Department of IT Management

Associate professor

Room: HOW/60-3.14
E-mail: jh.itm@cbs.dk
Primary research areas
  • Business Models
  • Cashless society
  • Payments
  • IT strategy
  • Eco-systems
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Jonas Hedman is an Associate Professor at the Department of IT Management,
Copenhagen Business School, Denmark. He is involved in projects researching the
cashless society and future payments, firms greening processes, and business models.


Digital Business Models


Topics I like to supervise:

  • Cashless society
  • Business Models
  • Payment solutions
  • Systems development (ERP systems or payment solutions)
  • And the topic that no one has mentioned yet

Personas I've supervised:

Kasper Lindskow, 2011-ongoing, Copenhagen Business School, secondary supervisor

Gregory Gimpel 2008-2011, Value-driven Adoption and Consumption of Technology Copenhagen Business School, secondary supervisor

Stefan Henningsson 2004-2009 “Managing Information Systems Integration in Corporate Mergers and Acquisitions”, Lund University, Sweden

Selected publications
  • Bødker, M., Gimpel, G. and J. Hedman (2012) Time-Out/Time-In: The Dynamics of Everyday Experiential Computing Devices, Information Systems Journal.
  • Hedman, J. and T. Kalling (2003). The Business Model Concept: Theoretical Underpinnings and Empirical Illustrations, European Journal of Information Systems 12(1), pp. 49-59.
  • Hedman J. and A. Borell (2004) Narratives in ERP system Evaluation, Journal of Enterprise Information Management 17(3), pp 283-290.
  • Hedman, J and Gimpel, G. (2010) The Adoption of Hyped Technologies: A Qualitative Study, Information Technology & Management. Volume 11(4), pp. 161-175.
  • Carton, F. Hedman, J., Damsgaard J. Tan, K. and B. McCarthy (2012) Framework for Mobile Payments Integration, Electronic Journal of Information Systems Evaluation, vol 15.
Publications & dissemination
Niklas Arvidsson; Jonas Hedman; Björn Segendorf / Cashless Society : When will Merchants Stop Accepting Cash in Sweden - A Research Model.
In: Enterprise Applications, Markets and Services in the Finance Industry. ed. /Stefan Feuerriegel; Dirk Neumann. Heidelberg : Springer FinanceCom 2016, 2017, p. 105-113 (Lecture Notes in Business Information Processing, Vol. 276)
Book chapter
Linda Frygell; Jonas Hedman; Sven Carlsson / Implementing CRM System in a Global Organization National vs. Organizational Culture
In: The Hawaii International Conference on System SciencesHonolulu2017, p. 4586-4595
Article in proceedings
Rony Medaglia; Jonas Hedman; Ben Eaton / Public-Private Collaboration in the Emergence of a National Electronic Identification Policy : The Case of NemID in Denmark.
In: The Hawaii International Conference on System SciencesHonolulu2017, p. 2782-2791
Article in proceedings
Jonas Hedman; Felix B. Tan; Jacques Holst; Martin Kjeldsen / Taxonomy of Payments : A Repertory Grid Analysis.
In: International Journal of Bank Marketing, Vol. 35, No. 1, 2017, p. 75-96
Journal article
Agneta Ranerup; Helle Zinner Henriksen; Jonas Hedman / An Analysis of Business Models in Public Service Platforms
In: Government Information Quarterly, Vol. 33, No. 1, 2016, p. 6-14
Journal article
Jonas Hedman; Stefan Henningsson / Developing Ecological Sustainability : A Green IS Response Model.
In: Information Systems Journal, Vol. 26, No. 3, 2016, p. 259–287
Journal article
Jonas Hedman; Saonee Sarker; Daniel Veit / Digitization in Business Models and Entrepreneurship
In: Information Systems Journal, Vol. 26, No. 5, 2016, p. 419-420
Elisabeth M.A. Juel; Jonas Hedman / Mitigating the Impacts from the Challenges that Arise in IT Outsourcing Relationships
Paper presented at The 10th Global Sourcing Workshop, 2016
Jens Erik Wang; Jonas Hedman; Virpi Kristiina Tuunainen / Path Creation, Path Dependence and Breaking Away from the Path : Re-examining the Case of Nokia.
In: Journal of Theoretical and Applied Electronic Commerce Research, Vol. 11, No. 2, 5.2016, p. 16-27
Journal article
Jonas Hedman; Xiao Xiao / Transition to the Cloud : A Vendor Perspective.
In: Proceedings of the 49th Hawaii International Conference on System Sciences (HICSS 2016). ed. /Tung Bui; Ralph H. Sprague, Jr.. Loa Alamitos, CA : IEEE 2016, p. 3989-3998 (Annual Hawaii International Conference on System Sciences. Proceedings, Vol. 2016)
Article in proceedings
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