New book on the Illusion of Management Control
The Illusion of Management Control by Niels Thyge Thygesen aims to show how systems theory can help us to understand the reproductive effects of technology upon management. It bring together a series of empirical cases that draw upon the work of German sociologist Niklas Luhmann, and particularly his systems theoretical concept of technology. Each case singles out specific regulatory tools and explores how existing paradoxes of control emerge within public organizations or efforts to organize the public. Find the book here.