Unstaffed opening hours
|Staffed opening hours||Unstaffed opening hours|
|Sunday and public holidays||No staff||7:30-22|
* only in high-intensity seasons
Questions and answers
Below you will find answers to some of the questions that may arise during unstaffed periods.
If you do not find an answer to your question, feel do not hesitate to contact us by phone: +45 3815 4242, chat, or e-mail email@example.com.
Whom to contact in case of problems?
- In cases of offensive or annoying behaviour from other users, please contact CBS Campus Services on +45 3815 2700
- For issues pertaining to lockers, lamps, toilets, etc., please contact CBS Campus Services on +45 3815 2700
- For IT, print, and photocopy problems, please contact the CBS IT support at Information Desk in the main lobby or on +45 3815 3912.
Who can use the unstaffed library?
CBS Library is open to all - all week. This is also the case during unstaffed opening hours when CBS buildings are open.
To avoid theft and vandalism, electronic surveillance is in place in the library.
Can I borrow?
If you are a registered patron with an activated card, you can check out materials. Stop by the library during staff hours to activate your card.
How do I pick up reserved materials?
Materials ready for pick-up are available on the shelves next to the self-service machines. Look for the pick-up date and your PID number in the e-mail that you received from CBS Library. If you do not have a date and PID number, please log on to the self-service machines for a status. Do not forget to check out any reserved materials.
How do I borrow?
You must be a registered patron to use the self-service machines. Use your health card, CBS student ID card, library Card, or CPR number in combination with your 4-digit PIN to log on to the self-service machines. A check-out is only complete once a "Checked out" in black print appears for each material on the screen. If the text is red, this may signal that the alarm has not been properly deactivated. Simply run through the check-out procedure again to rectify this. Red text, however, may also indicate other problems, e.g. that the material is reserved for another patron.
If you have problems checking out a material, please place it on the red book trolley by the red counter and provide a short description of the problem as well as your e-mail and we will contact you as soon as possible.
If the alarm goes off when exiting?
Check if the material is on your receipt / patron status.
If not, you will need to borrow the material again. Please note that the text for checking out is black and not red.
If the material is on your receipt / patron status, you can just ignore the alarm. Please contact a member of staff at your earliest convenience.
How do I return materials?
Use the self-service machines to return materials. Please make sure that a "Checked in" appears in black print next to each material, otherwise the material has not been returned correctly and you are still liable for the loan.
Can I print and copy?
You can use CBS Student Print throughout the opening hours. The machine is on the first floor in the computer lab. You must be a CBS student with a CBS Student Print account to use this service. Join CBS Student Print.
The CBS Library printer (Library Printer 1.50 DKK) is only available during staff hours.
The CBS Library LibGuides can help you find your way in databases and tools provided by CBS Library. You will also find a couple of videos about how to use Libsearch, the library catalogue. If you cannot find the information that you were looking for, please send an e-mail with your question and we will answer as soon as possible.
For more help, please visit Frequently Asked Questions