Regulations and fees

Check out CBS Library regulations and late returns fees.

Late return fees

 

1 - 7 days after due date 5 DKK per item
8 - 30 days after due date 25 DKK  per item
31 - 34 days after due date 50 DKK per item
More than 34 days after due date An invoice is issued covering:
An invoice charge of DKK 150 +
a fine of DKK 50 per item + replacement costs

For special rules and fees pertaining to lockers – see regulations §17


Debt recovery via the Central Tax Administration/The Unit for Recovery of Claims

Un-returned items
If an overdue item remains un-returned after an invoice has been issued, CBS Library will send two notification to the card holder before submitting the claim for debt recovery to the Central Tax Administration/the Unit for Recovery of Claims (SKAT/Inddrivelsescentret).
Once the claim has been submitted, CBS Library will add an extra DKK 65 to the total amount to cover administrative costs.
The Central Tax Administration/the Unit for Recovery of Claims will add their own surcharges to the total amount due. Once the claim has been submitted to the Central Tax Administration/the Unit for Recovery of Claims, payment as well as all communications will be handled by them.

Unpaid fees
Unpaid fees claims will also be submitted to the Central Tax Administration/the Unit for Recovery of Claims after two notifications. A surcharge of DKK 65 will be added to the total amount to cover administrative costs.
Once the claim has been submitted to the Central Tax Administration/the Unit for Recovery of Claims, payment as well as all communications will be handled by them.

 

Regulations

§1 As an institutional library of the Copenhagen Business School the main obligation of CBS Library is to provide services to staff and students of said institution. The library and her collections are open to the public.

§2 Any person over the age of 18 and with a permanent address in Denmark may open an account by producing a valid picture ID containing civil registration number. In cases where this is not possible, the library may ask for security for loans or may decide to issue a temporary library card.  Accounts for CBS students and staff will be created automatically upon acceptance / appointment to the institution. Accounts need to be activated by a member of staff who will also provide a PIN.

§3 A record is created for all patrons and a library card issued. National medical cards and CBS student ID cards are also accepted. When signing up for an account, patrons at the same time accept the rules and regulations in force at any time. Any account not used over a period of two years will be terminated and the patron deleted from the library register unless he/she has outstanding accounts.

§4 The library card is personal and the holder is responsible for any borrowed item associated with his/her card and for ensuring that the item is returned intact. Checked items must be returned during library opening hours on or before due date. Outside opening hours items may be returned using the letter box in the glass wall to the right of  the entrance at the patron´s own risk.

§5 Remote access to library databases and electronic journals for the purpose of research and teaching is reserved for CBS faculty, staff, and students. Logins and passwords are strictly personal and may not be disclosed. Violations of these conditions will be reported to the University Director.

§6 The library must be notified of any changes in address, e-mail or telephone via self service or by contacting the Circulations Department at udl.lib@cbs.dk. Reservation notices and loan notifications will only be sent to a registered e-mail account or mobile phone number. No attempt will be made to redirect information to a postal address should these channels fail. Reminders and notifications of account closure will only be sent to a registered e-mail account or mobile phone number. No attempt will be made to redirect information to a postal address should these channels fail. Invoices will be sent by regular mail to a registered postal address.

§7 The library must be notified of the loss of a library card (including national medical card and CBS student ID card). Patrons are liable for any loans until the the time of such notification.

§8 The library cannot be held responsible for a patron´s use of IT (library terminals) or reproduction (photocopying or scanning) of library materials. Any use of lockers, in study areas and elsewhere, is at the user´s own risk.

§9 The standard loan period for books is 28 days. In case of reservations by other patrons at the time of checking out, the loan period is reduced to 14 days. The standard loan period for journals and AV items is 14 days. Details of the loan period will always be available from the receipt issued. This receipt also serves as a first recall notice. Items from the Reference, Reserve and other specialist collections are for on-site use only and may not be checked.

§10 Items may be renewed online for a maximum of three months provided they are not requested by other patrons. Special rules apply to selected groups of library patrons.

§11 Late returns will be fined according to the number of days the item has exceeded the due date. The cadence is not affected by library closing days or non-receipt of notifications and recalls. For details on fines, please see fines calendar.

§12 A status of outstanding debts is available from the list of loans. A receipt issued upon returning a library item is valid proof of return.

§13 If a patron fails to return an item within 35 days after the due date, the library will issue an invoice covering an administration fee, fines, as well as replacement costs. The administration fee and all fines are payable regardless of whether the item has been returned or the invoice received.

§14 In the event that a checked item is lost, damaged or simply not returned, the card holder is liable for the total costs of replacement or repair.

§15 Patrons are excluded from borrowing items if an amount of DKK 200 or more is owed. The ban will be lifted when the debt is settled in its entirety. Users may also be banned if checked items are repeatedly returned late or damaged.

§16 Outstanding accounts will be turned over for debt collection to the Central Tax Administration/ Unit for Recovery of Claims.

§17 Lockers are made available at user´s own risk. Items taken from the Reference and Reserve Collections as well as items not formally checked from the library may not be kept in the lockers. In cases of non-compliance, the locker will be emptied of its contents and personal items can be claimed at the counter. Repeated non-compliance may lead to quarantine (cf. §22). Please note, bottles and tableware will be returned to the canteen. Personal items are kept for a week after which they will be turned over to Campus Desk and, in turn, twice a month to Lost Property.

Section 1: Lockers - 4 weeks loans – CBS students only: A key is issued for a period of 28 days. If the key has not been formally returned 35 days after the expiration of the loan period, the locker will be emptied by CBS Library staff and an invoice of DKK 100 will be issued to cover the costs of replacing the lock in addition to a fee of another DKK 150 to cover administrative costs.

Section 2: Same-day lockers – all library patrons: All lockers are equipped with a combination lock and are available during opening hours and on a same-day basis only. If a patron fails to empty the locker by closing time, it will be emptied by a member of staff (cf. § 17).

§18 The CBS Library inter-library loan service is reserved for CBS students, faculty, and staff only. Items originating from other libraries may be subject to the loan regulations of the lending library. Renewal requests are to be directed by e-mail to the inter-library loans department at ind.lib@cbs.dk before the loan expires.   

§19 Fees may be charged for certain special library services.

§20 Food and alcoholic drinks may not be consumed on library premises. Exempted are biscuits, fruits, and sweets. The use of mobile (cellular) phones is restricted to designated areas within the library. As elsewhere on campus, smoking is prohibited in the library. Instead smokers are asked to use the designated outdoors smoking areas.

§21 Conversation is not allowed in individual study seat areas. Group work is only permitted in group study rooms and at group tables in the basement.

§22 Library users may be expelled from the library for failing to comply with library regulations, respect staff instructions or observe peace and order. Repeated violations of library regulations or misconduct may lead to a permanent ban.

§23 Group study rooms and individual study seats may be booked by CBS students only. For more information please visit my.cbs.dk.  Vacant seats may be filled by anybody. The seat must be vacated, however, if a CBS student can produce a valid booking. All ground floor and lower ground floor seats are exempt from booking and may be used by all library users.

CBS Library regulations and late returns fine structure are based on the following national regulations.

The page was last edited by: CBS Library // 04/03/2017