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HA.E10 - Business Process Management and Modeling (BPM)* *NOT ESTABLISHED*

Faculty
Petra Schubert, Professor and Jonas Hedman, Associate Professor
Course Coordinator
Prof. Dr. Petra Schubert
Prerequisite/progression of the course
Since the course is given in English a good understanding of English is a prerequisite. In addition a basic understanding of organizational and managerial theories is essential.
Course content, structure and teaching
Business processes are a central concept and a common approach to structure and organize business activities. The course focuses on business process management (BPM) approaches at strategic and tactical level. It introduces the concept of business processes and its historical evolution from radical change (business process reengineering) to continuous improvements (process innovation). Furthermore, the course provides an overview of the principles, concepts, methods and techniques necessary to change businesses from a functional organization to a process centric organization. The course covers both the underlying theories and the practical issues when dealing with BPM.
The course is structured along business process management lifecycle perspective and its phases, such as identification of processes, as-is modeling, process analysis, and process change and implementation. For this end the course introduces state of the art methodologies and modeling techniques.
The course is a must for every student interested in business process improvements and change. It is developed for future business managers, business analysts and systems analysts. The lessons provide the student with the necessary theoretical concepts and an opportunity to have hands-on experience in modeling tools.
The course's development of personal competences
The course is designed so that the student should develop an understanding, the necessary capabilities and skills in the field of BPM and process modeling. In addition the student should develop an insight into the shortcomings and management issues involved when dealing with BPM.
Learning Objectives
On completion of the course the student should be able to:
  • Describe, classify, structure, and combine the concepts, theories, methods, and models of the course
  • Understand the role of BPM and process modeling in modern organisations
  • Understand the purpose of BPM and modeling in organisations
  • Identify, model, analyze, improve, measure and manage processes in organizations
  • Apply different modeling techniques
Type of examination, exam aids and assessment
Mini project
Students at the HA programme are able to write their bachelor project in connection with this course: Yes
Recommended literature
  • Aguilar-Savén R. (2004). Business Process Modelling: Review and Framework. International Journal of Production Economics, 90, pp. 129-149
  • Curran, T., G. Keller and A. Ladd (1998). SAP R/3 Business Blueprint: Understanding the Business Process Reference Model. Upper Saddle River, NJ: Prentice Hall, page 19-44.
  • Harmon P. (2003). Business Process Change: A Manager’s Guide to Improving, Redesigning, and Automating Processes, Morgan Kaufmann Publishers, ISBN: 1-55860-758-7
  • IDS Scheer (2003). ARIS 6 Collaborative Suite, Version 6.2, Quick Start Guide
  • Kilov, H. (2002) Business Models: A Guide for Business and IT. Prentice Hall, Upper Saddle River, Chapter 1

Last updated by The Electives Office 21/12/2009