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Faculty
CM(dat), category: Dual courses Computer science and Economics

Course Coordinator
Janni Nielsen

Prerequisite/progression of the course

This course can be followed by students holding a bachelor degree and with keen interest in understanding how organizations are adopting and exploiting digital media.

Aim of the course

The course has four objectives:

• Knowledge of key e-government maturity models
• Analyze and critical reflection of the maturity models
• Ability to understand and use the models in use with regards to management and development of e-government applications
• Bridge theory and practice by taking part in preparing, executing, and evaluating hands-on assessment of government websites

Course content, structure and teaching

This course focuses on assessment of e-government through the lenses of maturity models. In the course we will introduce a variety of complementary and conflicting maturity models. Thus, we emphasize the ability to critical discuss and use of maturity model. We will, however, focus on one model (Public Sector Process Rebuilding) to structure the course and use the competing models and approaches to critique and discuss the model.

The PPR model argues that development and management of IT in government should be modeled along the activities of government and be oriented towards the external users, rather than the formal organization and in-house needs for optimizing the internal value chain. Mapping the activities in government to the citizens, companies, and formal decision-makers takes its departure at isolating the activity molecules and carefully examine the components (content; the division of labor; rules for communication; users tool-capability; and the technology components). The mapping of individual public employees and the individual users can help build a stronger and more valuable linkage between financing, organizing, and implementation of the public services.

Teaching methods

A. Teaching methods

• Lectures
• Presentations by the students.

The course will use instruction, assessment and discussion as the key elements. Also, we will have

1. guests from public sector institutions
2. external opponents that are highly critical to the PPR approach of change in the public sector

B. E-learning

Except from posting of teaching slides and short summaries of the guest lectures (sitescape) no activity is planned with respect to e-learning.

C. Student workload

Activity	Student work hours
Participation in classes	30
Individual course preparation	110
Preparing presentations	20
Synopsis	35
Other activities	N.A.
Exam preparation and participation	30
	225

Examination

Synopsis.

External examination

Recommended literature

• Andersen, K. V. and H. Z. Henriksen (2006). "E-Government Maturity Models: Extension Of The Layne And Lee Model." Government Information Quarterly 32.
• Layne, K. and J. Lee (2001). "Developing Fully Functional E-government: A Four Stage Model." Government Information Quarterly 18: 122-136.
• Siau, K. and Y. Long (2005). "Synthesizing e-government stage models – a meta-synthesis based on meta-ethnography approach." Industrial Management & Data Systems 105(4): 443-58.

Sidst opdateret af Susanne Stokholm 13.11.2007