Organizing for Digitalization

This course let you explore four elements of the future digital workplace. The course will provide you with insights within the Technologies, the Digital Workforce, Digital Leadership and Workplace Transformation.

Purpose and description of the course

In this course, we explore four inter-related elements of the digital workplace:

  1. Technologies of the digital workplace
  2. The digital workforce
  3. New ways of working and leadership in the digital workplace
  4. Workplace transformation as an enabler of digital business.

The technological environment that enables information sharing, collaboration, and communication is at the heart of the digital workplace. In this course we will discuss the necessary digital capabilities that organizations must have. Crucially, however, a digital workplace is unlikely to be fully virtual – we thus also consider how hybrid digital-physical spaces will be key in the future. The workforce is the second critical element of a digital workplace. We will look at what makes the digitally savvy workforce tick and how the workforce of the future is changing with automation and algorithms.

The third element of the digital workplace is the various novel work practices. We will look at new ways of working and leadership that boost work-life flexibility, worker agility, and engagement. We will also critically reflect on new trends such as People Analytics and their role in workforce management.

The fourth, and final, element we touch upon in this course relates to the digital workplace as an enabler of broader, strategic digital transformations (e.g., in business models). Without internal agility, and an engaged workforce, externally-oriented digital transformations will be difficult to achieve.

Key themes in the course

  • Foundations of the digital workplace: Digital capabilities and technologies, hybrid digital-physical spaces and digital workforce
  • Emerging new ways of working (i.e., structures, processes, and activities) and novel leadership styles for the digital workplace
  • Broader business transformations enabled (and hindered?) by the digital workplace 
  • Critical reflections on new technological and workforce management trends.

Your learning outcome

In this course, you will learn to:

  • To identify and assess the digital capabilities that organizations need to support the digital workplace of the future
  • To identify and assess the different types of workforce needed in the digital workplace
  • To identify and assess best-fitting new ways of working and leadership styles, given a certain technological and physical environment and workforce characteristics
  • To identify and assess opportunities for broader digital business transformations enabled by the digital workplace
  • To use academic research as inspiration for both tactical and strategic decisions.

Who should attend this course

The course target managers and professionals interested in understanding, developing, and managing the digital workplace – with new forms of collaboration, engagement, and innovation to satisfy a digitally savvy workforce, thereby accelerating productivity and agility, as well as facilitating the broader digital transformation of business.



Associate Professor Mari-Klara Stein, Department of Digitalization, Copenhagen Business School (CBS)

Professor MSO Tina Blegind Jensen, Department of Digitalization, Copenhagen Business School (CBS)


Taught only in English

Preconditions for your participation

Basic understanding of digitization, digitalization, and digital transformation. Interest in the “human” side of digital transformation. Willingness to explore and critique new trends in practice and research and reflect on your own preconceptions.


3 days on the dates shown below.
  • 27. May 2020 from 09 - 17
  • 28. May 2020 from 09 - 17
  • 29. May 2020 from 09 - 13

At CBS, Dalgas Have 15. 2000 Frederiksberg


Written test based on project report.

Deadline for submitting assigment: 15th of June 2020

Type of course



3 ECTS-point


Min. participants: 10

Max. participants: 30 


10.000 DKK excluding costs of books

Back to course overview.

Sidst opdateret: Master of Business Development // 12/09/2019