eGovernment Monitor Network (eGovMoNet)
Harmonise the measurements to speed up the improvements of eGovernment services.
eGovMoNet is a European Thematic Network to stimulate development and take-up of good-practice for eGovernment measurement of user-satisfaction and impact.
eGovMoNet will establish a sustainable community (across academia, industry, and public agencies) engaged in an active dialogue and innovation brokering, facilitated by periodic face-to-face interactions during open workshops or bench-learning sessions, and by steady remote collaboration.eGovMoNet will review national eGovernment measurement frameworks to ensure that they provide a reliable measurement instrument, covering all critical areas, incl. impact and user satisfaction, and test the methods and tools, in particular automated large scale assessment tools.
An effort will be made to streamline the efforts across Europe to achieve the highest possible degree of comparability among the national benchmarks. Good implementations will be shared and actively promoted through both the network’s internal and external dissemination channels, such as the EU’s ePractice portal.
All eGovMoNet activities will be open to all interested parties and the results will be developed under an open licence, ensuring the ease of further development and reuse. The network will demonstrate the benefits of sharing and provide effective collaboration routines to support a sustainable operation of the eGovMoNet community beyond the duration of the project.
Department of Informatics