Department of Digitalization


Room: HOW/60-4.18
, Mobile:
+45 41852149
E-mail: ct.digi@cbs.dk

Chee-Wee Tan is a Professor w/ Special Responsibilities in Research Excellence at the Department of Digitization in Copenhagen Business School (CBS). He holds a PhD in Business Administration from the University of British Columbia (Canada) as well as Master of Science and Bachelor of Science degrees from the National University of Singapore (Singapore). His primary research interests focuses on design and innovation issues related to the delivery of digital services in various contexts (e.g., e-business, e-commerce, e-government, e-health, e-marketplace and m-commerce). Particularly, he is interested in discovering how value can be extracted from digital services and exploring ways by which contemporary technological trends (e.g., big data, gamification and social media) can contribute to the design of innovative services. Chee-Wee currently serves as an Associate Editor for Internet Research (IntR), Journal of Management Analytics (JMA) and MIS Quarterly (MISQ). In addition, Chee-Wee is also serving as an Advisory Board Member for Industrial Management & Data Systems (IMDS) and has served as Guest Editor for special issues at Decision Support Systems (DSS) and JMA. Chee-Wee is a past recipient of the Outstanding Associate Editor Award for services rendered to MISQ.

Primary research areas
  • Human-Computer Interaction
  • Design Science
  • Crowd Platforms
  • Data Reduction and Visualization
  • Financial Technology
  • Gamification
  • Social Media
Social media
Link to this homepage
  • Innovation and New Technology
  • Qualitative Research Methods
  • Quantitative Research Methods
  • Executive Summer School

I welcome any Master thesis projects that align with my primary research areas.

Topics I like to supervise:

  • Aspects of digital service design: convenience, quality, failure and recovery
  • Context-aware service innovation
  • Crowd strategies in service innovation
  • Use of big data analysis in service innovation
  • Design of financial technology services
  • Design of innovative gamification services
  • Design of innovative social networking services

Any other topics related to service design and/or innovation in mobile and/or online contexts.

Topics I have supervised before:

  • Service convenience and quality in various contexts
  • Data analytics
  • Digital business models
  • Electronic commerce / government
  • Mobile applications
  • Social networks
Selected publications
Publications sorted by:
Boying Li; Chenyang Xue; Yue Cheng; Eric T.K. Lim; Chee-Wee Tan / Understanding Work Experience in Epidemic-induced Telecommuting : The Roles of Misfit, Reactance, and Collaborative Technologies.
In: Journal of Business Research, Vol. 154, 1.2023
Journal article > peer review
Shaoxiong Fu; Jie Fang; Zhao Cai; Eric T.K. Lim; Chee-Wee Tan; Haiping Yang / Advancing Health-related Abilities and Behaviors via Health Apps : A Large-scale Survey from Self-regulation Perspective.
In: Internet Research, Vol. 32, No. 4, 7.2022, p. 1097-1130
Journal article > peer review
Laura Schulze; Manuel Trenz; Zhao Cai; Chee-Wee Tan / Conducting Online Focus Groups : Practical Advice for Information Systems Researchers.
In: Proceedings of the 55th Hawaii International Conference on System SciencesHonolulu : Hawaii International Conference on System Sciences (HICSS) 2022 (Proceedings of the Annual Hawaii International Conference on System Sciences)
Article in proceedings > peer review
Darshana Sedera; Chee-Wee Tan; Dongming Xu / Digital Business Transformation in Innovation and Entrepreneurship
In: Information & Management, Vol. 59, No. 3, 2022, 3 p.
Editorial > peer review
Mengli Yu; Na Jiang; Eric T.K. Lim; Chee-Wee Tan / Disentangling the Effects of Instructor Credibility Cues in Bolstering Learners’ Engagement with Health Short Videos
In: Proceedings of the 30th European Conference on Information Systems (ECIS)Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL) 2022 (Proceedings of the European Conference on Information Systems)
Article in proceedings > peer review
Cao Fang; Weiquan Wang; Eric Tze Kuan Lim; XinMei Lui; Chee-Wee Tan / Do Social Dominance-based Faultlines Help or Hurt Team Performance in Crowdsourcing Tournaments?
In: Journal of Management Information Systems, Vol. 39, No. 1, 2022, p. 247-275
Journal article > peer review
Le Ma; Jie Fang; Mengyao Fu; Zhao Cai; Eric T.K. Lim; Chee-Wee Tan / Eudemonic Well-Being Topics and Answer Acceptance in Online Depression Q&A Communities : A Configurational Approach.
In: PACIS 2022 ProceedingsAtlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL) 2022
Article in proceedings > peer review
Mari-Klara Stein; Eric T.K. Lim; Chee-Wee Tan / Explaining Persistent Ineffectiveness in Professional Online Communities : Multilevel Tensions and Misguided Coping Strategies .
In: Journal of the Association for Information Systems, Vol. 23, No. 1, 2022, p. 372-400
Journal article > peer review
Quanchen Liu; Bingqing Xiong; Zhao Cai; Eric T.K. Lim; Chee-Wee Tan; Pengzhu Zhang / How Do Information Content and Structure Influence Kinesthetic Learning? : An Empirical Perspective from Recipe Analysis.
In: PACIS 2022 ProceedingsAtlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL) 2022
Article in proceedings > peer review
Shuning Zheng; Yueqiu Hu; Alain Yee Loong Chong; Chee-Wee Tan / Leveraging Blockchain Technology to Control Contextualized Business Risks : Evidence from China.
In: Information & Management, Vol. 59, No. 7, 11.2022
Journal article > peer review
More results... (total 163 results)