Department of Digitalization

Associate professor

Room: HOW/60-3.14
E-mail: jh.itm@cbs.dk
Primary research areas
  • FinTech Revolution
  • Cashless society
  • Payments
  • Digital Transformation
  • E-sports
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Jonas Hedman explores how digitalization transforms businesses and society. His particular empirical focus is the FinTech sector and how technological innovations such as open-api, smart money and block chain shapes the sector. Furthermore, he is also studying the digitalization of sports and e-sport.



  • FinTech
  • Digitalization of sports
  • e-sports
Selected publications
  • Eaton, B. Hedman J. and R. Medaglia (accepted) Three different ways to skin a cat: Financialization in the emergence of national e-ID solutions, Journal of Information Technology.
  • Hedman, J. Tan, F.B. Holst, J. and M. Kjeldsen (2017) Taxonomy of Payments: A Repertory Grid Analysis, International Journal of Bank Marketing, 35(1) 75-96.
  • Ranerup, A. Zinner-Henriksen, H. and J. Hedman (2016) An analysis of business models in Public Service Platforms, Government Information Quarterly, 31(1) 6-14.
  • Hedman J. and S. Henningsson (2016) Developing Ecological Sustainability: A Green IS Response Model, Information Systems Journal, 26(3) 259-287.
  • Runnemark, E. Hedman, J. and X. Xiao (2015) Do Consumers Pay More Using Debit Cards Than Cash? Electronic Commerce Research and Applications, 14(5) 285–291.
  • Hedman J. and S. Henningsson (2015) The new normal: market cooperation in the mobile payment ecosystem, Electronic Commerce Research and Applications, 14(5) 305–318.
  • Chae, J. S. U., & Hedman, J. (2015). Business Models for NFC based mobile payments. Journal of Business Models, 3(1), 29-48.
  • Bødker, M., Gimpel, G. and J. Hedman (2014) Time-Out/Time-In: The Dynamics of Everyday Experiential Computing Devices, Information Systems Journal 24(2), 143–166.
  • Hedman, J. and T. Kalling (2003). The Business Model Concept: Theoretical Underpinnings and Empirical Illustrations, European Journal of Information Systems 12(1), pp. 49-59.
Publications & dissemination
Niklas Arvidsson; Jonas Hedman; Björn Segendorf / Cashless Society : When will Merchants Stop Accepting Cash in Sweden - A Research Model.
In: Enterprise Applications, Markets and Services in the Finance Industry. ed. /Stefan Feuerriegel; Dirk Neumann. Heidelberg : Springer FinanceCom 2016, 2017, p. 105-113 (Lecture Notes in Business Information Processing, Vol. 276)
Book chapter
Linda Frygell; Jonas Hedman; Sven Carlsson / Implementing CRM System in a Global Organization National vs. Organizational Culture
In: Proceedings of the Hawaii International Conference on System SciencesLos Alamitos, CA : IEEE 2017, p. 4586-4595
Article in proceedings
Rony Medaglia; Jonas Hedman; Ben Eaton / Public-Private Collaboration in the Emergence of a National Electronic Identification Policy : The Case of NemID in Denmark.
In: Proceedings of the Hawaii International Conference on System SciencesLos Alamitos, CA : IEEE 2017, p. 2782-2791
Article in proceedings
Jonas Hedman; Felix B. Tan; Jacques Holst; Martin Kjeldsen / Taxonomy of Payments : A Repertory Grid Analysis.
In: International Journal of Bank Marketing, Vol. 35, No. 1, 2017, p. 75-96
Journal article
Ben Eaton; Jonas Hedman; Rony Medaglia / Three Different Ways to Skin a Cat : Financialization in the Emergence of National e-ID Solutions.
In: Journal of Information Technology, 24.4.2017
Journal article
Agneta Ranerup; Helle Zinner Henriksen; Jonas Hedman / An Analysis of Business Models in Public Service Platforms
In: Government Information Quarterly, Vol. 33, No. 1, 2016, p. 6-14
Journal article
Jonas Hedman; Stefan Henningsson / Developing Ecological Sustainability : A Green IS Response Model.
In: Information Systems Journal, Vol. 26, No. 3, 2016, p. 259–287
Journal article
Jonas Hedman; Saonee Sarker; Daniel Veit / Digitization in Business Models and Entrepreneurship
In: Information Systems Journal, Vol. 26, No. 5, 2016, p. 419-420
Elisabeth M.A. Juel; Jonas Hedman / Mitigating the Impacts from the Challenges that Arise in IT Outsourcing Relationships
Paper presented at The 10th Global Sourcing Workshop, 2016
Jens Erik Wang; Jonas Hedman; Virpi Kristiina Tuunainen / Path Creation, Path Dependence and Breaking Away from the Path : Re-examining the Case of Nokia.
In: Journal of Theoretical and Applied Electronic Commerce Research, Vol. 11, No. 2, 5.2016, p. 16-27
Journal article
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