of the Interplay Between Mobile Phones’ and Users’ Awareness on the User Experience (UX) of Using Mobile Phones
In: Human Work Interaction Design. Designing Engaging Automation: Revised Selected Papers of the 5th IFIP WG 13.6 Working Conference. HWID 2018. . ed. /Barbara Rita Barricelli; Virpi Roto; Torkil Clemmensen; Pedro Campos; Arminda Lopes; Frederica Gonçalves; José Abdelnour-Nocera. Cham : Springer 2019, p. 69-84 (IFIP Advances in Information and Communication Technology, Vol. 544)
Article in proceedings > peer review
Cao Fang; Weiquan Wang; Chee-Wee Tan; Eric T. K. Lim; XinMei Lui / Are Social Dominance-based Faultlines Harmful in Crowdsourcing Tournaments?
In: Proceedings of the Seventy-eighth Annual Meeting of the Academy of Management. ed. /Guclu Atinc. Briar Cliff Manor, NY : Academy of Management 2018 (Academy of Management Proceedings)
Article in proceedings > peer review
Liana Razmerita; Kathrin Kirchner; Kai Hockerts; Chee-Wee Tan / Collaborative Intentions in a Massive Open Online Course (MOOC)
Paper presented at The Academy of Management Annual Meeting 2018, 2018
Paper > peer review
Bingqing Xiong; Na Jiang; Mengyao Fu; Jian Yao; Chee-Wee Tan; Eric T. K. Lim; Weiquan Wang; Jianfeng Gu / Come Rain and Shine? : Exploring the Effects of Mobile Weather Applications on Users’ Movements.
In: PACIS 2018 Proceedings. ed. /Motonari Tanabu; Dai Senoo. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL) 2018
Article in proceedings > peer review
Xiangang Qin; Chee-Wee Tan; Effie Lai-Chong Law; Torkil Clemmensen; Hequn Qu; Diandi Chen / Deciphering the Role of Context in Shaping Mobile Phone Usage : Design Recommendations for Context-aware Mobile Services from a Cross-Cultural Perspective.
In: Proceedings of Chinese CHI 2018 - 6th International Symposium of Chinese CHI, ChineseCHI 2018: Proceedings of the Sixth International Symposium of Chinese CHI. New York, NY : Association for Computing Machinery 2018, p. 39-48 (ACM International Conference Proceeding Series)
Article in proceedings > peer review
Erol Kazan; Chee-Wee Tan; Eric T. K. Lim; Carsten Sørensen; Jan Damsgaard / Disentangling Digital Platform Competition : The Case of UK Mobile Payment Platforms.
In: Journal of Management Information Systems, Vol. 35, No. 1, 2018, p. 180-219
Journal article > peer review
Hongxiu Li; Lirui Li; Chunmei Gan; Yong Liu; Chee-Wee Tan; Zhonghua Deng / Disentangling the Factors Driving Users' Continuance Intention towards Social Media : A Configurational Perspective.
In: Computers in Human Behavior, Vol. 85, 8.2018, p. 175-182
Journal article > peer review
Daniel Lundgaard; Liana Razmerita; Chee-Wee Tan / Emergent Collaboration on Twitter : A Case Study of the #BlackLivesMatter Movement.
In: Proceedings of the 51st Hawaii International Conference on System Sciences 2018Honolulu : Hawaii International Conference on System Sciences (HICSS) 2018, p. 2193-2202 (Proceedings of the Annual Hawaii International Conference on System Sciences)
Article in proceedings > peer review
Yijing Li; Wenjie Fan; Albert Fei Liu; Eric T. K. Lim; Yong Liu; Chee-Wee Tan / Exploring the Nudging and Counter-nudging Effects of Campaign Updates in Crowdfunding
In: PACIS 2018 Proceedings. ed. /Motonari Tanabu; Dai Senoo. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL) 2018
Article in proceedings > peer review
More results... (total 105 results)